NASA Down, PRISM Up: US Government Shutdown infographic

Infographic | December 1, 2019

Complex systems of networks and servers power many of government’s core services to the public and in our nation’s defense. When these systems fail, critical services are disrupted and lives are impacted. To protect services and even save lives, government agencies must be vigilant about the reliability, availability and performance of their underlying digital infrastructure. But how?

Infographic | December 18, 2019

To better understand change management initiatives in government, Genesys partnered with GovLoop and surveyed 312 public sector employees. The following infographic explores the results of the survey and uncovers the effectiveness of a solid change management program.

Infographic | February 24, 2020

Federal governments face large-scale, complex challenges. Their agencies need comprehensive analytics solutions to improve operational e¬ciency, prevent fraud, and better engage their constituents.

Infographic | January 7, 2020

Sarah needs a safe and affordable apartment closer to her new job. She used to dread going to the Housing Authority. She hated waiting in line and being treated like a number. But she knows that her government understands her needs. Sarah expects more from her government—and her government delivers.

Infographic | January 19, 2020

The private sector has used large-scale data analytics to great effect, boosting economic growth. But there are valid concerns that warrant regulation. How do you strike a balance?

Infographic | March 2, 2020

Local governments face the challenge of improving citizen interactions, collaborating better with colleagues and achieving greater efficiency, all whilst meeting the demands of shrinking budgets. But how exactly do you transform yourselves for the digital age and respond to these pressures at the same time? Adopting a cloud-hosted Unified Communications (UC) solution can help local government organisations meet the increasing expectations of the community that it serves whilst managing costs.