Strategic Communications | September 16, 2022
Qtrac® by Lavi Industries, a world-leading provider of virtual queue management and appointment scheduling systems, today announced it is partnering with Strategic Communications, a certified woman-owned business enterprise (WBE) and reseller to U.S. government agencies, to provide best-in-class queue solutions for local, state and federal government offices.
"Qtrac identified Strategic Communications as a partner who had broad industry experience in IT, audio visual and cloud services deployments, and shared Qtrac's passion to innovate with a purpose by delivering the highest value in business solutions, Both Qtrac and Strategic Communications share a commitment to provide the very best products and excellent customer service to their clients, We look forward to expanding Qtrac's virtual queue platform to additional departments and services in Florida and across the country because of our partnership with Strategic Communications."
-Steve Covate, VP of Sales at Qtrac.
Since its founding, Qtrac has continually invested in its products and staff to deliver an ever-evolving solution and unsurpassed support to appeal to a broad and changing market. The partnership enables Qtrac to leverage Strategic Communications' extensive experience and knowledge in order to increase market share and build product awareness in the government, education, healthcare, and enterprise sectors.
"Strategic Communications sought a partnership with Qtrac to support a variety of government agencies with a best-in-class queuing and appointment platform that can be configured to benefit a wide range of government agencies and manage the complexity within them."
-Blake Kelly, cloud sales manager at Strategic Communications.
The partnership is already helping residents in Florida who need WIC (women, infants, and children) assistance. Qtrac's queue management solutions are being deployed by the Florida Department of Revenue to give them the ability to schedule their appointments for a time most convenient for them. Because of information gathered from citizens at the time appointments are made, workers will be prepared to deliver necessary products and services, increasing staff efficiency and reducing the amount of time recipients spend collecting needed supplies.
Qtrac® provides virtual queue management systems to companies of all sizes and across many different industries around the world. Its virtual queuing technology enhances the customer experience by focusing on the way people interact with businesses in order to eliminate lines, increase sales and improve service. Qtrac was founded by Lavi Industries, the premier provider of public guidance and crowd control solutions. Building on Lavi's 40+ years of experience and success in helping the world's leading companies effectively guide people in, through and out of their facilities, Qtrac helps organizations improve their operations by improving the customer journey.
EMERGING TECHNOLOGY,GOVERNMENT BUSINESS
GovPilot | September 07, 2022
GovPilot, a provider of modern cloud-based government management software specifically designed for municipal and county governments has partnered with BRT Technologies, another New Jersey based technology firm specializing in tax assessment.
The partnership includes an integration that will enable New Jersey tax assessors and administrators of municipalities and counties who currently utilize both BRT Technologies’ tax assessment software and GovPilot’s government management platform, to access permit records stored in GovPilot, directly in BRT.
This will significantly speed assessment time and enhance operational efficiency for local governments across New Jersey. BRT’s tax assessment products are currently used in 300+ municipalities and in all 21 counties across the state.
Ellen Foye Malgieri, a Tax Assessor for the Town of South Orange, New Jersey said, “This integration will make revaluation much easier and faster. Rather than going back and forth between systems, everything is now connected and it is far simpler to access records. When I use GovPilot, it has all permit records visible by block and lot. Now with the integration, our assessors and inspectors can access that information instantaneously directly within BRT. It’s extremely helpful, and fast. I’m glad they got together to do it!”
“By partnering with BRT Technologies, GovPilot is putting a suite of efficient, intuitive digital tools in the hands of New Jersey tax assessor and administrators directly within their GovPilot modules that will unify data instantly with other departments. This is going to make the work of tax assessors far easier and faster which will have a positive impact on residents and local economies within the state.”
-James Delmonico Chief Product Officer, GovPilot.
Local governments in the U.S. have often operated with a mix of paper-based processes, spreadsheets, single-use software, and older on-site server based systems. Not only is this inefficient but it is expensive to maintain and presents a significant cyber risk for local government administrators and their constituents, said GovPilot Founder and CEO, Michael Bonner. As a unified cloud-based government management platform, GovPilot aims to be the operating system for local government. This implementation provides BRT and GovPilot customers with best-in-class tax assessment availability, reliability, and security.
“BRT's innovative suite of products are not only easy to use but are also backed by a support and tech team New Jersey Assessors and Administrators have come to know and trust. This partnership with GovPilot reinforces both companies’ commitment to helping local governments right here in the state of New Jersey by modernizing and streamlining their services and operations.”
-Randy Riesenberg, BRT Technologies’ Chief Technology Officer.
GovPilot - named a GovTech 100 company for five consecutive years - is the leader in digital transformation for local governments. GovPilot's cloud-based platform was built with the sole purpose of enabling local governments to operate at their full potential by standardizing, digitizing, and unifying more than 100 operational and constituent service processes on one operating system.
About BRT Technologies:
BRT Technologies LLC is a NJ based software developer comprised of industry-leading software engineers and certified tax assessors and is widely known as a patented leader in mobile and cloud-based software solutions.
With over 150 combined years of NJ tax assessment experience, BRT Technology products and services have truly been created by NJ tax assessors and administrators for NJ tax assessors and administrators. BRT products are currently used in 300+ NJ municipalities and in all 21 NJ counties.
EMERGING TECHNOLOGY,GOVERNMENT BUSINESS,CYBERSECURITY
Tyler Technologies | September 21, 2022
Tyler Technologies, Inc. (NYSE: TYL) recently announced that the state of Vermont has extended its contract for Tyler’s award-winning digital government and payments services. The three-year extension builds upon the existing 16-year relationship with Tyler's subsidiary, NIC.
Since 2006, NIC Vermont has been a trusted partner of the state of Vermont, working with more than 90 state government agencies and localities to deliver services explicitly geared toward helping residents interact easily with government while providing services at no cost to the state under a self-funded model.
Through the partnership with the state, NIC Vermont currently provides more than 150 services and 120 websites, including the redesigned, industry-leading government website, Vermont.gov – a gold award winner in the 2020 W3 Awards and 4th place finisher in the 2020 Government Experience Awards.
“Through our partnership with the state, NIC Vermont has been honored to provide citizens with efficient, interactive services focused on an exceptional government experience, We look forward to the opportunity to continue to serve state agencies and Vermont citizens for years to come.”
-Kim Cuciti, general manager of NIC Vermont.
NIC Vermont’s payment processing platform is one of many solutions in the suite of digital services available to the state of Vermont. In 2021 alone, NIC Vermont’s payment processing platform securely processed more than $55 million on behalf of the state.
About Tyler Technologies and NIC:
Acquired by Tyler Technologies (NYSE: TYL) on April 21, 2021, NIC is a leader in digital government solutions and payments, partnering with government to deliver user-friendly digital services that make it easier and more efficient to interact with government. NIC and Tyler are united in their mission to empower public sector entities to operate more efficiently and connect more transparently with their constituents and with each other. Tyler has more than 37,000 successful installations across more than 12,000 locations, with clients in all 50 states, Canada, the Caribbean, Australia, and other international locations. Tyler has been recognized numerous times for growth and innovation, including Government Technology's GovTech 100 list and Forbes' "Most Innovative Growth Companies" list. More information about Tyler Technologies, an S&P 500 company headquartered in Plano, Texas, can be found at tylertech.com.