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TRENDS IN GOVERNMENT

January 29, 2018

A technology renaissance is underway among state and local government agencies, as technologies once considered bleeding edge now are becoming ubiquitous. These digital initiatives are resulting in a more customer-centric focus on serving constituents end to end.

Spotlight

Workplace Health and Safety Queensland

Workplace Health and Safety Queensland (WHSQ) is responsible for improving work health and safety in Queensland workplaces and helping reduce the risk of workers being killed or injured on the job.

Other Infographics

HOW CAN GOVERNMENT GAIN THE TRUST OF ITS CITIZENS?

Infographic | January 7, 2020

Sarah needs a safe and affordable apartment closer to her new job. She used to dread going to the Housing Authority. She hated waiting in line and being treated like a number. But she knows that her government understands her needs. Sarah expects more from her government—and her government delivers.

Government Change Management to Improve Outcomes

Infographic | December 18, 2019

To better understand change management initiatives in government, Genesys partnered with GovLoop and surveyed 312 public sector employees. The following infographic explores the results of the survey and uncovers the effectiveness of a solid change management program.

Top 10 Technology Trends for Government

Infographic | April 6, 2020

Gartner’s Top 10 Technology Trends for Government is designed to help CIOs, CTOs, Enterprise Architects, and Technology Innovation leaders establish the rationale, timing and priority of technology investments.

AI use cases in Government

Infographic | January 23, 2020

AI technologies have the ability to transform and influence the lives of many people. Because of this, governments around the world are seeing AI as a strategic advantage. From AI enabled chatbots to help citizens with a variety of services, to helping automate repetitive tasks and processes, easing traffic, or helping manage exports AI is helping government and citizens in a variety of ways.

Government Spending: Public-to-Private Where the 2020 Budget Is Going to Be Spent Infographic

Infographic | December 16, 2019

Everyone knows that government spending involves staggering sums of money. Most would be shocked, however, to learn how much public money makes its way to the private sector. The expansive public-private relationship continues to grow. The White House has released the 2020 budget proposal, and a huge sums of money will continue to flow to private companies.

Cybersecurity and IoT: What Government Should Know

Infographic | March 25, 2020

There are 20.4 billion “things” – devices, sensors, buildings, vehicles and more – projected to be connected to the internet by 2020. At the same time, government agencies are a growing target for cyberattacks. This begs the question: Is government prepared to protect the deluge of data that comes with the Internet of Things (IoT)? Download this infographic to learn more about the impact of IoT and best practices to prepare for it.