Salesforce Digital Government

State government, local government, and education institutions alike are prime targets for cyber criminals in search of highly valuable taxpayer and student data. Gain critical insights into this global threat landscape and understand how to safeguard organizations like yours from becoming the next breach headline.

Governments are increasingly adopting new technologies designed to improve processes and limit friction. Open-source software – software with easily edited source code – is one way agencies are leveraging modern tools to boost efficiency and cut costs. Unlike proprietary software, open-source software is developed and modified by a community rather than a single author or company. This decentralized, collaborative approach to source code provides an added level of flexibility that prevents lock-in and keeps organizations agile. Open-source software is also a strategic asset – owning source code keeps governments up to date with market-leading trends and is an economic advantage that can lower costs.

Learn how the city of Toronto is transforming its digital experience and service delivery for residents and businesses. On July 20, Government Technology will host municipal and industry experts to explain how Canada’s most populous city used a SaaS-based digital government payment platform to unify payment processes and service access across city departments and programs in a single pane of glass. Asim Hussain, Toronto’s Director of Digital Transformation, and John Thomson, CEO of PayIt, will break down how the city built the business case for payment modernization, and worked with all levels of government leader stakeholders to deploy a modern, customer-friendly platform to scale citizen access to government services.

In August 2018, the government announced a £100m strategy to tackle rough sleeping on English streets, but it was criticised as it became apparent no new money was being invested.