January 25, 2024 | USA
Current bureaucratic procedures in the Federal government have imposed an overwhelming paperwork burden on citizens and workers, amounting to over 9 billion hours annually. In December 2021, President Joe Biden issued the Executive Order on Transforming Federal Customer Experience and Service Delivery to Rebuild Trust in Government. Although past actions have laid the groundwork for service improvements, this new order recognizes the need for sustained focus, accountability, and improved delivery for the public's benefit. Service delivery should prioritize the needs of citizens. Through human-centered design, empirical research, behavioral science insights, and continuous engagement in service delivery, processes can be made more efficient, fair, equitable, and transparent.
Government must harness technology to modernize services, ensuring they're user-friendly, accessible, transparent, equitable, and protective. In our Potomac Officer’s Club’s: Radiant Digital CX Imperative session, we will discuss how digital transformation strategies can help agencies as they redesign customer experience to align with the presidential directive, including enhancing transparency, removing inequitable barriers, and protecting customer data.
January 31, 2024 | USA
In today's rapidly evolving global landscape, speed, innovation, technology and capability are all key to achieving dominance and projecting power on the world stage. The foremost defense leaders, researchers, experts and decision makers convene to discuss the latest developments in cutting-edge technology for the U.S. military at the Potomac Officers Club’s 10th Annual Defense Research and Development Summit.
Our distinguished speakers will discuss topics such as bridging the valley of death, winning the great power competition, navigating the virtual battlespace, securing the innovation advantage, intelligent NetOps and deploying AI to unlock R&D potential during our tenth installment of one of the largest and most comprehensive GovCon defense summits of the year!
November 30, 2023 | Australia
Join us at the 2023 FST Government South Australia conference, as we welcome public sector thought leaders and top technologists to track SA’s tech and digital innovation pipeline.
The geographic heart of Australia has also become its epicentre for impressive and large-scale tech innovation projects. And South Australia doesn’t look like it’s slowing down at all.
After the COVID-19 pandemic put the Government to the test on its digital delivery, its pre-existing foundations in hi-tech innovation only accelerated its development of digital services and systems, allowing South Australia to bounce back better than ever before.
February 8, 2024 | USA
Battle fields are constantly evolving and becoming ever-more digitally connected. As such, Cyber-Physical risks are more prevalent across our most critical sectors, and the threat landscape continues to expand. Moreover, Geopolitical events dictate that the only certainty is uncertainty.
Against this backdrop, the United States Government and its military leaders are enhancing operational capabilities to mitigate risk spanning our complex infrastructure, particularly in remote locations. Groundbreaking technologies are enabling this effort, and specifically, the use of Kubernetes containerization technology is accelerating mission success and impact within these types of tactical environments “at the edge.”
Join us for an engaging and insightful forum on how the ability to drive both the capacity and the speed at which data-driven decision-making in a zero-trust environment is reshaping and transforming the modern military landscape.