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NSW government looks 'beyond digital' as part of its customer and digital strategy

November 28, 2019 / Aimee Chanthadavong

Investing in whole-of-government digital transformation, extending digital licences, and improving regional connectivity are some of the initiatives that will be rolled out as part of the new strategy. New South Wales Minister for Customer Service Victor Dominello has unveiled the state's customer and digital strategy, claiming that it is the vision of the government that was re-elected back into Parliament in March. Speaking to ZDNet, Dominello said the strategy, dubbed with the name "Beyond Digital", builds on top of the work the state government has already done but refocuses the shift on to citizens.