lorman
Good customer service is difficult to find in private business and is almost non-existent in government. Many government employees are beaten down and defensive and hate their jobs but are often trapped and simply marking time until they can get their pension. Most people don't enjoy being difficult, but they have become calloused and just want customers to go away.
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Granicus
The GDPR (General Data Protection Regulation) is a new legal framework in the EU and UK for processing citizens’ data that will apply from 25 May 2018. Public sector communicators are scrambling to understand the implications that GDPR will have on their day-to-day operations.
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HSToday
Homeland Security Today, the nation’s leading news and analysis site for homeland security, today launched a free webinar series for front-line government, law enforcement, first responders and others serving the homeland mission.
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Cybersecurity is a complex and growing concern for federal, state and local governments. In their mission to serve the public, government agencies store and manage highly sensitive personal information, making them targets for cyber attacks. As more government offices shift their infrastructure to cloud-based tools, procurement teams need clear and efficient processes for vetting cloud service providers’ security standards.
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