Emerging Technology,Infrastructure

CSG Government Solutions Selected by the Texas Office of the Attorney General to Provide IV&V Services for Child Support System Modernization Project

CSG Government Solutions | December 16, 2022 | Read time : 02:00 min

CSG Government Solutions News
CSG Government Solutions, a national leader in government program modernization, today announced that it has been selected by the Texas Office of the Attorney General to provide Independent Verification and Validation (IV&V) services for its Child Support System Modernization Project.

CSG is providing IV&V services for the modernization of the Texas Child Support Enforcement System and its peripheral applications. Our team reviews and reports on all technical and managerial aspects of the project, provides objective analysis identifying potential project risks and opportunities, and develops actionable recommendations to support project success. Our team also assesses system adherence to contractually-defined industry standards, including those required by the Office of Child Support Enforcement.

“CSG will leverage our experience as national leaders in child support system modernization to help assure Texas achieves its modernization goals, Our team applies our forward-looking IV&V methodology and program expertise to support the implementation of a system that will serve Texas’ children and families well into the future.”

-Tim Lenning, Director of CSG’s Child Support practice.

About CSG Government Solutions
CSG Government Solutions is a leading government operations consulting firm helping states modernize critical program enterprises. We help governments leverage innovative technology and processes to meet the challenges of administering complex programs. Founded in 1997, CSG clients include 47 state and territory governments, the U.S. Department of Health and Human Services, the U.S. Department of Labor, and large municipal governments. For more information, visit http://www.csgdelivers.com and connect with us on LinkedIn and Twitter.

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Emerging Technology

Bloomberg Government Unveils Enhanced State Monitoring and Analysis

PR Newswire | August 10, 2023

Bloomberg Government announced today the release of several enhancements geared toward improving how its subscribers monitor and analyze state policy changes. These enhancements allow state-focused policy professionals to easily track and visualize legislation across multiple jurisdictions in all 50 states and the District of Columbia. These new features will be showcased at the National Conference of State Legislatures (NCSL) Legislative Summit, taking place in Indianapolis, Indiana from August 14 to 16. The latest enhancements to the Bloomberg Government include: Bill Tracking, which enables users to monitor change and follow activities related to legislation across all 50 states andWashington, D.C. Heatmaps, which visualize legislation being considered across the country to identify opportunities and threats to policy initiatives. Session Timeline,which delivers up-to-date legislative and committee calendars for all 50 states, making it easier to keep track of which chambers are in and out of session. "Bloomberg Government's enhancements make searching state legislation very intuitive," said Research Specialist Meredith Heaps of Nelson Mullin. "Simple tabs and dedicated search boxes make it easy to find targeted information. I also love the legislative timeline at the top of each bill - the visual data representation makes it easy to determine key stages and status." "State-focused policy professionals turn to Bloomberg Government to easily track and visualize issues across multiple jurisdictions so they can quickly engage the appropriate legislators on the key issues that matter to them," said Arielle Elliott, president of Bloomberg Government. "We're committed to continually enhancing our platform to provide our clients the most timely and actionable data and content to help make sense of - and react to - legislative developments. For more information or to request a demo of Bloomberg Government, please visithttps://aboutbgov.com/9N3. About Bloomberg Government Bloomberg Government is a premium, subscription-based service that provides comprehensive information and analytics for professionals who interact with – or are affected by – the government. Delivering news, analytics, and data-driven decision tools, Bloomberg Government's digital workspace gives an intelligent edge to government affairs and contracting professionals. For more information or a demo, visit Bloomberg Government.

