AWS executive says no misuse of its face biometrics by police, talks foreign government sales

Amazon Web Services | February 20, 2020

Andy Jassy, Amazon Web Services CEO, would have no problem selling the company’s facial recognition software Rekognition to law enforcement and foreign governments, except to those banned from doing business with U.S. companies, he said in an interview with Frontline, PBS reports. The statement was made last September during the filming of ‘Amazon Empire: The Rise and Reign of Jeff Bezos,’ when filmmakers interviewed six Amazon executives and nine previous employees about the company’s business strategy, development and interest in partnering with law enforcement. When interviewer James Jacoby said, despite certain bans, U.S.-based companies have still entered partnerships with countries accused of violating human rights, Jassy reiterated that in case of “documented cases where customers of any sort are using the technology in a way that’s against the law or that we think is impinging people’s civil liberties, then we won’t allow them to use the platform.”

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GOVERNMENT BUSINESS

Intuit Responds to Complaint from U.S. Federal Trade Commission

Intuit | March 29, 2022

Intuit Inc., the global technology platform that makes TurboTax, QuickBooks, Mint, Credit Karma and Mailchimp, announced that it will vigorously challenge a complaint filed in the U.S. District Court in the Northern District of California by the U.S. Federal Trade Commission (FTC). In its filing, the FTC inaccurately alleges Intuit’s advertising practices directed consumers who were eligible for free tax filing software from TurboTax or the IRS Free File Program to the company’s paid tax preparation products. The facts say otherwise. The FTC’s arguments are simply not credible. Far from steering taxpayers away from free tax preparation offerings, our free advertising campaigns have led to more Americans filing their taxes for free than ever before and have been central to raising awareness of free tax prep. Over the past eight years, TurboTax products have helped nearly 100 million Americans file their taxes for free, and our most recent free advertising campaign has only accelerated the use of TurboTax free offerings, driving approximately 60% growth from 11 million free filers in 2018 before the campaign launched to more than 17 million free filers in 2021.” Kerry McLean, executive vice president and general counsel of Intuit In fact, Intuit has always supported consumers filing for free as a founding member of the IRS Free File program and in our other practices. The FTC’s complaint fails to acknowledge the reality that Intuit was, at all times, in compliance with the IRS requirements. “The fact that Intuit complied with the rules and regulations of one government agency, but is now being targeted by another, demonstrates a significant disconnect. With the FTC’s action, companies will be much less willing to enter into public-private partnerships with the government that benefit consumers,” said McLean. Intuit continually sought and continues to seek ways to increase the number of taxpayers that file using its free tax preparation products. Last tax season alone, Intuit delivered 17 million free tax filings, the most in the industry. Intuit helped the IRS Free File organization far exceed its stated goals of making free tax preparation available to 70% of filers. Today, free tax preparation is currently available to 100% of American taxpayers. That program, created and governed by the IRS, established marketing requirements for all participants. As a longtime advocate for tax simplification and taxpayer access to free tax preparation, the facts of the case do not support the FTC’s claims. “While it is disappointing that the FTC chose to file this lawsuit, we look forward to presenting the facts in court and are confident in the merits of our position,” said McLean. In its decision to file a claim against Intuit, the FTC commissioners were not unanimous. About Intuit Intuit is the global technology platform that helps consumers and small businesses overcome their most important financial challenges. Serving more than 100 million customers worldwide with TurboTax, QuickBooks, Mint, Credit Karma, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible. Please visit us for the latest information about Intuit, our products and services, and find us on social.

