Data, Business and Government

Infographic | February 11, 2020

Voters provide the foundation for the nation’s election system, not just in their actions, but in their names, addresses and Social Security numbers — information that is tempting bait for malicious actors who want to affect an election’s outcome. Secretaries of state and local boards of election attempt to protect their voter databases as closely as possible, even as they must keep that information accessible to temporary poll workers, election officials and state officials who need it to do their jobs.

Infographic | June 7, 2022

There is increasing global recognition that the transition to digital government can no longer be deferred. Many APAC government organizations are working to better articulate their digital ambitions and why their investments represent value through the outcomes that will be delivered.

Infographic | January 7, 2020

Sarah needs a safe and affordable apartment closer to her new job. She used to dread going to the Housing Authority. She hated waiting in line and being treated like a number. But she knows that her government understands her needs. Sarah expects more from her government—and her government delivers.

Infographic | January 23, 2020

AI technologies have the ability to transform and influence the lives of many people. Because of this, governments around the world are seeing AI as a strategic advantage. From AI enabled chatbots to help citizens with a variety of services, to helping automate repetitive tasks and processes, easing traffic, or helping manage exports AI is helping government and citizens in a variety of ways.

Infographic | December 18, 2019

To better understand change management initiatives in government, Genesys partnered with GovLoop and surveyed 312 public sector employees. The following infographic explores the results of the survey and uncovers the effectiveness of a solid change management program.

Infographic | March 9, 2020

Public sector initiatives are more often than not highly complex and carefully planned endeavors. And, to be fair, they have every reason to be. Millions of people depend on public services to make their lives better, and even a brief interruption can affect thousands of citizens.