BlackBerry Limited | September 18, 2020
BlackBerry Limited (NYSE: BB; TSX: BB) today announced that BlackBerry® Unified Endpoint Manager (BlackBerry UEM) has achieved certification from the National Information Assurance Partnership (NIAP), a U.S. government initiative which oversees the evaluation of commercial cybersecurity products for use in U.S. national security systems. The NIAP certification further strengthens BlackBerry's portfolio of certified security solutions for the government sector, as well as regulated industries that have similarly stringent security requirements. The government offering includes NIAP-certified BlackBerry SecuSUITE® for Government for secure voice and FedRAMP-authorized cloud versions of BlackBerry® AtHoc® crisis communication, BlackBerry® Protect endpoint security, and BlackBerry® Government Mobility Suite endpoint management.
CIT | September 08, 2021
CIT Group Inc. (NYSE: CIT) today announced that Eduard Vernède has joined the company as managing director in CIT's Aerospace, Defense & Government Services business.
In his new role, Vernède will largely be focused on CIT's lending activity to serve the multibillion-dollar government and defense contractor industry, as well as supporting the aerospace segment. His responsibilities will include developing new client relationships, identifying new target markets and ensuring outstanding customer support and satisfaction. His coverage territory will primarily focus on the Washington D.C. beltway region and adjacent areas.
"Eduard is an experienced and accomplished financial professional with demonstrated expertise in aerospace, defense and government services," said John Heskin, managing director and group head for CIT's Aerospace, Defense and Government Services business. "We look forward to his contributions as we reaffirm our commitment to supporting this vital sector."
"We are pleased to have Eduard join our team of seasoned bankers helping support our clients and growth in this dynamic industry sector," said David Harnisch, head of CIT's Commercial and Real Estate Finance business.
Vernède previously worked at Lloyds Banking Group, where he directed the company's aerospace and defense group in North America. Prior positions included roles at Royal Bank of Scotland and ABN AMRO.
CIT's Aerospace, Defense & Government Services group, part of the company's Commercial Finance division, provides integrated financial solutions for manufacturers, suppliers and service providers in the aerospace, defense, homeland security and government services markets.
CIT is a leading national bank focused on empowering businesses and personal savers with the financial agility to navigate their goals. CIT Group Inc. (NYSE: CIT) is a financial holding company with over a century of experience and operates a principal bank subsidiary, CIT Bank, N.A. (Member FDIC, Equal Housing Lender). The company's commercial banking segment includes commercial financing, community association banking, middle market banking, equipment and vendor financing, factoring, railcar financing, treasury and payments services, and capital markets and asset management. CIT's consumer banking segment includes a national direct bank and regional branch network.
NICE | November 02, 2021
NICE today announced that a key government agency in the United Kingdom chose NICE Advanced Process Automation technologies as part of its strategy to improve organizational efficiency and accuracy. In one of the most complex automation projects for which NICE advanced artificial intelligence (AI) and robotics technology has ever been used, the agency is collecting and coordinating data from 19 different systems across the organization as part of its digital transformation strategy. In addition, the integration of NICE advanced AI and robotic automation makes it possible for the agency to annually streamline tens of millions of transactions, process more than 28 million pages of hand-written forms, and provide thousands of advisors with real-time guidance for interactions with the public.
Given the scope and scale of the authority’s activities, a growing population, periodically changing legislation and the need for resiliency in the face of crises, this department required an agile, highly scalable and flexible solution. The unique NICE combination of advanced AI and unattended automation was determined to be the best option for eliminating cumbersome, time-consuming tasks, boosting productivity and improving operations. Moreover, NICE’s technology is especially well-suited to the public sector where resiliency has become a non-negotiable.
Hundreds of NICE robots automate and support a wide array of processes across the agency, including administrative tasks, data gathering, communication with customers and regulatory compliance. For example, NICE technology is helping the authority process self-service applications for payment arrangements, update changes in circumstances in multiple systems, correct errors, coordinate diverse sources of data, and more. In addition, the NICE employee virtual attendant (NEVA) provides employees contextually relevant guidance during live interactions and assists with huge seasonal surges in frontline contacts. It can also quickly combine disparate systems and adjust processes on the fly to address rapidly changing needs.
In order to automate the processing of millions of pages of hand-written forms, the government agency implemented an integration of NICE automation solutions and the Hyperscience Platform, which delivers industry-leading intelligent document processing capabilities. The authority selected the Hyperscience-NICE joint solution after a “bake-off” pilot against major global competitors, during which it was found to be the most accurate and versatile. Across multiple types of forms with over 400 fields, the combined technologies demonstrated 99.4 percent reading accuracy -- which is above the 95 percent human accuracy level -- and 100 percent automation of data extraction and export.
“We are pleased to meet this important government agency’s need for a robust, innovative robotic process automation solution that saves time, improves productivity and provides greater flexibility. Leveraging our technology with the power of Hyperscience, this agency has seen a significant return on investment through efficiencies that free up resources, reduce complexities and streamline the organization’s multiple self-service options.”
John O’Hara, President, NICE EMEA
NICE Advanced Process Automation solutions are increasingly becoming the technology of choice for public sector organizations embarking on a digital transformation journey as they mechanize their operations and uncomplicate repetitive tasks. For example, NEVA provides real-time, dynamic support, such as retrieving information the frontline agent needs, when they need it, and then assisting with any routine follow-up actions. Similarly, it can ensure that change of circumstances information received through multiple channels is automatically proliferated across relevant documentation. In addition to streamlining these processes, NICE automation solutions free employees to focus on the personal touch that is critical to ensure exceptional customer experiences.
With NICE , it’s never been easier for organizations of all sizes around the globe to create extraordinary customer experiences while meeting key business metrics. Featuring the world’s #1 cloud native customer experience platform, CXone, NICE is a worldwide leader in AI-powered self-service and agent-assisted CX software for the contact center – and beyond. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, partner with NICE to transform - and elevate - every customer interaction.