In Win for Amazon, Judge Freezes Work on Pentagon Contract

Amazon | February 14, 2020

A federal judge on Thursday ordered a temporary halt of Microsoft's work on a $10 billion military cloud contract, a win for Amazon, which sued the U.S. government last year for awarding the contract to its rival. Amazon's lawsuit, filed in November, alleged that President Donald Trump's bias against the company hurt its chances to win the project. Amazon and Microsoft were finalists for the lucrative contract, for which Amazon was considered an early front-runner. The project, known as Joint Enterprise Defense Infrastructure, or JEDI, will store and process vast amounts of classified data. It's intended to improve the Pentagon's communications with soldiers on the battlefield and would use artificial intelligence to speed up its war planning and fighting capabilities.

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Mandatory spending by the federal government totaled $2.5 trillion in 2017, of which $1.6 trillion was for Social Security and Medicare.


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EMERGING TECHNOLOGY,CYBERSECURITY

German Firms Tighten Cybersecurity Against New Threats

ISG | September 12, 2022

Overlapping crises and technology trends have heightened cybersecurity concerns in Germany, leading enterprises to increase their investments in security products and services, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm. The 2022 ISG Provider Lens™ Cybersecurity — Solutions and Services report for Germany finds that cyber threats caused by the war in Ukraine, along with disruptions from the COVID-19 pandemic and increasing digitization of enterprises, have expanded attack surfaces and resulted in more cybersecurity breaches in Germany. As companies bring more data, communications and processes into the digital realm, cybersecurity is becoming a higher priority. “Holistic enterprise security is more than just a current trend, it’s vital to the successful operation of a business, German senior executives understand that cyberattacks can seriously threaten a company’s reputation and finances, so they are paying even greater attention to secure collaboration with third parties, secure core business processes and secure connected and digital products.” -Roger Albrecht, co-lead, ISG Cybersecurity. German companies and government agencies are defending themselves against increasingly sophisticated cyberattacks amid a shortage of IT professionals, especially in cybersecurity, the report says. As risks increase in Germany for both large and midsize enterprises, there is a growing need for guidance. Many organizations are engaging with strategic, technical and managed security service providers for help implementing and constantly honing their defenses. Also, because many attackers breach organizations through social engineering methods such as phishing, companies also turn to providers for consulting and employee training to prevent human errors. Because of strict data protection regulations, most German enterprises rely on providers with security operations centers in Germany. Remote and hybrid work, which emerged suddenly during the pandemic and is expected to become permanent, has made IT systems more vulnerable to attack as employees connect to enterprises from different locations and through their own devices. To manage this risk, German enterprises are investing in advanced identity and access management (IAM) capabilities, especially cloud-managed systems that can function across multiple cloud installations. “German companies need to manage more users, devices and digital services than ever, In many cases, service providers are taking on these roles.” -Jan Erik Aase, partner and global leader, ISG Provider Lens Research. The report explores a wide range of cybersecurity trends in Germany, including increasing use of zero-trust approaches, the growth of the midsize market and the evolution of endpoint protection from traditional antivirus solutions to AI-based behavioral analysis. The 2022 ISG Provider Lens™ Cybersecurity — Solutions and Services report for Germany evaluates the capabilities of 97 providers across six quadrants: Identity and Access Management (IAM), Data Leakage/Loss Prevention (DLP) and Data Security, Advanced Endpoint Threat Detection and Response (Advanced ETPDR), Technical Security Services (TSS), Strategic Security Services (SSS) and Managed Security Services. The report names IBM as a Leader in five quadrants and Atos as a Leader in four quadrants. It names Accenture, Axians, Capgemini, Deutsche Telekom and Microsoft as Leaders in three quadrants each. Bechtle, Broadcom, CANCOM, Computacenter, Controlware and Trend Micro are named as Leaders in two quadrants each. CrowdStrike, Deloitte, DriveLock, DXC Technology, Forcepoint, GBS, HCL, HelpSystems, Infosys, KPMG, Matrix42, Okta, Orange Cyberdefense, Ping Identity, PwC, RSA, SentinelOne, Sophos, TCS, Trellix, VMware Carbon Black and Wipro are named as Leaders in one quadrant each. About ISG Provider Lens™ Research: The ISG Provider Lens™ Quadrant research series is the only service provider evaluation of its kind to combine empirical, data-driven research and market analysis with the real-world experience and observations of ISG's global advisory team. Enterprises will find a wealth of detailed data and market analysis to help guide their selection of appropriate sourcing partners, while ISG advisors use the reports to validate their own market knowledge and make recommendations to ISG's enterprise clients. The research currently covers providers offering their services globally, across Europe, as well as in the U.S., Canada, Brazil, the U.K., France, Benelux, Germany, Switzerland, the Nordics, Australia and Singapore/Malaysia, with additional markets to be added in the future. About ISG: ISG (Information Services Group) (Nasdaq: III) is a leading global technology research and advisory firm. A trusted business partner to more than 800 clients, including more than 75 of the world’s top 100 enterprises, ISG is committed to helping corporations, public sector organizations, and service and technology providers achieve operational excellence and faster growth. The firm specializes in digital transformation services, including automation, cloud and data analytics; sourcing advisory; managed governance and risk services; network carrier services; strategy and operations design; change management; market intelligence and technology research and analysis. Founded in 2006, and based in Stamford, Conn., ISG employs more than 1,300 digital-ready professionals operating in more than 20 countries—a global team known for its innovative thinking, market influence, deep industry and technology expertise, and world-class research and analytical capabilities based on the industry’s most comprehensive marketplace data.

