GOVERNMENT BUSINESS | November 29, 2022
Quantexa - a global leader in Decision Intelligence (DI) solutions for the private and public sectors - announced that it has partnered with Vodafone, the technology communications company, to connect scattered and siloed data points across Vodafone to deliver an improved experience for its business customers.
Quantexa’s Decision Intelligence Platform was chosen by Vodafone for its advanced capabilities in data management and customer insights which enabled Vodafone to marry difficult to match data sets across its business and learn more about their customers. As a result, Vodafone can make quick and confident decisions to provide their customers with more relevant offerings and improved service.
Quantexa’s Decision Intelligence (DI) platform was commercially deployed on Vodafone’s new Google Cloud environment and gives Vodafone insight into the interactions a customer has with them, including the products and services customers have purchased. Understanding customers from a 360-degree view will support the organization in giving prompts to the sales teams to drive timely client engagement. The new platform was delivered into commercial use with speed following a completed deal agreement in late Q1 of this year. It will initially be used in Vodafone’s small to medium business customer segments, and Vodafone will extend the platform to include SoHo and large business customers over the coming months.
The partnership started when Quantexa joined Tomorrow Street – a joint-venture between Vodafone and the Luxembourg Government - that connects innovative technology companies, corporate partners, and Vodafone functions to establish and grow new business opportunities.
Quantexa works with clients across several industries including banking, insurance, telco, and the public sector including government. Vodafone is the first company in the UK telecommunications industry to use Quantexa’s ground-breaking DI Platform to improve its customers’ experience.
“We are delighted to be using Quantexa’s state-of-the-art Decision Intelligence Platform to ensure we are maximising the value of data, making the best decisions for our customers, and improving the services we offer. As a technology communications company, we recognise the importance of working with innovative companies in emerging technology categories, like Quantexa. Vodafone’s Tomorrow Street initiative to identify and accelerate innovation, is an exciting programme that we are delighted to work with.”
-Nick Gliddon, UK Business Director, Vodafone.
Vishal Marria, CEO, Quantexa, said, Forward-thinking organizations know they can only make strategic decisions and improve customer experiences using data that can be trusted. The first step is creating a single view of every customer. I’m thrilled that our Decision Intelligence Platform is helping Vodafone create a better experience for its business customers. I’m proud of what we’ve achieved alongside Tomorrow Street in what has been, and will continue to be, a fantastic collaboration. Creating long-term value from data is a focus of leading organizations world-wide and working with a leader like Vodafone in the telco space is an important milestone for the business.
Quantexa is a global data and analytics software company pioneering Contextual Decision Intelligence that empowers organizations to make trusted operational decisions by making data meaningful. Using the latest advancements in big data and AI, Quantexa’s platform uncovers hidden risk and new opportunities by providing a contextual, connected view of internal and external data in a single place. It solves major challenges across data management, KYC, customer intelligence, financial crime, risk, fraud, and security, throughout the customer lifecycle. The Quantexa Contextual Decision Intelligence Platform enhances operational performance with over 90% more accuracy and 60 times faster analytical model resolution than traditional approaches. Founded in 2016, Quantexa now has more than 500 employees and thousands of users working with billions of transactions and data points across the world. The company has offices in London, New York, Boston, Brussels, UAE, Malaga, Toronto, Singapore, Melbourne, and Sydney.
About Vodafone in the UK:
Vodafone is a technology communications company that connects people, businesses and devices to help our customers benefit from digital innovation. Our services span mobile, fixed line connections, home and office broadband, and the Internet of Things (IoT). We have a strong track record as a tech pioneer, making the UK’s first mobile phone call, sending the first text message, and making the UK’s first live holographic call using 5G in 2018. We were also the first to start carrying live 5G traffic from a site in Salford, Greater Manchester. As of March 2022, we have 5G in 380 locations across Europe – 141 in the UK and 239 across Germany, Spain, Italy and Ireland. Our 4G network coverage currently reaches more than 99% of the UK population. Today, Vodafone serves more than 18 million mobile and fixed-line customers in the UK. To help deliver Gigabit UK, our full-fibre broadband roll-out programme now covers 26 UK towns and cities, rising to 35 over the coming months through partnerships with CityFibre and Openreach. Our full-fibre services are now available to more than eight million homes across the UK.
Entrust | November 08, 2022
Entrust, a global leader in trusted payments, identities and digital infrastructure, has had nine of its cloud and associated support services approved for the G-Cloud Framework. This platform enables public bodies in the UK to procure commodity-based, pay-as-you-go cloud services on government-approved, short-term contracts through an online catalogue called the Digital Marketplace.
