Amman the Capital of Jordan Adopts Accela Software to Enhance Public Safety Enforcement Via Mobile Inspections

Accela | October 05, 2020

Accela, the leading provider of cloud-based solutions for government, today announced that the Government of Jordan's Greater Amman Municipality (GAM) has adapted Accela's Business Reopening Management solution to manage the City of Amman's reopening process imposed due to the COVID-19 pandemic. By utilizing Accela's SaaS technology, the Government of Jordan can reintroduce approved business operations and keep critical citizen services running while maintaining public health and safety guidelines outlined in the legislature's Defense Order No.11. This solution is part of Accela's suite of cloud-based COVID-19 Response Solutions, which were developed in response to customer demands for digital service capabilities to manage high volumes of citizen services during times of crisis.

Spotlight

The 2016 Government-wide Inclusive Diversity Strategic Plan (the Plan) outlines the second phase of implementation of the President’s 2011 Executive Order 13583, Establishing a Coordinated Government-wide Initiative to Promote Diversity and Inclusion in the Federal Workforce (the Executive Order). This Plan takes the lessons learned since the 2011 Government-wide Diversity and Inclusion Strategic Plan was issued and provides Federal agencies a path for continuing to create and foster a Federal workforce that includes and engages Federal employees and draws from all segments of society. The overarching strategy of this Plan is to increase the transparency of human capital processes (to the extent appropriate, in light of the obligation to protect certain test and examination materials, for example) throughout the Federal workplace as an approach to foster the inclusion that leads to the diversity of the workforce. The Plan provides a framework for the many initiatives that have been realized, the efforts that are currently underway, and the overarching strategy, offering a cohesive and comprehensive path forward. Together, Federal agencies will fully utilize policies, programs, and systems that support inclusive diversity through increasingly focused, innovative, and accelerated communication and learning strategies.


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GOVERNMENT BUSINESS

LexisNexis Risk Solutions Hires National Interoperability Leader Kelly Hoover Thompson to Lead New Government Health Team

LexisNexis Risk Solutions | March 10, 2022

LexisNexis Risk Solutions announced it has hired Kelly Hoover Thompson, a national healthcare executive, to lead the new Government Health Team. Thompson is ideal for the role, drawing on her federal and state government service and decades of healthcare leadership. The addition of Thompson, who has spent the past several years advancing interoperability across the nation and serving as an advisor on health information technology, bolsters the company's commitment to the nation's public health needs and advancing interoperability. Thompson will work to build out the Government Health Team at LexisNexis Risk Solutions where she will partner with government leaders across federal, state, and local governments. Thompson is ideal for the role, drawing on her federal and state government service and decades of healthcare leadership Thompson is well-suited to lead the Government Health team given her prior experience as a state regulator and agency head in multiple health and human services agencies in the Commonwealth of Pennsylvania, as well as her time as chief executive officer of the start-up Strategic Health Information Exchange Collaborative (SHIEC). Thompson adds to her experience as a healthcare advocate and legal counsel, serving in various legislative and healthcare association leadership roles. She has dedicated her career to improving healthcare for patients, families, and those who provide their care across the continuum. "I'm excited about the opportunity," said Thompson. "It gives me a new way to impact our healthcare industry and the much-needed work across our nation." LexisNexis Risk Solutions continues to invest in our government health business by attracting stellar talent, like Kelly Thompson, with deep subject matter expertise and industry-leading experience. We also continue to innovate with actionable, best-in-class data, linking, and analytics. Our strategic vision to provide the next generation of government health solutions drives us to provide innovative solutions that provide a precise and complete picture of people as they engage across disparate agencies and services. This interoperability will continue to promote transparency and efficiency for healthcare consumers. Kelly Thompson's policy expertise and depth on knowledge of interoperability and the government's role in data sharing will further allow us to meet the needs of the industry today and prepare for the emerging challenges of the future. The addition of Kelly to our government health team demonstrates our strong commitment to attracting top talent and leverage key relationships between the public and private sector to produce better healthcare outcomes for all Americans." Haywood Talcove, CEO of the government business at LexisNexis Risk Solutions Thompson serves as an international leader, advisor and speaker on interoperability and health policy. She serves on the Centers for Disease Control and Prevention (CDC) Board of Scientific Counselors, the National Physician Orders for Life Sustaining Treatment (POLST) Technical Committee, the University of Pittsburgh Medical Center (IUPMC) Patient Safety Committee, and volunteers at her local YWCA, school, and community. About LexisNexis Risk Solutions LexisNexis Risk Solutions harnesses the power of data and advanced analytics to provide insights that help businesses and governmental entities reduce risk and improve decisions to benefit people around the globe. We provide data and technology solutions for a wide range of industries including insurance, financial services, healthcare, and government. Headquartered in metro Atlanta, Georgia, we have offices throughout the world and are part of a global provider of information and analytics for professional and business customers.

