Eliminating Digital Congestion: How Maryland MVA Created Service Center Fast Lanes

Information Builders

Government efficiency  can data driven decision making radically improve service delivery AND customer satisfaction? The State of Maryland Motor Vehicle Administration (MVA) faced numerous challenges in a budget-conscious environment. How could they issue licenses and registrations for millions of people and vehicles, reduce wait times, move operations online and transform a normally frustrating experience into a pleasant one? After all, only so many citizens can fit into a single service center. Find out by joining the Center for Digital Government, Government Technology, and the State of Maryland Motor Vehicle Administration for this interactive webinar.
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Spotlight

On 26 June 2014 the Senate referred the adequacy of arrangements to prevent the entry and establishment of invasive species likely to harm Australia’s environment to the Senate Environment and Communications References Committee for inquiry and report. The Committee’s report, released on 13 May 2015, made 26 recommendations and included a minority report by the Australian Greens which made a further eight recommendations.


OTHER ON-DEMAND WEBINARS

Capitalizing on Cloud: Transforming Government IT

Waset

Federal agencies have been encouraged to “cloudify” what they can to save resources and drive innovative new ways of serving the citizen. Most public and private sector organizations are pursuing the twin sirens of lower operating costs and greater agility by focusing on migrating applications and data to the cloud.

LAMAR BEACH MASTER PLAN

City of Austin

The Lamar Beach property consists of approximately 65.4 acres of parkland bounded by Lady Bird Lake to the south, YMCA of Austin, railroad tracks and various parcels to the north, Austin High School and Mopac to the west and North Lamar Boulevard to the east. Current uses of the park include 6 ball fields, 2 multi-use fields, Lance Armstrong Bikeway, Austin Pets Alive Adoption Center, Roy and Ann Butler Hike and Bike Trail and the Texas Rowing Center. Currently, West Austin Youth Association (WAYA) utilizes 4 ball fields and the multi-use fields for youth sports programs.

Large Scale Development Culture Change: Google and the US Government

DigitalGov

In this video, Mike Bland, will summarize the organizational and psychological obstacles to driving adoption of automated testing at Google, the strategies and tactics they employed to overcome them over the course of five years, and map these experiences to the current state of affairs within the Federal government as he currently understands them.

BOOST ECOMMERCE REVENUE THROUGH DELIVERY (WEBINAR)

British Retail Consortium

MetaPack are running their first official webinar with Forrester Research to bring you a session illustrating how to boost eCommerce revenue by enhancing delivery capabilities.

Spotlight

On 26 June 2014 the Senate referred the adequacy of arrangements to prevent the entry and establishment of invasive species likely to harm Australia’s environment to the Senate Environment and Communications References Committee for inquiry and report. The Committee’s report, released on 13 May 2015, made 26 recommendations and included a minority report by the Australian Greens which made a further eight recommendations.

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