EMERGING TECHNOLOGY
Brillient | November 25, 2020
Brillient, a main US Federal Government Digital Transformation organization, declared they have been effectively evaluated at Capability Maturity Model® Integration (CMMI®), Version 2.0, Maturity Level 3 for both Software Development and Services.
CMMI is a coordinated arrangement of best practices that empowers Brillient to improve the exhibition of its key business measures. At its heart, CMMI gives a guide to building, improving, and sustaining capacity. It is a guide for progressing from performing impromptu exercises to grasping restrained, reliable cycles focused on achieving targets identified with organization execution, quality, cost timetable, and usefulness. This, thusly, features Brillient's proceeding with responsibility to giving government customers uncommon quality and a sensible cost.
"Adding CMMI for Services and reaffirming our software development best practices under the new version two model, demonstrates our continuing commitment to delivering the highest quality to our clients. With CMMI, along with our ISO-9001, 20000, and 27001 certifications, we deliver best-in-class solutions and services," said Paul Strasser, Brillient's Chief Executive Officer.
About Brillient:
Brillient is an award-winning Solutions Engineering company focused on Digital Transformation, Intelligent Automation, and Business Process Management, which aids government clients to achieve improved efficiencies and lower costs in their digital government and IT modernization initiatives.
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GOVERNMENT BUSINESS
Rubrik | December 03, 2020
Rubrik, the Cloud Data Management Company, today declared it has finalized a significant negotiation in the Public Sector. The honor, worth more than $10M, will empower a characterized organization inside the US Government to modernize its undertaking reinforcement and give confirmation to strategic information. Rubrik will organize the development of information between on premises areas and cloud conditions over various locales.
The client chose the Rubrik Cloud Data Management Platform because of its tight coordination with VMware; key stage abilities, for example, LiveMount, moment recuperation and search usefulness. Besides, Rubrik conveyed on the extraordinary prerequisites and security principles for Amazon Web Services (AWS) Commercial Cloud Services (C2S).
“This contract is an integral part of a major infrastructure modernization initiative,” said Tom Kennedy, Vice President, US Public Sector at Rubrik. “Rubrik is addressing the need for the customer agency to modernize its enterprise backup, bolster critical mission assurance and complete a top-down overhaul of the legacy option it had in place, which was failing to keep pace with its enterprise’s adoption of virtualization and classified cloud. The simplicity and security of Rubrik’s platform offers the greatest value to manage and protect sensitive and critical mission data.”
This latest honor expands on the energy Rubrik has encountered in the exceptionally ordered portion of the US Government in the course of the most recent three years. The laser focal point of Rubrik's Special Access Programs Region, driven by Breal Madison, on the novel crucial necessities and security commands explicit to ordered clients has extended the organization's association with big business modernization endeavors over different IC part offices. Since 2018, Rubrik has made sure about different seven-figure, and now eight-figure, grants driven by the remarkable capacities of Rubrik's answers.
Rubrik works with key Value-Added Reseller (VAR) accomplices in the exceptionally characterized portion of the Public Sector. In this arrangement, ClearShark filled in as the innovation quickening agent to win this business. ClearShark is an IT Solutions Provider with a top of the line designing group made out of results-driven, mission-centered topic specialists from the Intelligence Community, Department of Defense, and Department of Energy. ClearShark has grant winning organizations with industry-driving pioneers, as Rubrik, guaranteeing their clients get the ideal mix of items and administrations to dominate in their central goal destinations.
About Rubrik
Rubrik, the Cloud Data Management Company, enables enterprises to maximize value from data that is increasingly fragmented across data centers and clouds. Rubrik delivers a single, policy-driven platform for data recovery, governance, compliance, and cloud mobility.
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GOVERNMENT BUSINESS
NICE | November 02, 2021
NICE today announced that a key government agency in the United Kingdom chose NICE Advanced Process Automation technologies as part of its strategy to improve organizational efficiency and accuracy. In one of the most complex automation projects for which NICE advanced artificial intelligence (AI) and robotics technology has ever been used, the agency is collecting and coordinating data from 19 different systems across the organization as part of its digital transformation strategy. In addition, the integration of NICE advanced AI and robotic automation makes it possible for the agency to annually streamline tens of millions of transactions, process more than 28 million pages of hand-written forms, and provide thousands of advisors with real-time guidance for interactions with the public.
Given the scope and scale of the authority’s activities, a growing population, periodically changing legislation and the need for resiliency in the face of crises, this department required an agile, highly scalable and flexible solution. The unique NICE combination of advanced AI and unattended automation was determined to be the best option for eliminating cumbersome, time-consuming tasks, boosting productivity and improving operations. Moreover, NICE’s technology is especially well-suited to the public sector where resiliency has become a non-negotiable.
Hundreds of NICE robots automate and support a wide array of processes across the agency, including administrative tasks, data gathering, communication with customers and regulatory compliance. For example, NICE technology is helping the authority process self-service applications for payment arrangements, update changes in circumstances in multiple systems, correct errors, coordinate diverse sources of data, and more. In addition, the NICE employee virtual attendant (NEVA) provides employees contextually relevant guidance during live interactions and assists with huge seasonal surges in frontline contacts. It can also quickly combine disparate systems and adjust processes on the fly to address rapidly changing needs.
In order to automate the processing of millions of pages of hand-written forms, the government agency implemented an integration of NICE automation solutions and the Hyperscience Platform, which delivers industry-leading intelligent document processing capabilities. The authority selected the Hyperscience-NICE joint solution after a “bake-off” pilot against major global competitors, during which it was found to be the most accurate and versatile. Across multiple types of forms with over 400 fields, the combined technologies demonstrated 99.4 percent reading accuracy -- which is above the 95 percent human accuracy level -- and 100 percent automation of data extraction and export.
“We are pleased to meet this important government agency’s need for a robust, innovative robotic process automation solution that saves time, improves productivity and provides greater flexibility. Leveraging our technology with the power of Hyperscience, this agency has seen a significant return on investment through efficiencies that free up resources, reduce complexities and streamline the organization’s multiple self-service options.”
John O’Hara, President, NICE EMEA
NICE Advanced Process Automation solutions are increasingly becoming the technology of choice for public sector organizations embarking on a digital transformation journey as they mechanize their operations and uncomplicate repetitive tasks. For example, NEVA provides real-time, dynamic support, such as retrieving information the frontline agent needs, when they need it, and then assisting with any routine follow-up actions. Similarly, it can ensure that change of circumstances information received through multiple channels is automatically proliferated across relevant documentation. In addition to streamlining these processes, NICE automation solutions free employees to focus on the personal touch that is critical to ensure exceptional customer experiences.
About NICE
With NICE , it’s never been easier for organizations of all sizes around the globe to create extraordinary customer experiences while meeting key business metrics. Featuring the world’s #1 cloud native customer experience platform, CXone, NICE is a worldwide leader in AI-powered self-service and agent-assisted CX software for the contact center – and beyond. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, partner with NICE to transform - and elevate - every customer interaction.
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