THE FACES OF VOLUNTEERS IN CANADA

Infographic | December 18, 2019

To better understand change management initiatives in government, Genesys partnered with GovLoop and surveyed 312 public sector employees. The following infographic explores the results of the survey and uncovers the effectiveness of a solid change management program.

Infographic | December 5, 2019

The Center for Digital Government (CDG) surveyed237 state and local government officials to determine their approaches to IT service delivery. The research revealed that government leaders are in search of a new way to modernize — and they are more open than ever before to come together, share technology and spread innovation. Download this infographic for a snapshot of CDG’s results and learn more about the drivers behind modernization in government.

Infographic | March 2, 2020

Local governments face the challenge of improving citizen interactions, collaborating better with colleagues and achieving greater efficiency, all whilst meeting the demands of shrinking budgets. But how exactly do you transform yourselves for the digital age and respond to these pressures at the same time? Adopting a cloud-hosted Unified Communications (UC) solution can help local government organisations meet the increasing expectations of the community that it serves whilst managing costs.

Infographic | March 25, 2020

There are 20.4 billion “things” – devices, sensors, buildings, vehicles and more – projected to be connected to the internet by 2020. At the same time, government agencies are a growing target for cyberattacks. This begs the question: Is government prepared to protect the deluge of data that comes with the Internet of Things (IoT)? Download this infographic to learn more about the impact of IoT and best practices to prepare for it.

Infographic | January 23, 2020

AI technologies have the ability to transform and influence the lives of many people. Because of this, governments around the world are seeing AI as a strategic advantage. From AI enabled chatbots to help citizens with a variety of services, to helping automate repetitive tasks and processes, easing traffic, or helping manage exports AI is helping government and citizens in a variety of ways.

Infographic | March 9, 2020

Public sector initiatives are more often than not highly complex and carefully planned endeavors. And, to be fair, they have every reason to be. Millions of people depend on public services to make their lives better, and even a brief interruption can affect thousands of citizens.