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GOVERNMENT BUSINESS

iQor Earns Government Safety Seal in Santa Rosa

iQor | April 07, 2022

The Philippines Department of Labor and Employment (DOLE) has recognized iQor Santa Rosa with the Government Safety Seal Certification for the BPO sector in the province of Laguna. This is the second such certification for iQor, which was the first BPO to receive this recognition in Region 4A (Calabarzon Region) when iQor Dasmarinas received the certification. Companies in the manufacturing, utilities, and business process outsourcing (BPO) industries are eligible for the certification based on compliance with government health and safety standards. This is the second iQor contact center the Philippines government has recognized with a Safety Seal Certification. It celebrates the importance we place on ensuring the health and safety of our employees. Our teams are committed to working together to create a safe and rewarding work environment that employees look forward to being a part of each day.” Gary Praznik, iQor President and CEO iQor, a managed services provider of customer engagement and technology-enabled BPO solutions, is committed to complying with all government health and safety standards to safeguard employees and to deliver consistent and reliable service to clients. With the power of technology and automation, iQor distributes the health checklist and monitors vaccination status to ensure only those who are vaccinated enter iQor facilities. “iQor has ongoing investments to create safe work environments,” said Fleurette Navarro, iQor senior vice president of global recruitment and Philippines human resources. “We collaborate throughout our organization to create excellent experiences for our employees. This certification recognizes the work we have done from the start of the pandemic to adhere to health and safety protocols to ensure the wellbeing of all employees.” The certification was presented to iQor by Attorney Nepomuceno A. Leaño, II, OIC assistant regional director DOLE IV-A; and Deah Celeste Tercias, senior labor employment officer, DOLE Laguna. iQor has 16 contact centers in the Philippines archipelago in Cavite, Davao, Iloilo, Laguna, Negros Occidental, Pampanga, and Quezon City. About iQor iQor is a managed services provider of customer engagement and technology-enabled business process outsourcing (BPO) solutions comprised of 35,000 amazing employees spanning 10 countries. We are passionate about delivering an outstanding omnichannel customer experience for brands across the globe. Harnessing intelligent CX technology that can scale teams anywhere, our BPO solutions create happy employees and delighted customers. Our irresistible culture results in a smile with each interaction to create optimal customer experiences. We enable diverse teams to scale our BPO digital solutions from local to global to create the CX experience brands demand to win and keep customers.

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GOVERNMENT BUSINESS

Intermap Wins Prime Contract from the U.S. Air Force

Intermap Technologies | December 20, 2021

Intermap Technologies , a global leader in geospatial content development and intelligence solutions, today announced a new prime contract with the U.S. Air Force to support the Air Force Research Laboratory (AFRL) in its development of navigation solutions for GPS-denied environments. This is Intermap's eighth government contract of 2021. Military operations require precise positioning, navigation and timing (PNT). The U.S. Department of Defense (DOD) is exploring different approaches for absolute positioning and navigation in challenging environments to enable their multidomain operations. For most platforms, GPS is the sole source of PNT. Disruptions or corruptions in GPS signals can affect timely decision making, mission security, weapons systems, operations, and critical infrastructure. AFRL leads the discovery, development and integration of affordable warfighting technologies for air, space and cyberspace forces. Intermap is a pioneer and leads the industry in collecting, building, and utilizing global-scale and highly precise unstructured raw data, sourced from across the electromagnetic spectrum and extended to gridded or meshed 3D elevation models (DEMs). AFRL will leverage this unique capability and extensive archive, the world's largest, to advance its next generation of PNT systems. Under this prime contract, Intermap will provide relevant data, operational experience, applied technology, low-latency collection and processing capabilities, engineering and scientific support. "When operating in GPS-denied environments, Intermap leverages unique commercial capabilities and experience that can help the Air Force achieve desired effects where alternative navigation methods are required," said Patrick A. Blott, Intermap Chairman and CEO. "Under this new prime contract, Intermap will work with AFRL to help them advance the next generation of navigation systems supporting multidomain operations, long-range precision fires, force protection and maneuver." About Intermap Technologies Founded in 1997 and headquartered in Denver, Colorado, Intermap is a global leader in geospatial intelligence solutions. The Company's proprietary 3D NEXTMap® elevation datasets and value-added geospatial collection, processing, analytics, fusion and orthorectification software and solutions are utilized across a range of industries that rely on accurate, high-resolution elevation data. Intermap helps governments build authoritative geospatial datasets and provides solutions for base mapping, transportation, environmental monitoring, topographic mapping, disaster mitigation, smart city integration, public safety and defense.