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EMERGING TECHNOLOGY,CYBERSECURITY

U.S. Government Agencies’ IT Networks May Be Unprepared for Return to Office

Riverbed | August 24, 2022

More than half the federal government IT employees responding to a recent survey say they are worried their IT systems will struggle to deliver good user experiences as more agency employees return to working in offices instead of remotely, according to a new survey released today by Riverbed® and Swish. Among survey respondents who are concerned with end-user experience in a hybrid work environment, 52% of those are concerned that their legacy IT architectures and on-premises network infrastructure will struggle with the increased usage of collaboration tools such as Teams and Zoom as workers return to the office, and 44% are concerned that the end user experience on-site won’t be as good as at home. These concerns arise as the concept of “government from anywhere,” whether in an on-site or hybrid capacity, is becoming widely accepted. Of those surveyed, 47% expect hybrid work environments (teleworking 2-4 days a week) to continue for the long-term, while only 30% expect that a majority of employees will return to the office fulltime in the next six months. The survey of IT employees across the U.S. federal government, from both civilian and defense agencies, was conducted by research firm Market Connections. Survey respondents also reported that they rely on reactive, manual methods to quantify problems with user, infrastructure, and application experiences. While 100 percent of respondents agree that it is at least somewhat important to measure end user experience and productivity capability, 87% claim their agency is still reactively responding to help desk tickets and 51% rely upon user phone calls as a primary means of quantifying issues. “These survey findings point to the importance of utilizing proactive monitoring tools that provide complete network visibility to improve the user experience and network performance across an agency’s entire IT environment, As agencies balance their various work environments and collaboration tools, they should seek to implement an observability platform that multiple teams can use to proactively identify and contextually analyze user issues and leverage automation to solve them quickly.” -Craig McCullough, Senior Vice President of Public Sector for Riverbed. According to the survey, most agencies surveyed (59%) aren’t effectively measuring the impact of change in their IT environment, and are not examining business transaction productivity in terms of labor cost, latency impact, or rate of success. Issues of user experience and productivity and IT network performance can be successfully addressed by utilizing a single-platform, proactive, monitoring tool that provides end-to-end network visibility. With full visibility, IT and agency leaders can quickly identify, mitigate and resolve issues across a variety of endpoints through one integrated system. “This is significant because without a single performance platform, agencies don’t have consolidated incident-centric end-to-end context, root cause analysis, or automated response, Unified observability should be at the forefront of agency thinking and we and our partners, like Riverbed, are working to support this mentality shift which will ultimately benefit the government for years to come.” -Monty Deel, Chief Executive Officer for Swish. About Swish: Swish is a provider of technology solutions and engineering services to the U.S. Federal Government with a focus on high-quality outcomes for customers. Experienced and certified engineers research and evaluate the most innovative technologies on the market and then develop full life cycle solution offerings to ensure that customers realize maximum operational value. Since 2006, Swish has delivered high-performance solutions and services to the Federal Government market ensuring that customer’s digital service capabilities, performance and security exceed expectations and requirements. Swish is a Service-Disabled, Veteran-Owned and HUBZone certified Small Business. About Riverbed: Riverbed is the only company with the collective richness of telemetry from network to app to end user, that illuminates and then accelerates every interaction, so organizations can deliver a seamless digital experience and drive enterprise performance. Riverbed offers two industry-leading portfolios: Alluvio by Riverbed, a differentiated Unified Observability portfolio that unifies data, insights, and actions across IT, so customers can deliver seamless, secure digital experiences; and Riverbed Acceleration, providing fast, agile, secure acceleration of any app, over any network, to users anywhere. Together with our thousands of partners, and market-leading customers globally – including 95% of the FORTUNE 100 –, we empower every click, every digital experience.

