A new model for Government

Infographic | March 25, 2020

There are 20.4 billion “things” – devices, sensors, buildings, vehicles and more – projected to be connected to the internet by 2020. At the same time, government agencies are a growing target for cyberattacks. This begs the question: Is government prepared to protect the deluge of data that comes with the Internet of Things (IoT)? Download this infographic to learn more about the impact of IoT and best practices to prepare for it.

Infographic | December 18, 2019

To better understand change management initiatives in government, Genesys partnered with GovLoop and surveyed 312 public sector employees. The following infographic explores the results of the survey and uncovers the effectiveness of a solid change management program.

Infographic | January 13, 2020

Learning and development within the Federal government will continue to face numerous challenges over the next few years. The largest challenge stems from an aging Federal workforce. With the largest population shifting into retirement, there is a shortage of employees with adequate training to fill those positions. The skill gaps that remain, will be left to a workforce that is not accustomed to long tenures or the traditional way of learning. In order to compete with the private sector for talent, Federal agencies are evolving their training programs to address several factors including:

Infographic | December 1, 2019

Complex systems of networks and servers power many of government’s core services to the public and in our nation’s defense. When these systems fail, critical services are disrupted and lives are impacted. To protect services and even save lives, government agencies must be vigilant about the reliability, availability and performance of their underlying digital infrastructure. But how?

Infographic | March 2, 2020

Local governments face the challenge of improving citizen interactions, collaborating better with colleagues and achieving greater efficiency, all whilst meeting the demands of shrinking budgets. But how exactly do you transform yourselves for the digital age and respond to these pressures at the same time? Adopting a cloud-hosted Unified Communications (UC) solution can help local government organisations meet the increasing expectations of the community that it serves whilst managing costs.

Infographic | January 7, 2020

Sarah needs a safe and affordable apartment closer to her new job. She used to dread going to the Housing Authority. She hated waiting in line and being treated like a number. But she knows that her government understands her needs. Sarah expects more from her government—and her government delivers.