Everyone wants to improve the constituent experience for residents accessing public services. Upgrading IT infrastructure, back-office systems and user experiences is at the heart of most conversations surrounding the modernization of state and local governments.
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Fraudulent tax returns and new cyber schemes to defraud state agencies of COVID relief funds have pushed citizen identity fraud to new highs. But as federal agencies rushed to stem the tide with facial recognition, new privacy and efficacy concerns have surfaced. How can federal, state and local government agencies verify applicants, protect personal privacy and authenticate logins to efficiently deliver services to qualified citizens?
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Mentor Works
2019 will be a transitional year for government funding as many programs reach the end of their mandates and will either need to be renewed or replaced by new ones. This cyclical nature of government funding can be challenging for SMEs to keep up with, but we can help you stay mindful of the top concepts you need to know.
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How and where people work is evolving and will likely continue to evolve. To build resilient state and local governments that can navigate this changing landscape, agencies need strategies that can help them:
Become an employer of choice
Remove barriers to smarter, more effective government
To compete with the private sector for top talent, the public sector needs tools that make secure and collaborative hybrid work simple and seamless. And to execute strategic goals more effectively, agencies need solutions that help teams produce more work with fewer resources.
Dive into the strategies, tools and services that can help Florida agencies modernize processes to serve the public with confidence during a webinar hosted by Government Technology on March 29 at 1pm ET. During this webcast, our panel of experts will explore:
Strategies for freeing up resources and redeploying them to tackle modernization challenges
How to upgrade end-user technology to ensure employees stay secure and connected
Finding technology partners that understand the challenges governments face and can help innovate
Securing federal IT grant funding
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