Defined.ai | June 21, 2022
Defined.ai (formerly DefinedCrowd), the leading provider of data, models and tools for Artificial Intelligence, announced its role in Accelerat.ai, which the Portuguese government fully approved it. Portugal is one of the first European Union countries to implement the Covid 2019 Recovery and Resilience Plan and the Digital Transformation Mandate by the European Union, which Accelerat.ai is a part of.
Accelerat.ai is a consortium of Portuguese companies backed by the government, with an investment of €48 million (~$51 million) to speed up the digital transformation of Portugal's public and private sectors.
The project, born from the EU Digital Compass 2030 initiative, is financed partly through a €16 billion ($17 billion) award granted to Portugal as part of the initiative. It is also the first of many projects from Portugal's Center of Excellence for AI.
The mandate of the consortium is to make it easier to develop trustworthy AI apps and use unbiased data in European Portuguese. Accelerat.ai works on the European Portuguese language problem, which has yet to be effectively addressed well in the field of Conversational AI, especially in the public sector and industry-specific domains as the big tech companies usually focus on other markets. If a developer wants to use voice interfaces in the Portuguese market, they have to use APIs in English or Brazilian Portuguese, which is not what the Portuguese people prefer.
Today, António Costa Silva, Minister of Economy and Sea, Sir John O'Reilly, President of the Jury, Thierry Breton, European Commissioner, and António Costa, Prime Minister of Portugal, will officially announce the winners of the public audit and contest, including Accelerat.ai as the winner of a process that began exactly one year ago.
Defined.ai will play a leading role in Accelerat.ai, a consortium of companies that includes Talkdesk, Devscope, Instituto Superior Tecnico de Lisboa (Inesc id), Faculty of Sciences of the University of Lisbon, Clarin, NOS, IBM, Microsoft, and KPMG. Interested clients include Caixa Geral de Depositos, Novo Banco, Santander, SPMS/SNS (Healthcare Ministry), AMA (Digital Transformation), Social Security Ministry, EDP (electricity and gas), the Telco NOS, the popular Retail provider Worten, and the Insurance company Fidelidade.
Dr. Daniela Braga, Founder and CEO of Defined.ai, was a key player in proposing the creation of a Center of Excellence in AI in Europe and starting the Accelerat.ai consortium and project. (Defined.ai gives AI builders the data they need to train their models.)
This ambitious project is aimed at dramatically improving private and public customer service through virtual assistants paired with contact centers as a service in European Portuguese. In its early stages, Accelerat.ai’s goal is to improve customer service in Portugal's private and public sectors and speed up the country's digital transformation. It will develop proprietary technology that can easily scale up to other EU markets since what changes after that is the data.
Accelerat.ai will work on a conversational AI framework for modern contact centers that can handle multiple languages. This will improve customer service and cut costs by automating 80 percent of customer support resolutions. It will give customers access to the latest technology in a way that doesn't depend on the cloud provider, infrastructure, or technology. Customers will be able to choose which ASR, NLU, or TTS works best for them. The business model will be based on subscriptions that are flexible and easy to set up. This will make it possible to create 200 highly skilled AI jobs in Portugal.
Some of the applications will have a voice and video-enabled avatars that will speak to people when they call the Portuguese Healthcare system to schedule a Covid booster or call Social Security to check on the status of a maternity leave pension.
Customer service in the top European languages will be available 24 hours a day, 7 days a week, and at a lower cost. Initially designed to help the Portuguese, it will impact all EU citizens in the future because of its multi-language modularity.
Defined.ai is on a mission to enable the creators of the future.
At Defined.ai, we believe AI should be created as we raise our children, with the responsibility to make it the best version possible, to be fair, kind, inclusive and to strive for a better world.
That’s why we provide high-quality AI training data, tools, and models to the creators of the future. We offer data scientists the solutions to get it just right, from datasets to bootstrap their models which keep their projects moving, to the final tuning in domains and perfection in accents and phonetics. We host the leading AI marketplace, where data scientists can buy and sell off-the-shelf datasets, tools and models, and we provide customizable workflows that can be used to generate datasets tuned to their needs. And, because the future of AI is complicated, Defined.ai can also offer professional services to help deliver success in complex machine learning projects.
Defined.ai has offices in Seattle, USA, Lisbon and Porto, Portugal, and Tokyo, Japan, and has raised more than $80 million in investment.
SuperCom | July 22, 2022
SuperCom (NASDAQ: SPCB), a global provider of secured solutions for the e-Government, IoT, and Cybersecurity sectors, announced today that it has secured a new contract to deploy its Pure Security suite of electronic monitoring with a new customer in South California.
This customer is a long-standing provider of products and services to the Criminal Justice market with primary operations in the southern part of California. SuperCom's proprietary electronic monitoring products and robust business model working directly with government agencies as well as electronic monitoring service providers were both instrumental in securing the contract. The contract is structured as a per unit per day lease model, with billing at the end of each month, for the use of the PureSecurity suite.
"As a developer of public safety solutions, the stakes are high and we must be selective in who we work with. We are constantly impressed by the high caliber of partnerships with local providers we are able to form. These quality partnerships are a testament to the value our products bring to the market, We were able to secure this contract after our proprietary products were evaluated and compared to other competing products by a long-standing provider in the industry. SuperCom continues to win new business in a competitive and demanding market with legacy incumbent vendors, and each win continues to demonstrate industry acceptance and faith in our unique technology and innovative solutions. We expect to see more wins over our competition going forward."
