U.S. spending deal would raise tobacco age, deny some Trump border wall money

Reuters | December 17, 2019

Congress would raise the U.S. tobacco purchasing age to 21 and permanently repeal several of the Affordable Care Act’s (ACA) taxes under a massive government spending bill unveiled on Monday. Republican and Democratic lawmakers hope to pass the $1.4 trillion spending bill before current government funding runs out on Saturday, to avoid a partial government shutdown and head off the kind of messy budget battle that resulted in a record 35-day interruption of government services late last year and early this year.

Spotlight

Tobacco use is the single largest preventable cause of disease and death in the United States. As part of its goal to improve public health and protect future generations from the risks of tobacco use, the FDA has extended its authority to cover all tobacco products. The fact that FDA regulates tobacco products does not mean they are safe to use.

Spotlight

Tobacco use is the single largest preventable cause of disease and death in the United States. As part of its goal to improve public health and protect future generations from the risks of tobacco use, the FDA has extended its authority to cover all tobacco products. The fact that FDA regulates tobacco products does not mean they are safe to use.

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EMERGING TECHNOLOGY, GOVERNMENT BUSINESS

New York tolling authorities select TTEC Government Solutions to provide enhanced customer contact solutions across tri-state area

TTEC | September 23, 2022

TTEC Government Solutions LLC, a subsidiary of TTEC Holdings Inc. (NASDAQ:TTEC), a leading global customer experience (CX) technology and services innovator for end-to-end digital CX solutions, has been awarded a broad contract to manage operations for the Customer Contact Center (CCC) of some of the largest tolling authorities in the New York-New Jersey area. Agencies that comprise the contracting authorities include New York State Thruway Authority (NYSTA) and The Port Authority of New York and New Jersey (PANYNJ). Under the terms of the contract, TTEC will also provide services for the New York State Bridge Authority (NYSBA), the Buffalo Fort Erie Public Bridge Authority (operator of the Peace Bridge), and the Thousand Island Bridge Authority (TIBA). TTEC began work with the CCC this summer on the implementation phase. Design, development, testing, and commissioning is expected to be completed in 2023 with an anticipated go-live date of January 2024. The contracting authorities oversee the largest tolling operation in the United States. "TTEC appreciates the faith that the tolling authorities have placed in us to deliver exceptional service to all the New York agencies and motorists who depend on the E-ZPass transportation network, We look forward to working with the agencies and their technology partners to apply our many years of experience in electronic tolling environments to enhance customer care operations for the authorities." -Anna Van Buren, senior vice president, TTEC. With decades of public sector expertise augmented by the recent acquisition of the public sector assets of Faneuil Inc., TTEC will offer a wide range of business processing services, including provisioning of the New York Customer Service Center's (NYCSC) primary and alternate customer contact facilities, integrating and deploying the telephony and Interactive Voice Response (IVR) technical solution, account management, customer contact and case management services, customer satisfaction surveying, interfacing with collections agencies, support for courts and tribunals, and financial management. The NYCSC was established on behalf of the public authorities that collect tolls from customers through multiple methods, including a transponder-based electronic toll collection (ETC) system known as E-ZPass, and cashless, image-based license plate tolling known as Tolls by Mail. "Customer service is a top priority for the Thruway Authority. We believe this new contract will offer new technology-based solutions and an improved focus on providing a streamlined and easy-to-use payment system for our customers. We look forward to working with them through the transition and ultimately go-live operations phases to provide our customers with the service and support they deserve." -Michael Perrotto, acting E-ZPass program manager, NYSTA. About TTEC: TTEC Holdings, Inc. (NASDAQ:TTEC) is one of the largest global CX (customer experience) technology and services innovators for end-to-end, digital CX solutions. The Company delivers leading CX technology and operational CX orchestration at scale through its proprietary cloud-based CXaaS (Customer Experience as a Service) platform. Serving iconic and disruptive brands, TTEC's outcome-based solutions span the entire enterprise, touch every virtual interaction channel, and improve each step the customer journey. Leveraging next-gen digital and cognitive technology, the Company's Digital business designs, builds, and operates omnichannel contact center technology, conversational messaging, CRM, automation (AI / ML and RPA), and analytics solutions. The Company's Engage business delivers digital customer engagement, customer acquisition & growth, content moderation, fraud prevention, and data annotation solutions. Founded in 1982, the Company's singular obsession with CX excellence has earned it leading client NPS scores across the globe. The Company's nearly 60,000 employees operate on six continents and bring technology and humanity together to deliver happy customers and differentiated business results.