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EMERGING TECHNOLOGY

CGI Federal readies customers for G-Invoicing federal mandate with new versions of its Momentum® ERP solution

CGI Federal | September 01, 2022

As federal agencies modernize their systems to process intragovernmental Buy/Sell transactions, CGI Federal has upgraded nearly 20 federal government clients in the past year to the latest versions of its ERP solution Momentum®, providing customers the functionality needed to comply with the latest federal mandates. This upgrade allows federal agencies to fully interact with the new U.S. Treasury Government-Invoicing (G-Invoicing) platform with full serviceability for their mission-critical operations, including creating and storing interagency agreements, creating orders, tracking performance and transferring funds. CGI Federal has worked closely with the U.S. Treasury Department since 2019 in the creation of the latest requirements and included this G-Invoicing functionality, along with operational updates to its Momentum customers across all supported releases. Momentum customers benefit from full automation of all G-Invoicing processes, including general terms and conditions integration, pull only and push/pull order integration models and full support of the related billing, collecting, payment, adjustment and accrual processes. The latest release also enhances the supporting Momentum functionality for reimbursable agreement management, including G-Invoicing components. "Implementing mandatory G-Invoicing processes creates a daunting challenge for many federal agencies, As we move forward in supporting our clients with G-Invoicing implementations to keep up with the October 1 federally-mandated deadline, we continue to enhance Momentum's functionality to best support evolving business processes. CGI Federal's Momentum product team proactively monitors Treasury post-mandate enhancements so that our built-for-government ERP solution continues to keep pace with future Treasury changes." -John B. Owens II, Senior Vice-President and Enterprise Solutions Group lead at CGI Federal. About CGI Federal: CGI Federal Inc., a wholly-owned U.S. operating subsidiary of CGI Inc., is dedicated to partnering with federal agencies to provide solutions for defense, civilian, healthcare and intelligence missions. Founded in 1976, CGI is among the largest IT and business consulting services firms in the world. With 88,500 consultants and other professionals across the globe, CGI delivers an end-to-end portfolio of capabilities, from strategic IT and business consulting to systems integration, managed IT and business process services and intellectual property solutions. CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results. With Fiscal 2021 reported revenue of C$12.13 billion, CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB).

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EMERGING TECHNOLOGY,GOVERNMENT BUSINESS

iOffice + SpaceIQ Pursues FedRAMP Authorization for Workplace and Asset Management Technology

iOffice + SpaceIQ | August 17, 2022

iOffice + SpaceIQ, the global workplace technology company, today announced its intent to seek authorization from the U.S. Federal Risk and Authorization Management Program (FedRAMP) for its Integrated Workplace Management System Archibus. FedRAMP facilitates adoption of secure technologies across U.S. government agencies by standardizing assessment, authorization, and continuous monitoring of cloud-based products and services. The federal government owns and leases 130,000 properties — approximately 885 million square feet and $21B in annual operational expenditures — representing the largest real estate portfolio in the United States. With nearly 7% of government-owned properties underutilized or unused, iOffice + SpaceIQ's solutions address the critical need for space optimization, cost reduction, and enhanced decision-making capabilities for federal facilities. "There's been a major push to modernize operations and ramp up digital transformation efforts within the federal government, FedRAMP authorization will accelerate our ability to supply much-needed solutions to highly regulated government agencies and continue serving our existing federal customers." -Chief Dan DeRosa, Product Officer, iOffice + SpaceIQ. iOffice + SpaceIQ is already authorized to operate on secure high-side networks for several government agencies. The company has a robust federal distribution, reseller, and service provider network, meeting demand for centralized management of facility operations, maintenance, and occupancy while ensuring data security. iOffice + SpaceIQ's infrastructure is purpose-built to increase customers' resiliency against existing and future cybersecurity challenges. The business meets the highest standards for service and accessibility, including compliance with SOC 2 and a Voluntary Product Accessibility Template for Archibus. About iOffice + SpaceIQ: iOffice + SpaceIQ empowers how tomorrow will work, helping employees and companies adapt and thrive to produce better outcomes for the world. Our smart workplace technology enables over 10,000 organizations in 85 countries to improve business performance through intuitive, people-first space planning and operations. More than 2M end users rely on iOffice + SpaceIQ platforms to optimize more than 2B square feet of space valued at more than $64B, maintain mission-critical assets, and enhance how people interact with the workplace.

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