State of GovTech 2023

The Digital Government Summit brings together technology focused public-sector professionals with leading industry partners to connect on innovative approaches, get inspired and discover new technologies. Join us and let’s improve the future of government together!

Join us at the 2023 FST Government South Australia conference, as we welcome public sector thought leaders and top technologists to track SA’s tech and digital innovation pipeline. The geographic heart of Australia has also become its epicentre for impressive and large-scale tech innovation projects. And South Australia doesn’t look like it’s slowing down at all. After the COVID-19 pandemic put the Government to the test on its digital delivery, its pre-existing foundations in hi-tech innovation only accelerated its development of digital services and systems, allowing South Australia to bounce back better than ever before.

Current bureaucratic procedures in the Federal government have imposed an overwhelming paperwork burden on citizens and workers, amounting to over 9 billion hours annually. In December 2021, President Joe Biden issued the Executive Order on Transforming Federal Customer Experience and Service Delivery to Rebuild Trust in Government. Although past actions have laid the groundwork for service improvements, this new order recognizes the need for sustained focus, accountability, and improved delivery for the public's benefit. Service delivery should prioritize the needs of citizens. Through human-centered design, empirical research, behavioral science insights, and continuous engagement in service delivery, processes can be made more efficient, fair, equitable, and transparent. Government must harness technology to modernize services, ensuring they're user-friendly, accessible, transparent, equitable, and protective. In our Potomac Officer’s Club’s: Radiant Digital CX Imperative session, we will discuss how digital transformation strategies can help agencies as they redesign customer experience to align with the presidential directive, including enhancing transparency, removing inequitable barriers, and protecting customer data.

The continually evolving landscape of homeland security has proven to bring unique challenges. With each incarnation of our Homeland Security Summit Week we have persisted in bringing forth the most pertinent topics of discourse. This year, we have prepared an event centered on the most pressing issues discovered in our extensive industry research. These issues include safeguarding and securing cyberspace networks, ensuring against the evolving threat to the US homeland, countering biological threats and hazards, and the unique challenges faced by law enforcement. During the duration of this event we will be platforming experts from across the Federal Government, Law Enforcement, Industry and Academia to facilitate a discourse essential to our understanding of the current state of Homeland Security in the United States. Recent developments have highlighted the need for technology, strategies and approaches to bolster the homeland security of the United States against emerging threats. This event will cover diverse topics ranging from border security, cybersecurity, counter UAS, intelligence sharing, infrastructure protection and resilience, identity technology, agency collaboration, budget planning and much more. For years the Institute for Defense and Government Advancement (IDGA) has continually brought together the top minds in the homeland defense and security spheres at our Homeland Security Week event for thought leadership, industry collaboration and the development of best practices. We at the Institute for Defense and Government Advancement are thrilled to once again host our esteemed Homeland Security Week Summit for two days on January 23-24, 2024. Join us on-site, where attendees can meet and collaborate with speakers and industry leaders on a multitude of topics.