-Ordan Trabelsi, CEO and President of SuperCom.
SuperCom's PureSecurity Suite is a best-of-breed electronic monitoring and tracking platform with a comprehensive set of innovative features, including smartphone integration, secure communication, advanced security, anti-tamper mechanisms, fingerprint biometrics, voice communication, unique touch screens, and extended battery life.
Since 1988, SuperCom has been a global provider of traditional and digital identity solutions, providing advanced safety, identification, and security solutions to governments and organizations, both private and public, throughout the world. Through its proprietary e-Government platforms and innovative solutions for traditional and biometrics enrollment, personalization, issuance and border control services, SuperCom has inspired governments and national agencies to design and issue secure Multi-ID documents and robust digital identity solutions to its citizens and visitors. SuperCom offers a unique all-in-one field-proven RFID & mobile technology and product suite, accompanied by advanced complementary services for various industries including healthcare and homecare, security and safety, community public safety, law enforcement, electronic monitoring, livestock monitoring, and building and access automation.
medZERO | July 14, 2022
LG Electronics’ North American Innovation Center (LG NOVA) picked medZERO as one of the “Selected 20” startups advancing to the next stage of its Mission for the Future global challenge competition. The honor comes with $100,000 to help fund a collaboration for the next round of the competition.
The recognition is the latest for the Portland-based startup medZERO, an employer-sponsored financial wellness platform that gives employees a smarter way to pay for healthcare via on-demand access to funds to pay their out-of- pocked expenses over time at zero interest and zero fees.
In May, medZERO was one of six companies selected by the Meta Lab challenge, a prestigious competition sponsored by the Carolina Fintech Hub and MassChallenge, an international business accelerator program located in Boston.
Since securing $5.7 million in seed funding last year from Silicon Valley powerhouses True Ventures, Village Global and other angel investors, medZERO launched its app in November 2021 and has been hiring and has more than doubled its customer base.
Each of the 20 top contenders in the LG NOVA program were awarded $100,000 for proof-of-concept projects. medZERO was chosen in the Connected Health category as a company that is creating a new solution with potential to transform markets and industries, specifically as people change their perspective on new technology-based care.
“We are honored to make it to this round, LG recognized that our highly scalable, mobile payments platform leverages technology to give employees greater control over their healthcare services and spending.”
-Craig Froude, Co-Founder and CEO, medZERO.
Chosen from a group of more than 1,300 applicants, the Selected 20 will continue in the process to develop their ideas while working closely with LG NOVA’s team of innovation and entrepreneurial experts over the next couple of months—with the goal of being chosen as a Mission for the Future challenge “Top 10” finalist. To be named in August 2022, the Top 10 will have the opportunity to build their business in collaboration with LG on an accelerated path to success, with full access to LG expertise, mentorship, and from NOVA Capital Alliance and investments from LG.
Since its official launch in August 2021, the Mission for the Future challenge has invited innovators and entrepreneurs to submit their business ideas, technologies, and concepts that look to advance people, communities, and the planet. The initial “First 50” startups selected through the challenge program received access to basic business infrastructural support and networking after demonstrating exceptional proof-of-concept within emerging industries, as well as the potential for a successful partnership within the wider LG business.
Over the last few months, our work with the First 50 startups has helped us continue to refine our vision for the future as we look at new areas of growth for LG, said LG Electronics Senior Vice President for Innovation Dr. Sokwoo Rhee, head of LG NOVA. We’re inspired by all of those who have participated to date with groundbreaking, thoughtful tech innovations to drive and contribute to our collaborative community and guiding principle of ‘outside-in’ innovation. With this announcement, we’re sharing the results of our ongoing work in engaging with the startup and entrepreneur community to create impactful technologies that will lead society into the future.
medZERO is a Portland, Ore., healthcare-focused fintech company (www.medzero.com) designed to make healthcare accessible, affordable and equitable. Our employer sponsored platform provides employees instant access to funds to pay their out-of-pocket healthcare costs with no interest and no fees. Repayment is made through automatic payroll deduction and for users with Health Savings Accounts medZERO payments are pre-tax allowing them to save up to 30% on all qualified medical expenses.
About LG NOVA-
LG NOVA, the North American Innovation Center for global innovation leader LG Electronics, is a team focused on bringing innovation from the outside to LG. LG NOVA is based in Santa Clara, Calif. The center’s mission is to build, nurture and grow innovations that impact the future.
About LG Electronics USA-
LG Electronics USA, Inc., based in Englewood Cliffs, N.J., is the North American subsidiary of LG Electronics, Inc., a $63 billion global innovator in technology and manufacturing. In the United States, LG sells a wide range of innovative home appliances, home entertainment products, commercial displays, air conditioning systems, energy solutions and vehicle components. LG is 2022 ENERGY STAR® Partner of the Year-Sustained Excellence. The company’s commitment to environmental sustainability and its “Life’s Good” marketing theme encompass how LG is dedicated to people’s happiness by exceeding expectations today and tomorrow