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EMERGING TECHNOLOGY

NAVER CLOVA to Present AI Strategy for Business Leaders at NVIDIA GTC 2022

NAVER CLOVA | March 21, 2022

NAVER CLOVA, NAVER's artificial intelligence (AI) division, announced that it is presenting at NVIDIA GTC, which runs from March 21-24, 2022. Hosted by NVIDIA, this annual global AI developer conference will include more than 900 sessions delivered by 1,400 presenters, including industry leaders in AI, high-performance computing and computer graphics. Under the theme 'AI Strategy for Business Leaders,' Chung Suk-geun, head of NAVER CLOVA, will talk about enabling AI transformation with hyperscale AI, and Park Woo-myoung, Conversational AI team leader of NAVER CLOVA, will share insights and cases from experts who performed successful AI applications through world-class infrastructure. In May 2021, NAVER CLOVA introduced HyperCLOVA, the first hyperscale AI language model in Korea. Based on its leading research and development (R&D) capabilities and global network of AI experts, as well as robust data from NAVER services, NAVER began operating an NVIDIA DGX SuperPOD supercomputer with a capacity of 700 petaflops (PF) in October 2020 to accelerate development of its hyperscale AI. NAVER is the first among private companies in the country to implement such infrastructure. NAVER's implementation of AI applications to its real-world services and products globally is unmatched. Hyperscale AI is now being applied across NAVER services, including search and shopping, which are widely used by Koreans. NAVER CLOVA's AI technology is also used by many third parties that are incorporating AI capabilities in their products and services. National government agencies and local administrations are using NAVER's AI-powered conversation agent call services to help monitor COVID-19 patients throughout the prolonged pandemic and to communicate with senior citizens as part of social welfare services. Through constant R&D with the world's leading AI experts, NAVER CLOVA will continue advancing its AI technology to become an AI-transformation enabler for everyone from small businesses and creators to third-party developers, with the aim of providing easy-to-use 'AI to empower everyone.' At GTC, NAVER CLOVA will introduce various case studies of AI use which have shown promising results in solving problems as the technology advances. NAVER CLOVA will also introduce a new AI development methodology used in developing HyperCLOVA as a solution to replace existing AI models that tend to rely on the modeler's capabilities and lengthy development periods. NAVER CLOVA's sessions at GTC will include: Enabling AI Transformation with Hyperscale AI: Chung Suk-geun, head of NAVER CLOVA, will discuss cases of solving business problems across various industries, such as customer service, commerce and public service/healthcare, by building common intelligence based on hyperscale AI. The session also includes key factors for businesses to consider when adopting hyperscale AI. The 50-minute session will start at 10 a.m. KST (GMT +9) on March 24. Achieving AI success with world-class AI infrastructure:Insights from AI High performers: Park Woo-myoung, Conversational AI team leader at NAVER CLOVA, will be among a panel of AI implementers who've deployed AI at scale by using NVIDIA DGX systems, sharing what they are doing to achieve maximum bottom-line impact with AI. The implementers will share their learnings and best practices for businesses to uncover insights faster and ensure higher returns on investment in AI projects. The 50-minute session will start at 6 a.m. KST (GMT +9) on March 23. About NAVER Founded in 1999, NAVER is Korea's largest Internet company with hundreds of millions of users worldwide. As a global technology company, it operates the No.1 search engine in Korea, NAVER, as well as other online services, such as LINE mobile messenger, Webtoon and Webnovel publishing, SNOW video camera app and ZEPETO metaverse platform. NAVER recorded sales of KRW 6.8 trillion (USD 5.6 billion) in 2021 and is pursuing changes and innovations in technology platforms through continuous research and development of future technologies, such as artificial intelligence, robotics and mobility.

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US Federal Contractor Registration Review: US Federal Contractor Registration interviews Andrew Greatrex of Greatrex Global Learning. Andrew discusses his experience with US Federal Contractor Registration customer service, the simplified acquisition program, sam registration and winning government contracts.

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