This streamlined procurement process supports the UK government’s ‘Cloud First’ policy and is a key component in the government's ambition to operate a cloud-native digital architecture. The Entrust services that are available on the latest iteration of the framework, G-Cloud 13 are as follows:
Entrust nShield as a Service – cloud Hardware Security Modules
Public Key Infrastructure (PKI), as either:
Managed PKI – A bespoke & dedicated PKI without the need for in-house expertise
PKI as a Service (PKIaaS) – Cloud based turnkey PKI
SSL Certificates (through our partner Conosco)
Identity as a Service (IDaaS) – Identity & Access Management with a broad array of authenticators
Managed Certificate Hub – Certificate Lifecycle Management for public and private Certificate Authorities in your enterprise
Managed Root Certificate Authority – high assurance Root of Trust for your PKI
Managed Microsoft PKI – A managed bespoke and dedicated PKI within Azure
Cloud support consultancy – design, onboarding, cryptography and PKI health checks for Entrust G-Cloud services
The need to authenticate the identity of people, systems and things is challenging and growing. With the launch of G-Cloud 13, and the inclusion of these nine services from Entrust, government departments and agencies in the UK Public Sector can leverage these solutions to enable secure transactions. As an annually revised platform, G-Cloud 13 will go live on 9 November 2022 and is due to end at 23:59 on the 8 November 2023.
Specifically, the addition of nShield as a Service to this roster facilitates UK public sector organizations moving their infrastructure into the cloud while maintaining control of their data security with master keys protected in a hardware security module (HSM), as is best practice.
“The UK Government G-Cloud program is a way for public sector organisations to purchase cloud based IT solutions from approved, secure providers. Many of these organisations are looking to move as much of their infrastructure into the cloud as possible and need many of the Entrust cloud solutions to support the security requirements. With Entrust cloud solutions, we give you the capability along with the comfort that, strong controls and governance are consistently applied.”
-Robert Hann, Vice President of Centre of Expertise for Entrust Digital Security Solutions.
Entrust delivers UK Public Sector organisations G-Cloud approved solutions that ensure that you have a robust, secure and scalable combination of solutions to meet your data protection requirements.
This cloud-native framework can help customers who are seeking to reduce their on premises data centre footprint and have more flexibility by replacing big capital outlay with a more predictable and flexible subscription payment model. Furthermore, with a selection of managed and “as-a-Service” solutions from Entrust, customers who are lacking the in-house expertise to manage their identity management or data protection solutions can safely leave it to the experts at Entrust..
Entrust keeps the world moving safely by enabling trusted experiences for identities, payments, and digital infrastructure. We offer an unmatched breadth of solutions that are critical to enabling trust for multi-cloud deployments, mobile identities, hybrid work, machine identity, electronic signatures, encryption and more. With more than 2,800 colleagues, a network of global partners, and customers in over 150 countries, it’s no wonder the world’s most entrusted organisations trust us.
WalkMe | November 09, 2022
WalkMe Ltd. (NASDAQ: WKME), a leading provider of digital adoption solutions, today announced its approval to join the G-Cloud Digital Marketplace by the Crown Commercial Service of the UK government. WalkMe is now a part of the G-Cloud 13 initiative, a centralized hub for the streamlined procurement of cloud-related IT services and technologies by public sector organizations such as central and local governments, non-profit organizations, education, defense, and emergency and health services. The G-Cloud Marketplace reduces the complex requirements to purchase IT by centralizing the vendor qualification process.
There is an urgent need to deliver more and better services quicker with tighter budgets in the National Healthcare Service (NHS) and across the British government. WalkMe's digital adoption platform (DAP) provides customised on screen guidance and automation to realise the promise of digital technology while improving the employee and end user experience as well as overall programme efficiency.
WalkMe's DAP not only increases the adoption of digital technologies, but also levels the playing field for citizens with varying degrees of digital dexterity making for more equitable access to government services. The platform can identify usage inefficiencies so that solutions can be deployed to improve adoption and overall user experience while providing unprecedented data insights to continuously improve.
Improving the adoption of digital technologies in the public sector will make services more accessible, reduce pressure on contact centers as end users opt for on screen help and automation, and lower staff attrition as employees can use their digital tools more easily and efficiently.
"We are honored to join the G-Cloud Digital Marketplace and do our part to strengthen government-citizen relationships through enhanced user experience and accessibility, We look forward to playing a role in the improvement of the digital citizen experience across the UK and to discover the innovative ways public sector organizations will use WalkMe technology to drive efficiency, save money, and elevate the experience for end users across the board."
-Simon Blunn, Senior Vice President & General Manager EMEA, WalkMe.
WalkMe's cloud-based digital adoption platform enables organizations to measure, drive and act to ultimately accelerate their digital transformations and better realize the value of their software investments. Our code-free platform leverages our proprietary technology to provide visibility to an organization's Chief Information Officer and business leaders, while improving user experience, productivity and efficiency for employees and customers. Alongside walkthroughs and third-party integration capabilities, our platform can be customized to fit an organization's needs.