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GOVERNMENT BUSINESS

NSW government showcases its Digital Identity program

NSW government | April 06, 2022

The NSW government has unveiled its Digital Identity program via a new website highlighting the vision its has to make government services and everyday tasks simpler, safer and more secure.  NSW Government chief information and digital officer Greg Wells said the NSW Government was investing in the power of ideas to improve lives and ultimately, the future, and believes the NSW Government’s Digital Identity program would play a big role in delivering a modern, digital government for the customers of NSW.  From retrieving benefits through the Digital Seniors Card to easily accessing digital licences through the Service NSW app, customers are already using digital identity credentials every day to prove their eligibility or to access a service.” Greg Wells, NSW Government chief information and digital officer “The NSW Government’s Digital Identity program will allow NSW customers to conduct a range of new transactions online, providing greater accessibility to government services and better support for customers with disabilities, and those in rural, regional or remote areas.  “We want to safely and securely leverage technology to deliver smarter, faster and easier services for the benefit of NSW customers.”   Mr Wells said privacy and security were of the utmost importance to the NSW Government. Oversharing of personal information and identity crime cost customers and the private sector more than $3.1 billion across Australia in 2018/19 as reported by ACIC.   Wells said the NSW Government is implementing rigorous assurances to make sure customer information is safe and secure. “The NSW Government’s Digital Identity program will provide customers with greater control of how and where their information is shared and enhanced privacy protection against identity fraud and theft associated with physical documents,” he said. “The customer has been at the heart of every decision and will always be in control of any information they choose to share. Customers will choose to opt-in to Digital Identity programs, and ongoing consent will be required, meaning they can opt out at any time. An in-person option will always be provided via Service NSW Centres.”  The NSW and Australian Governments are working closely together to explore the adoption of a national Digital Identity ecosystem, to ensure simple and seamless services for people accessing state-based services. This will deliver significant economic benefits for Australia and NSW and ensure residents get quick and easy access to the services they need.   The NSW Government has allocated $2.1 billion to invest in digital transformation projects through its Digital Restart Fund. The fund is administered by the Department of Customer Service. It targets smart, simple technology solutions which create efficiencies for customers and businesses across the state.

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GOVERNMENT BUSINESS

Israel's Ministry of Defense Selects Anjuna Security Software to Lockdown Sensitive Data in Public Clouds

