Contentsquare | November 16, 2022
Contentsquare, the global leader in digital experience analytics, today announced it has been accepted into the G-Cloud Digital Marketplace by the Crown Commercial Service of the UK Government. Contentsquare is now officially part of the UK Government-Cloud 13 Framework, an online service that helps public sector organizations in the UK implement the latest transformative cloud technologies, quickly and easily.
Contentsquare was approved as a Cloud Software supplier to deliver actionable insights and data to help public sector organisations manage the accelerated shift to digital and elevate the online experience for their customers. With much of our lives now online, it has never been more important for public sector actors to deliver seamless, intuitive, trustworthy and accessible digital experiences. Government agencies and public organizations have been doubling down on CX and innovation to meet the rising expectations of consumers.
“We are thrilled to have been given the G-Cloud stamp of approval and to have our solution be part of the G-Cloud 13 framework, We are looking forward to partnering with the UK public sector to help transform online services and deliver more seamless, more rewarding — and ultimately more human — experiences to their customers.”
-Duncan Keene, UK Managing Director at Contentsquare.
To support this initiative and Contentsquare’s commitment to the public sector industry, the company also recently hired Verity Buchanan as Public Sector Lead, who brings more than a decade of Public Sector experience to Contentsquare, including her work in the UK justice department, central and local government, as well as in various departments of the NHS. At Contentsquare she is helping build out a team of dedicated account managers to support the unique digital challenges and transformation missions facing the UK Public Sector.
Contentsquare delivers the power to make the digital world more human. Its AI-powered platform provides rich and contextual insight into customer behaviours, feelings and intent — at every touchpoint in their journey — enabling organisations to build empathy and create lasting impact. The global leader in digital experience analytics, Contentsquare helps organisations everywhere transform the way they do business, allowing them to take action at enterprise scale and build customer trust with security, privacy and accessibility. More than 1000 leading organisations use Contentsquare to grow their business, deliver more customer happiness and move with greater agility in a constantly changing world. Its insights power the customer experience on over 1 million websites worldwide. Founded in Paris and with offices around the world, Contentsquare has raised $1.4B in investment funding from leading investors, including funds and accounts managed by BlackRock, Bpifrance, Canaan, Eurazeo, Highland Europe, KKR, LionTree, Sixth Street and SoftBank Vision Fund 2.
EMERGING TECHNOLOGY, CYBERSECURITY
Unanet | September 30, 2022
Unanet, the leading provider of project-based ERP and CRM for government contractors (GovCon), today announced that Radiance Technologies, a Huntsville, Ala.-based firm that develops solutions for defense, intelligence and civilian clients like the U.S. Army and U.S. Airforce, is replacing its legacy ERP system with Unanet GovCon ERP and CRM to provide a robust end-to-end solution that will help streamline processes and reduce manual errors in their business. Radiance has already started an implementation plan that Unanet tailored to fit their needs.
After an annual review of all its business and technology tools, Radiance, an employee-owned company with approximately 1,000 employees, determined that its legacy ERP provider was actually making their business processes more cumbersome and less efficient for their team.
"Our previous system included multiple software tools, but none of them were fully integrated and automated. As a result, we were spending a lot of time taking data out of one system through downloads, and entering or importing it into another system, Radiance's teams also experienced difficulties with functionality and technical issues such as upgrades that were hastily rolled out with errors in them.We fully expect Unanet to make our processes more efficient through integration and automation, reduce the amount of time required to enter and review data and create smoother internal processes and workflows, For example, getting consultants and subcontractors to input their purchase order/invoice data into an efficient system will ensure all costs incurred each month are captured in our invoices. This will enhance our speed and visibility to project actuals -- creating one efficient solution for our subcontractors/consultants and our accounting team."
-Paige Nix, chief financial officer at Radiance.
After a search and review process for an enterprise-wide system, Radiance chose Unanet GovCon ERP and CRM for its ability to fully integrate and automate multiple tools with low implementation and maintenance time. In addition, Radiance received multiple referrals about Unanet from companies who shared how Unanet's customer service team listened and turned feedback into actionable results.
