Government's Innovation Experience

Infographic | June 7, 2022

There is increasing global recognition that the transition to digital government can no longer be deferred. Many APAC government organizations are working to better articulate their digital ambitions and why their investments represent value through the outcomes that will be delivered.

Infographic | December 18, 2019

To better understand change management initiatives in government, Genesys partnered with GovLoop and surveyed 312 public sector employees. The following infographic explores the results of the survey and uncovers the effectiveness of a solid change management program.

Infographic | December 5, 2019

The Center for Digital Government (CDG) surveyed237 state and local government officials to determine their approaches to IT service delivery. The research revealed that government leaders are in search of a new way to modernize — and they are more open than ever before to come together, share technology and spread innovation. Download this infographic for a snapshot of CDG’s results and learn more about the drivers behind modernization in government.

Infographic | March 9, 2020

Public sector initiatives are more often than not highly complex and carefully planned endeavors. And, to be fair, they have every reason to be. Millions of people depend on public services to make their lives better, and even a brief interruption can affect thousands of citizens.

Infographic | January 19, 2020

The private sector has used large-scale data analytics to great effect, boosting economic growth. But there are valid concerns that warrant regulation. How do you strike a balance?

Infographic | February 24, 2020

Federal governments face large-scale, complex challenges. Their agencies need comprehensive analytics solutions to improve operational e¬ciency, prevent fraud, and better engage their constituents.