When did U.S. States Become States?

Infographic | December 18, 2019

To better understand change management initiatives in government, Genesys partnered with GovLoop and surveyed 312 public sector employees. The following infographic explores the results of the survey and uncovers the effectiveness of a solid change management program.

Infographic | March 2, 2020

Local governments face the challenge of improving citizen interactions, collaborating better with colleagues and achieving greater efficiency, all whilst meeting the demands of shrinking budgets. But how exactly do you transform yourselves for the digital age and respond to these pressures at the same time? Adopting a cloud-hosted Unified Communications (UC) solution can help local government organisations meet the increasing expectations of the community that it serves whilst managing costs.

Infographic | January 7, 2020

Sarah needs a safe and affordable apartment closer to her new job. She used to dread going to the Housing Authority. She hated waiting in line and being treated like a number. But she knows that her government understands her needs. Sarah expects more from her government—and her government delivers.

Infographic | February 11, 2020

Voters provide the foundation for the nation’s election system, not just in their actions, but in their names, addresses and Social Security numbers — information that is tempting bait for malicious actors who want to affect an election’s outcome. Secretaries of state and local boards of election attempt to protect their voter databases as closely as possible, even as they must keep that information accessible to temporary poll workers, election officials and state officials who need it to do their jobs.

Infographic | February 24, 2020

Federal governments face large-scale, complex challenges. Their agencies need comprehensive analytics solutions to improve operational e¬ciency, prevent fraud, and better engage their constituents.

Infographic | April 6, 2020

Gartner’s Top 10 Technology Trends for Government is designed to help CIOs, CTOs, Enterprise Architects, and Technology Innovation leaders establish the rationale, timing and priority of technology investments.