Anjuna | February 17, 2022

Anjuna Security Inc., the Confidential Cloud company, today announced that Israel's Ministry of Defense (MOD) has entered into the public cloud for the first time with Anjuna's software, which offers the strongest data security available. With Anjuna Confidential Cloud software, the MOD can leverage Confidential Computing features available in cloud servers that eliminate exposure of data in use to insiders, malicious software and bad actors. Sensitive data and applications remain fully encrypted with Anjuna– without the need for any software modifications–and stay isolated and in full control of the MOD. The decision from the Israeli MOD represents a critical milestone for far greater adoption of the public cloud by organizations in regulated industries or those with highly sensitive data. To date, many companies and government organizations have held back from the public cloud because of security concerns and control issues. The stringent testing and subsequent selection by the MOD signals that with the widely available Confidential Computing technology already in cloud infrastructure and software from Anjuna, the public cloud is now secure enough for organizations with the strictest level of security and regulation. "With Anjuna Confidential Cloud software, we are able to leverage Confidential Computing to achieve public cloud scale, agility and economics and maximum data security immediately, without having to recode or refactor applications," said the Infrastructure Cloud Group Leader for the IMOD. "This will allow us to quickly move important workloads across public clouds without compromising the high level of security necessary to achieve our mission." Confidential Computing is the hardware-based capability that public cloud vendors, including Amazon AWS, Microsoft Azure and Google Cloud, have added to their servers to enable customers to secure data at runtime when it would otherwise be exposed. Protecting data and applications during execution closes a gap that effectively shuts out unauthorized personnel and creates a trusted environment within the public cloud that is under the control of the customer. Israel's MOD, which oversees most of the Israeli security forces and is responsible for the overall security of the Israeli nation, including the Israeli Defense Forces (IDF), assigned a red team to conduct a thorough evaluation of the Anjuna Confidential Cloud software, using compute-intensive AI workloads as the initial application. Test considerations included the ability to secure against rogue or accidental insiders, third parties, criminal hackers and nation-states. The solution also had to be commercially available now, run across multiple cloud platforms and make both migrating applications and administration simple. In addition to fully securing workloads in public clouds without modification, the Anjuna Confidential Cloud software is attractive to the MOD because it provides a single, uniform encryption platform that protects all three states of data: storage, transit and execution. With Anjuna, organizations do not need to rely on the many different encryption schemes for each application and system, which causes undue confusion and complexity. The Confidential Cloud software provides a consistent data perimeter that also eliminates the risk of exposing encryption keys during runtime. "Israel's Ministry of Defense is among the most advanced and stringent security organizations in the world, so it is a tremendous advantage for them to now be able to turn public clouds into fully trusted environments capable of securely processing sensitive data. With Anjuna, it is both feasible and practical to make the public cloud at least as secure as private infrastructure. We are proud to add the IMOD as a customer." Ayal Yogev, co-founder, and CEO of Anjuna Anjuna Confidential Cloud software makes the use of Confidential Computing transparent to applications and operations, enabling their use without modification. It supports all applications, regardless of size or computational task. With Confidential Computing, companies can secure highly sensitive data, such as state secrets, AI code, intelligence and security details, personally identifiable information (PII), financial information and intellectual property. About Anjuna Anjuna Security makes the public cloud secure for business. Software from Anjuna Security effortlessly enables enterprises to safely run even their most sensitive workloads in the public cloud. Unlike complex perimeter security solutions easily breached by insiders and malicious code, Anjuna leverages the strongest hardware-based secure computing technologies available to make the public cloud the safest computing resource available anywhere. Anjuna is based in Palo Alto, California.

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GOVERNMENT BUSINESS

Accela's Platform and Solutions Drive Continued Quarterly Business Momentum and Empower Agencies to Deliver Critical Services