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Emerging Technology

Umbra Selected by AFWERX for SBIR Phase II Contract

PR Newswire | August 24, 2023

Umbra, a leader in advanced space radar technology, announced it has been selected by AFWERX for a SBIR Phase II contract in the amount of $1.25 million focused on Space-Based Moving Target Indication (MTI) to address the most pressing challenges in the Department of the Air Force (DAF). Umbra will leverage its market leading wide-bandwidth, affordable space systems, uniquely operating in paired flight, to develop and demonstrate Maritime and Ground MTI (MMTI and GMTI) capabilities. The Air Force Research Laboratory (AFRL) and AFWERX have partnered to streamline the Small Business Innovation Research (SBIR) and Small Business Technology Transfer (STTR) process by accelerating the small business experience through faster proposal to award timelines, changing the pool of potential applicants by expanding opportunities to small business and eliminating bureaucratic overhead by continually implementing process improvement changes in contract execution. The DAF began offering the Open Topic SBIR/STTR program in 2018 which expanded the range of innovations the DAF funded and as of August 9, 2023, Umbra accelerated its journey to create and provide innovative capabilities that will strengthen the national defense of the United States of America. "With the end of the JSTARS program, Umbra understands the national imperative to develop a multi-domain replacement capability with a strong space-based element," said Jason Mallare, Vice President of Government Programs and Strategy. "Commercial space systems which can be developed and rapidly deployed offer a differentiated and robust method to contribute to this critical mission need. Umbra is committed to partnering with AFWERX, the broader DAF, as well as other DoD and IC stakeholders. We intend to bring the best Umbra has to offer, including affordable spacecraft and ground infrastructure, and market leading SAR technology." The views expressed are those of the author and do not necessarily reflect the official policy or position of the Department of the Air Force, the Department of Defense, or the U.S. government. About Umbra Umbra is a technology company that offers intelligence data as a service to commercial and government customers. Our cutting-edge products help customers solve complex business and security challenges. Umbra is a U.S.-owned and operated company headquartered in Santa Barbara, California, and has a presence in Austin, Texas, and Washington, D.C. For more information, visit https://umbra.space. About Air Force Research Laboratory (AFRL) Sole organization leading the planning and execution of U.S. Air Force & U.S. Space Force science & technology programs. Orchestrates a world-wide government, industry & academia coalition in the discovery, development & delivery of a wide range of revolutionary technology. Provides leading-edge warfighting capabilities keeping air, space and cyberspace forces the world's best. Employs 10,800 military, civilian and contractor personnel at 17 research sites executing an annual $4B budget. For more information, visit: www.afresearchlab.com. About AFWERX The innovation arm of the DAF and a directorate within the Air Force Research Laboratory brings cutting edge American ingenuity from small businesses and start-ups to address the most pressing challenges of the DAF. Employs approximately 325 military, civilian and contractor personnel at six hubs and sites executing an annual $1.4B budget. Since 2019, has executed 4,671 contracts worth more than $2B to strengthen the U.S. defense industrial base and drive faster technology transition to operational capability. For more information, visit: www.afwerx.com.

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Emerging Technology

Talkdesk CX Cloud™ Achieves FedRAMP® In Process Designation

Businesswire | August 09, 2023

Talkdesk®, Inc., a global cloud contact center leader for enterprises of all sizes, today announced that Talkdesk CX Cloud™, its AI-powered cloud contact center platform, has achieved Federal Risk and Authorization Management Program (FedRAMP) In Process designation and is listed in the FedRAMP marketplace. FedRAMP® is a U.S. federal government-wide compliance program that promotes the adoption of secure cloud products and services across U.S. federal agencies by providing a standardized approach to security assessment and authorization. The FedRAMP In Process designation is given to companies that are actively working toward a FedRAMP Authorization and mandates that the company meets specific stringent security requirements. With the FedRAMP In Process designation, Talkdesk has the ability to enable modern customer service and to meet the highest security standards for information confidentiality, integrity, and availability. “We’re proud to announce that Talkdesk has achieved the prestigious FedRAMP In Process designation for our AI-powered cloud contact center platform. This recognition not only reaffirms our unwavering commitment to security and compliance but also showcases our dedication to providing government agencies with the most trusted, flexible, and innovative solution," said Charanya “CK” Kannan, Chief Product & Engineering Officer at Talkdesk. “As Talkdesk works toward FedRAMP Authorization, we are honored to empower our valued customers on their journey to modernizing government services and delivering exceptional citizen experiences.” With a comprehensive suite of applications for omnichannel engagement, CX analytics, workforce management, and contact center operations, Talkdesk CX Cloud enables federal, state, and local governments to deliver modern customer service and increase efficiency. The security-compliant, flexible and open platform helps government institutions gain agility and get faster time to value. A single, unified interface preserves customer context and empowers governments to improve service while increasing efficiencies and employee productivity, and reducing costs. According to recent industry research, 94% of organizations are moderately to extremely concerned about cloud security, with perceived threats ranging from insecure interfaces to unauthorized access and more. Because FedRAMP is known as one of the most rigorous cloud service provider certifications in the world, many companies in regulated industries are increasingly seeking FedRAMP authorized customer service solutions. In addition to its public sector commitment, Talkdesk remains deeply invested in supporting companies across industries as they accelerate digital transformation that improves how they engage with customers securely. About Talkdesk Talkdesk® is a global cloud contact center leader for enterprises of all sizes. Talkdesk CX Cloud and Industry Experience Clouds help enterprises deliver modern customer service their way. Our trusted, flexible, and innovative contact center platform leverages AI and automation to drive exceptional outcomes for their customers and improve the bottom line. Serving enterprise customers in over 100 countries, we partner with our customers to deliver continuous innovation and breakthrough results. Our unwavering commitment to doing what we say we will do and our investment in the highest levels of security and reliability for our products make us second to none in the industry. Improve customer experiences, increase efficiency, and grow revenue with Talkdesk, a cloud contact center platform built for your industry.