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EMERGING TECHNOLOGY, CYBERSECURITY

Orca Security’s FedRAMP Ready Platform Brings Improved Security to U.S. Government Agency and Contractor FedRAMP Cloud Estates

Orca Security | October 28, 2022

Orca Security, the pioneer of agentless cloud security, today announced that it achieved the FedRAMP Ready designation. With this designation, Orca now provides a fully agentless Cloud Security Platform for Federal Risk and Authorization Management Program (FedRAMP) environments within the U.S. Federal Government, its agencies and contractors. The Orca Platform is now listed on the FedRAMP Marketplace, the official online repository for FedRAMP Cloud Service Offerings (CSOs). The FedRAMP Ready designation attests to the robust security of the Orca platform and the federal program is generally considered one of the strictest security certifications. Orca’s agentless Cloud Security Platform enables government organizations, as well as their contractors and SaaS providers, to gain comprehensive insight into cloud workloads, configurations, and identities while adhering to the stringent FedRAMP security requirements. “We are thrilled to have achieved FedRAMP Ready status and look forward to making a valuable contribution towards securing federal cloud environments, Our comprehensive Cloud Security Platform offers wide and deep visibility into the entire cloud estate, is fast and frictionless to deploy, and surfaces and prioritizes risks across cloud workloads, configurations, and identities - without requiring a single agent. We are excited to be able to offer our platform while adhering to the stringent security and privacy requirements set by the U.S. government.” -Avi Shua, CEO of Orca Security. To achieve a FedRAMP Ready designation, a SaaS provider must undergo a rigorous independent security assessment conducted by a third-party assessment organization (3PAO) to ensure that it complies with NIST Special Publication (SP) 800-63B, and implements strong security controls for storing government data. Orca’s agentless SideScanning technology and Unified Data Model provide 100% visibility and context into the entire FedRAMP environment, including VMs, containers, Kubernetes, serverless, storage, functions, databases, identities, and APIs. This enables security teams of federal organizations and those providing services to the U.S. government to quickly identify and address the vulnerabilities and misconfigurations that present the highest risks to mission-critical data without any of the security blind spots, organizational friction, high TCO, and performance degradation of agents. “As we survey the federal cloud landscape, we see an IT community wrestling with the practices and paradigms of agent-based security that was not built for the cloud, Our identification of these challenges drove our investment in Orca Security as a technology partner with an eye towards FedRAMP certification. We look forward to the finalization of Orca’s FedRAMP certification, which we see as a catalyst to the realization of successful IT modernization within the federal government.” -Shawn Kingsberry, VP of Cyber Innovation at SAIC. About Orca Security: Orca Security is the pioneer of agentless cloud security that is trusted by hundreds of enterprises globally. Orca makes cloud security possible for enterprises moving to and scaling in the cloud with its patented SideScanning™ technology and Unified Data Model. The Orca Cloud Security Platform delivers the world's most comprehensive coverage and visibility of all risks across the cloud. With continuous first-to-market innovations and expertise, the Orca Platform ensures security teams quickly identify and remediate risks to keep their businesses secure.

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EMERGING TECHNOLOGY, GOVERNMENT BUSINESS

Peraton and Appvance Partner to Deliver Cutting Edge AI-Driven Autonomous Testing

Appvance | October 10, 2022

Appvance and Peraton have entered into a collaborative partnership to accelerate the software testing process for federal government agencies. The partnership will focus on supporting digital transformation initiatives within government agencies, updating their digital operations and capabilities for better efficiency and responsiveness, and ultimately delivering improved quality and user experiences that better meet their organizational missions. "We're excited to include Appvance IQ, an AI-driven autonomous continuous testing platform, as a new technology within the cloud and application services that we can offer to our federal customers, The addition of AIQ as a solution in our offerings will help our customers approach quality and user experience more strategically. The combined solutioning will elevate the effectiveness of software development activities, as well as improve release velocity." -Gary Wang, Vice President, Cloud & Application Services at Peraton. Peraton is doing exciting work helping its customers transform their application delivery capabilities and achieve mission success. We're delighted to be partnering with them to serve the federal government, said Appvance CEO Andre Liao. It's gratifying that such a large, impactful IT innovator would select AIQ as a key AI/ML technology to help ensure their customers' quality engineering success. Federal customers that engage with Peraton to support their Digital Transformation efforts—particularly those looking to eliminate process inefficiencies and bottlenecks in their software development lifecycle—will be able to choose to license AIQ as part of their customized solution. The Peraton/Appvance collaboration will assist customers with implementing the platform as well as supporting the transition to faster release cycles and more focused quality efforts. About Appvance: Appvance is the technology leader in AI-driven test generation and autonomous testing, revolutionizing software quality. The company's premier product, Appvance IQ™ (AIQ), helps enterprises improve the quality, performance and security of their applications, all while transforming the ability of their development organizations to meet the demands of the increasing speed and frequency of software releases. AIQ provides organizations the intelligence they need to test what matters most, providing businesses confidence that they are delivering great experiences to their users. About Peraton: Peraton drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted and highly differentiated national security solutions and technologies that keep people safe and secure. Peraton serves as a valued partner to essential government agencies across the intelligence, space, cyber, defense, citizen security, health, and state and local markets. Every day, employees do the can't be done, solving the most daunting challenges facing our customers.

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