Accela | May 11, 2022

Accela, the trusted provider of cloud solutions for government, announced a third quarter of growth in fiscal 2022 as state and local leaders partnered with the technology provider for digitized solutions and a unified platform to address the complex and diverse challenges governments are facing. From January through March, Accela added new customers to its roster, migrated customers to the cloud, appointed a new board member, and received multiple awards. It's an exciting moment for the dynamic govtech market, as government-as-a-platform is finally here. Governments are eager to use technology to improve how they deliver critical services, meet the 'consumer-like' expectations of agency staff and residents, and provide valuable insights that transform communities and strengthen economic development. Accela delivers both the flexible, robust platform and out-of-the-box government service-specific solutions to make these goals, and those to come, achievable." Gary Kovacs, CEO of Accela Nearly three-fourths of state CIOs said in a recent survey creating better online experiences for residents is the single biggest driver to expanding digital services. Government agencies can utilize a powerful platform to empower them to achieve this goal, while also creating new efficiencies and streamlining cross-departmental insights and processes. With unprecedented funding opportunities available for local communities, including American Rescue Plan funds, now is the time for governments to accelerate their digital transformation. Accela Continues Customer Growth, Completes New Go-Lives and Migrations This past quarter, the company saw double-digit growth in recurring revenue and unparalleled professional services revenue performance. In 2021, more than 84 percent of Accela's SaaS customers used more than one solution on the company's platform, maximizing insights and automating more processes for staff and residents. In partnership with Velosimo and OpenCities, Accela signed San Joaquin County, CA as an enterprise customer tapping into multiple Accela solutions including the Accela Civic Application for Building, Fire Prevention, Business Licensing, and Environmental Health. Additionally, the State of Tennessee Department of Transportation selected Accela for its permitting solution. Several communities selected Accela Environmental Health to further protect their residents, including Monterey County, CA; Tacoma-Pierce County, WA; and Kings County, CA. Atlantic County, NJ also authorized a project to quickly transition to Accela's cloud-based Civic Application for Environmental Health — migrating current and historical data, modernizing workflows, and publishing a public-facing web portal for operators to conveniently renew, apply, and manage their environmental health programs. Accela upgraded additional customers to the cloud, including the City of High Point Fire Department, NC; City of Hermosa Beach, CA; City of New Albany, OH; City of Memphis, TN Fire Department; City of Pittsburgh, CA; City of Hillsborough, OR; Polk County, FL; Solano County, CA; and City of Andover, KS. New customer go-lives this quarter included DuPage County, IL; Suffolk County, NY; Michigan CSCL; Oklahoma ABLE; State of Virginia Alcohol Beverage Control Authority; and completed the first project phase for Anne Arundel County, MD. Over the past two years, Accela completed dozens of customer upgrades to the company's multi-tenant cloud on Azure, and continues at a steady pace each month. Accela's net customer retention is among the industry's best at 110 percent, a testament to the caliber of its solutions and commitment to great government. "Government IT leaders and CIOs are at the forefront of laying the foundation for navigating the uncertainty of business today and leading their agencies into the future," said Dustin Haisler, CIO of Center of Digital Government. "To help them during these uncertain times, they need to leverage their partnership with a technology leader, like Accela, who can help them reimagine processes and service delivery to both empower residents and produce more efficient outcomes for agency staff." Accela Recognized for its Leadership in Reimagining Public-Private Partnerships, Strengthens Board In February, Accela won the inaugural National League of Cities (NLC) Capstone Challenge Series for a project designed to reimagine the City of Madison, WI's Report a Problem capability. NLC recognized Accela and Madison as a premier example of how public-private partnerships can transform communities. "This project allowed us to automate a process that staff had been doing manually, freeing up their time to focus on addressing resident concerns and proactive problem solving," said Madison Mayor Satya Rhodes-Conway. Beyond this NLC recognition, Accela was also selected by Government Technology magazine as a 2022 GovTech 100 company for the seventh year in a row, and Accela Vice President of Alliances and Channels Tony Aiello was named to CRN's 2022 Channel Chief list. In March, Accela added a new board member in March with the appointment of Kara Wilson to its board of directors. Spring Partner Summit Announced Accela announced its annual Spring Partner Summit, a complimentary event to be held in-person at the company's headquarters in San Ramon, CA on May 12. About Accela Accela provides a unified suite of cloud solutions trusted by governments across the globe to accelerate their digital transformation, deliver vital services, and build stronger communities. More than 275 million citizens worldwide benefit from Accela's government software solutions. The company offers agile, purpose-built solutions and the power of a platform that provides users with a consumer-like experience, shares data across departments, and ensures world-class security. With Accela, government agencies experience rapid and effective digital transformation. Accela's government software meets agencies wherever they are on their modernization journey, while also helping them prepare for whatever comes next. The company is a 2021 Microsoft US Partner Award winner for its innovative SaaS solutions to help governments respond to the COVID-19 pandemic and was named as one of the Largest East Bay Tech Employers by San Francisco Business Times. Accela is headquartered in San Ramon, California, with offices around the world.

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Spotlight

The 2016 Government-wide Inclusive Diversity Strategic Plan (the Plan) outlines the second phase of implementation of the President’s 2011 Executive Order 13583, Establishing a Coordinated Government-wide Initiative to Promote Diversity and Inclusion in the Federal Workforce (the Executive Order). This Plan takes the lessons learned since the 2011 Government-wide Diversity and Inclusion Strategic Plan was issued and provides Federal agencies a path for continuing to create and foster a Federal workforce that includes and engages Federal employees and draws from all segments of society. The overarching strategy of this Plan is to increase the transparency of human capital processes (to the extent appropriate, in light of the obligation to protect certain test and examination materials, for example) throughout the Federal workplace as an approach to foster the inclusion that leads to the diversity of the workforce. The Plan provides a framework for the many initiatives that have been realized, the efforts that are currently underway, and the overarching strategy, offering a cohesive and comprehensive path forward. Together, Federal agencies will fully utilize policies, programs, and systems that support inclusive diversity through increasingly focused, innovative, and accelerated communication and learning strategies.

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