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Emerging Technology, Infrastructure

nZero Joins Green Proving Ground Program as U.S. General Services Administration Integrates Carbon Tracking Software for the First Time

PR Newswire | July 13, 2023

Carbon management and accounting platform nZero will be tracking real-time 24/7 carbon-free electricity under the U.S. General Services Administration's (GSA) Green Proving Ground (GPG) program as part of the Federal Government's quest to decarbonize federal buildings. The government agency recently announced that, in collaboration with the U.S. Department of Energy, it will invest $30 million from the Inflation Reduction Act to increase the sustainability of federal buildings by testing novel technologies through the GPG program. This marks the first year GSA is integrating carbon tracking software. nZero will be supporting the Biden-Harris Administration's larger initiative to advance clean energy tech offerings and establish net-zero federal buildings. "GSA serves as a standard for federal building development across the country, and our carbon management and emissions tracking will complement the agency's ongoing work toward achieving net-zero federal buildings," said Josh Griffin, Chief Policy Officer and Co-Founder at nZero. "The opportunity to work with GSA and the GPG program as one of the first carbon accounting software to be evaluated under this program is an honor. We look forward to working toward a common goal of decarbonizing the built world through more transparent and accurate greenhouse gas accounting." The GPG program works to advance GSA's goals of achieving net-zero emissions in federal buildings and creating clean energy jobs by evaluating American-made, emerging and sustainable technologies to help increase the deployment of federal electric vehicle supply equipment, protect air quality, reduce climate pollution, and enhance building performance. The GPG program leverages GSA's real estate portfolio to assess innovative building technologies in real-world settings. "nZero is playing an important role in the Green Proving Ground program, as the Federal Government drives further innovation and clean energy initiatives across the country," said Robin Carnahan, Administrator of GSA. "In furtherance of the Federal Government's mandate to track these emissions, nZero's participation in the program will help GSA evaluate accurate and efficient carbon accounting as we push toward our ongoing goal of net-zero federal buildings." With the additional funds from the Inflation Reduction Act, GSA is able to increase its evaluation and investment in technologies that will benefit its real estate portfolio. nZero's role as a selected technology pertains to greenhouse gas accounting, one of the GPG program's seven technology areas of focus. The seven areas include: Greenhouse Gas Accounting, Electric Vehicle Supply Equipment, Germicidal Ultraviolet, Grid-Interactive Efficient Buildings, High-Performance, Onsite Renewables, and Window Retrofit. About nZero nZero is a real-time carbon accounting and management platform that collects, analyzes and produces emissions and insights data to help NGOs, government agencies and organizations accelerate their journey to net zero. nZero utilizes a proprietary carbon data model to capture and automate all emission points from an organizations' operational footprint at the highest granularity possible and provides 24/7 analysis of scope 1, 2 and 3 emissions. Unlike other offerings that rely on third-party data and opaque averages, nZero's accurate, first-party, contextual data helps clients understand changes hour-by-hour, access metrics to reach climate goals and reduce operational and capital costs. nZero's data is audit-ready and compliant with all reporting criteria, mitigating risk and ensuring that organizations are prepared for new rules, regulations, and financial reporting demands. nZero recognition includes the 2022 "Leader in Sustainability" Award from the Economic Development Authority of Western Nevada (EDAWN), the 2022 Sustainability Product of the Year Award from Business Intelligence Group, a TIME Magazine Best Inventions of 2022 recipient, as well as an honorable mention on Fast Company's 2022 World Changing Ideas List. About GSA GSA provides centralized procurement and shared services for the Federal Government, managing a nationwide real estate portfolio of nearly 370 million rentable square feet, overseeing approximately $75 billion in annual contracts, and delivering technology services that serve millions of people across dozens of federal agencies. GSA's mission is to deliver the best customer experience and value in real estate, acquisition, and technology services to the government and the American people.

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