U.S. Trade and Tariffs

Infographic | February 24, 2020

Federal governments face large-scale, complex challenges. Their agencies need comprehensive analytics solutions to improve operational e¬ciency, prevent fraud, and better engage their constituents.

Infographic | March 9, 2020

Public sector initiatives are more often than not highly complex and carefully planned endeavors. And, to be fair, they have every reason to be. Millions of people depend on public services to make their lives better, and even a brief interruption can affect thousands of citizens.

Infographic | December 18, 2019

To better understand change management initiatives in government, Genesys partnered with GovLoop and surveyed 312 public sector employees. The following infographic explores the results of the survey and uncovers the effectiveness of a solid change management program.

Infographic | January 19, 2020

The private sector has used large-scale data analytics to great effect, boosting economic growth. But there are valid concerns that warrant regulation. How do you strike a balance?

Infographic | January 7, 2020

Sarah needs a safe and affordable apartment closer to her new job. She used to dread going to the Housing Authority. She hated waiting in line and being treated like a number. But she knows that her government understands her needs. Sarah expects more from her government—and her government delivers.

Infographic | March 2, 2020

Local governments face the challenge of improving citizen interactions, collaborating better with colleagues and achieving greater efficiency, all whilst meeting the demands of shrinking budgets. But how exactly do you transform yourselves for the digital age and respond to these pressures at the same time? Adopting a cloud-hosted Unified Communications (UC) solution can help local government organisations meet the increasing expectations of the community that it serves whilst managing costs.