United States government shutdown longest ever

Infographic | December 18, 2019

To better understand change management initiatives in government, Genesys partnered with GovLoop and surveyed 312 public sector employees. The following infographic explores the results of the survey and uncovers the effectiveness of a solid change management program.

Infographic | March 9, 2020

Public sector initiatives are more often than not highly complex and carefully planned endeavors. And, to be fair, they have every reason to be. Millions of people depend on public services to make their lives better, and even a brief interruption can affect thousands of citizens.

Infographic | January 7, 2020

Sarah needs a safe and affordable apartment closer to her new job. She used to dread going to the Housing Authority. She hated waiting in line and being treated like a number. But she knows that her government understands her needs. Sarah expects more from her government—and her government delivers.

Infographic | December 5, 2019

The Center for Digital Government (CDG) surveyed237 state and local government officials to determine their approaches to IT service delivery. The research revealed that government leaders are in search of a new way to modernize — and they are more open than ever before to come together, share technology and spread innovation. Download this infographic for a snapshot of CDG’s results and learn more about the drivers behind modernization in government.

Infographic | January 23, 2020

AI technologies have the ability to transform and influence the lives of many people. Because of this, governments around the world are seeing AI as a strategic advantage. From AI enabled chatbots to help citizens with a variety of services, to helping automate repetitive tasks and processes, easing traffic, or helping manage exports AI is helping government and citizens in a variety of ways.

Infographic | February 12, 2020

It’s no surprise that you have concerns about the privacy and security of your sensitive Intellectual Property (IP) in the cloud. In 2018, more data was stolen than ever before, with a total of 4.5 billion records compromised in the first half of the year alone.