Government Data Center & Infrastructure Summit 2022

Off the back of digital transforming services implemented in transport, health and finance sectors in 2022, FST Government’s Australia Summit 2023 will address the next steps in the Government’s digital strategy. We’ll bring together esteemed thought leaders and technologists from around the globe to explore the Federal Government’s digital innovation pipeline, its pledge to transform government services and how it will build on digital skills and capabilities brought to light during the pandemic.

Embrace the next frontier in identity security We’re taking Navigate Government to a city near you. Navigate Government featuring iD.gov is the forum for identity practitioners to get first-hand insight into “what’s next” in identity security from a government perspective.

The White House's AI Executive Order issued in October 2023 lays the groundwork for exponential AI growth in the federal sector after a year of particularly rapid development for the emerging technology. As the public sector meaningfully moves forward into an AI-enabled future, government leaders are working to harness the groundbreaking potential and innovation AI has to offer. Join the Potomac Officers Club’s 5th Annual AI Summit, where federal leaders and industry experts converge to explore the transformative power of artificial intelligence. Discover cutting-edge AI advancements, engage in dynamic discussions and forge strategic collaborations with key partners at this annual gathering of the movers and shakers in the field of AI. AI leaders from CIA, DARPA, CDAO, OUSD (R&E), DHS and NGA are slated to keynote this must-attend AI event. Join us on March 21 to meet, learn from and network with the AI experts and leaders of tomorrow.

Current bureaucratic procedures in the Federal government have imposed an overwhelming paperwork burden on citizens and workers, amounting to over 9 billion hours annually. In December 2021, President Joe Biden issued the Executive Order on Transforming Federal Customer Experience and Service Delivery to Rebuild Trust in Government. Although past actions have laid the groundwork for service improvements, this new order recognizes the need for sustained focus, accountability, and improved delivery for the public's benefit. Service delivery should prioritize the needs of citizens. Through human-centered design, empirical research, behavioral science insights, and continuous engagement in service delivery, processes can be made more efficient, fair, equitable, and transparent. Government must harness technology to modernize services, ensuring they're user-friendly, accessible, transparent, equitable, and protective. In our Potomac Officer’s Club’s: Radiant Digital CX Imperative session, we will discuss how digital transformation strategies can help agencies as they redesign customer experience to align with the presidential directive, including enhancing transparency, removing inequitable barriers, and protecting customer data.