Tyler Technologies | February 25, 2022
Tyler Technologies, Inc. today announced that the state of Arkansas has renewed its contract for Tyler’s award-winning digital government and payments services. The four-year agreement builds upon the existing 25-year relationship between Tyler’s subsidiary, NIC, and the Information Network of Arkansas, a governor-appointed board that oversees digital access to government information and services in Arkansas. The agreement includes three additional one-year extensions, which may be exercised at the discretion of the state.
“Arkansas is a proven leader in creating innovation solutions that connect citizens with their government. This continuation of the trusted partnership between the state of Arkansas and NIC will continue to deliver improved experiences for our citizens while creating even more efficiencies for government offices.”
Ralph Hudson, director of labor at the Arkansas Department of Labor and Licensing and INA board chair
Throughout Arkansas, Tyler’s NIC subsidiary currently provides more than 300 state and local government entities with nearly 1,000 digital government services, including online vehicle and driver services, criminal background checks, and county property tax payments. NIC Arkansas operates a multi-award-winning citizen portal powered by an intelligent, cross-agency chatbot that engages visitors to the state’s official website, Arkansas.gov, with machine learning and artificial intelligence to help Arkansans find the services they need – all through a simple, intuitive conversation.
“It has been our great honor to partner with the state and help build Arkansas’ award-winning digital government presence over the past 25 years,” said Christy Williams, general manager of NIC Arkansas. “Our goal is to make government more accessible to everyone through technology, and that aligns with the mission of the INA Board. We are excited to continue this partnership, accelerate digital service delivery and ultimately make life better for Arkansans.”
Through its partnership with NIC, Arkansas’ enterprise digital government presence has resulted in process automation efficiencies for both government and citizens and enabled the state to realize a cost avoidance of more than $64 million each year. In 2020 alone, Arkansas government websites served over 2.8 million citizens and securely processed over 14.5 million digital government transactions totaling more than $521 million and achieved a 96% average satisfaction rating from more than 435,000 citizens surveyed.
About Tyler Technologies and NIC
Acquired by Tyler Technologies on April 21, 2021, NIC is a leader in digital government solutions and payments, partnering with government to deliver user-friendly digital services that make it easier and more efficient to interact with government. NIC and Tyler are united in their mission to empower public sector entities to operate more efficiently and connect more transparently with their constituents and with each other. Tyler has more than 37,000 successful installations across more than 12,000 locations, with clients in all 50 states, Canada, the Caribbean, Australia, and other international locations. Tyler has been recognized numerous times for growth and innovation, including Government Technology’s GovTech 100 list and Forbes’ “Most Innovative Growth Companies” list.
Phone2Action | November 03, 2020
Phone2Action, the leading digital advocacy and civic engagement platform, has acquired GovPredict, a hyper-growth, Y-Combinator-backed technology company that provides legislative, regulatory and issue monitoring, as well as campaign finance intelligence. Emil Pitkin, CEO of GovPredict, will join the Phone2Action management team. This combination of industry leading solutions places Phone2Action at the helm of the fast-paced and rapidly growing market for civic and government affairs software. Phone2Action, the world’s leading provider of grassroots advocacy software, contributing nearly 25% of all advocacy messages to Congress, will now become a category-defining solution where public affairs and government relations professionals can collaborate on projects, gain insight into key bills and policies, galvanize people to act and influence public policy.
Eightfold AI | May 10, 2022
Eightfold AI, the leader in AI-powered talent intelligence, in partnership with Carahsoft Technology Corp., the Trusted Government IT Solutions Provider, announced that they have been awarded an Other Transaction (OT) prototype contract for the Defense Innovation Unit (DIU), an organization within the Department of Defense (DoD), to develop and deploy a talent intelligence platform to identify currently undiscoverable expertise for the Department.
Eightfold's Talent Intelligence Platform will power a talent marketplace app titled "GigEagle," which matches DoD mission needs with military personnel, specifically Reservists and National Guard members, seeking short-term, project-based duties. The Eightfold platform will help more easily and closely connect DoD project managers with personnel that can best contribute to digital skill gaps on short-term projects.
Eightfold's addition to Carahsoft's AI portfolio solves a critical need for government agencies to revolutionize their talent operations through both speed and intelligence. This added level of intelligence that matches individual skills with short-term project requirements is pivotal for service members and the Defense Department as the organization scales its strategic and highly innovative 'gig' program."
Patrick Gallagher, Vice President of Sales at Carahsoft
"We are excited to enable DIU's vision as they tap into their highly diverse and skilled talent network that is already committed to delivering on defense projects," said Kamal Ahluwalia, President of Eightfold AI. "It is gratifying to see how the sophistication of our AI, in combination with our modern user interface, advanced security, and unmatched scalability can bolster the competitive advantage of commercial and public sector organizations alike."
About Eightfold AI
Eightfold AI's market-leading Talent Intelligence Platform helps organizations retain top performers, upskill and reskill their workforce, recruit talent efficiently, and reach diversity goals. Eightfold's patented deep learning artificial intelligence platform is available in more than 100 countries and 20 languages, enabling cutting-edge enterprises to transform their talent into a competitive advantage.
Carahsoft Technology Corp. is The Trusted Government IT Solutions Provider, supporting Public Sector organizations across Federal, State and Local Government agencies and Education and Healthcare markets. As the Master Government Aggregator for our vendor partners, we deliver solutions for Cybersecurity, MultiCloud, DevSecOps, Big Data, Artificial Intelligence, Open Source, Customer Experience and Engagement, and more. Working with resellers, systems integrators and consultants, our sales and marketing teams provide industry leading IT products, services and training through hundreds of contract vehicles.