According to a recent annual survey of more than 1,100 GovCon customers, Unanet users are seeing a significant decrease in day sales outstanding (DSO) simply because of the reduction in errors that Unanet's ERP solution provides. More than 14% of users reported a DSO of 15 days or less.
Unanet is a leading provider of project-based ERP and CRM solutions purpose-built for Government Contractors, architecture, engineering, construction, and professional services. More than 3,700 project-driven organizations depend on Unanet to turn their information into actionable insights, drive better decision-making, and accelerate business growth. All backed by a people-centered team invested in the success of your projects, people, and financials.
About Radiance Technologies:
Radiance Technologies is an employee-owned small business prime contractor founded in 1999. Radiance has approximately 1,000 employee-owners across the United States serving the Department of Defense, national intelligence community and other government agencies. From concepts to capabilities, Radiance leads the way in developing customer-focused solutions in the areas of cyber security, systems engineering, prototyping and integration as well as operational and strategic intelligence including scientific and technical intelligence.
Carahsoft | October 14, 2022
Carahsoft Technology Corp., The Trusted Government IT Solutions Provider®, today announced the availability of the Okta-powered Adobe Acrobat Sign for Government. Adobe Acrobat Sign for Government enables government agencies to transform inefficient, outdated paper workflows into a modern process using digital forms that make signing and approvals easy, secure and legal. The Okta Identity Platform brings ease of integration for technology teams and simplifies users’ experience while ensuring their safe connection to the service. In addition, Okta’s Regulated Moderate Cloud has enabled Adobe to achieve FedRAMP Moderate authorization for Adobe Acrobat Sign for Government.
E-signatures have helped to improve efficiencies in government for years. With FedRAMP authorization, Adobe Acrobat Sign for Government can now be used to support Federal mission-critical services like emergency management and social services as well as mission support services such as procurement and human resources. This product is ideally suited for situations where the loss of confidentiality, integrity and availability would have adverse effects on an agency’s operations, such as cyber health or digital services.
“Okta is committed to help government technology teams modernize and secure their operations using Okta’s leading identity platform. Our collaboration with Adobe is designed to streamline Federal e-signature services, starting with a safe and smooth connection for all users, in line with the Government’s security requirements.”
-Katy Mann, Vice President, Federal, Okta.
As we were expanding our offerings to service our growing government customer base, we realized that we needed to be FedRAMP-compliant if we wanted to continue to be a top choice for our government customers, said Brendan Curley, VP of Public Sector Sales, Digital Media, U.S, Adobe. To provide our customers with a modern, centralized, secure and FedRAMP-compliant solution, we turned to Okta, a leader in identity authentication.
“Adobe Acrobat Sign for Government is a major advantage for government agencies to improve and modernize digital experiences for their citizens, We look forward to providing the FedRAMP-authorized solution through our reseller partners to simplify and advance digital processes for the Government and its constituents.”
-Cortney Steiner, Vice President who leads the Adobe Team at Carahsoft.
Carahsoft Technology Corp. is The Trusted Government IT Solutions Provider®, supporting Public Sector organizations across Federal, State and Local Government agencies and Education and Healthcare markets. As the Master Government Aggregator® for our vendor partners, we deliver solutions for Customer Experience, Cybersecurity, MultiCloud, DevSecOps, Big Data, Artificial Intelligence, Open Source and more. Working with resellers, systems integrators and consultants, our sales and marketing teams provide industry leading IT products, services and training through hundreds of contract vehicles.
Okta is the leading independent identity provider. The Okta Identity Cloud enables organizations to securely connect the right people to the right technologies at the right time. With more than 7,000 pre-built integrations to applications and infrastructure providers, Okta provides simple and secure access to people and organizations everywhere, giving them the confidence to reach their full potential. More than 16,400 organizations, including JetBlue, Nordstrom, Siemens, Slack, Takeda, and Teach for America, trust Okta to help protect the identities of their workforces and customers.