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U.S. government shutdown caused 'real harm' to taxpayers: IRS watchdog

February 13, 2019 / Jason Lange

The partial U.S. government shutdown in December and January caused “real harm” to taxpayers, with many unable to get help from officials to understand their tax obligations, a government watchdog said. In a report released on Tuesday, the Internal Revenue Service watchdog said the 35-day shutdown cut back on the number of IRS call center agents who were able to talk to taxpayers about preparing their returns.