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MetTel to Provide Digital Transformation Services to Government Clients with SAIC

MetTel | November 30, 2021

Government
MetTel, a leader in digital transformation and IT communications, announced today that it is working closely with global IT integrator SAIC to help government clients digitally transform their communications and IT infrastructure.

MetTel provides a fully managed service for advanced network and voice capabilities that improve operational efficiency, as well as the cost advantages created by MetTel's super network which connects services from all major telecom and cable companies.

MetTel is currently assisting with a complete transformation of one government agency's voice and data network by converting numerous legacy technologies into an SD-WAN and IP voice architecture.  This solution will provide the agency with cost savings while improving performance and increasing security.  MetTel will utilize the most cost-effective access solution for all government sites, including LTE/4G/5G and satellite, if needed.

From government organizations that have ambitious modernization plans to those who are just getting started, MetTel can provide roadmap guidance as well as near-term execution of their objectives.

For the second consecutive year, MetTel's award-winning portfolio has been recognized as Leader in the 2021 Gartner Magic Quadrant for Managed Network Services (MNS), which includes SD-WAN, MPLS, TDM and other network technologies. In addition, MetTel's fully managed Mobility-as-a-Service offering has also received recognition from Gartner and is a top-performing partner to AT&T, Verizon, Apple and Samsung.

"We have already proven the value of our partnership with a major federal agency and have identified further opportunities for government transformation."

MetTel Federal SVP and General Manager, Rob Dapkiewicz

MetTel has a growing Federal practice. Since 2020, MetTel has received contract awards from over one dozen federal agencies totaling over $2 billion in total contract value after all options.  Over the last 18 months, MetTel has announced IT Communications projects with numerous city and federal agencies, including the Social Security Administration, Department of Homeland Security, General Services Administration, United States Department of State, and the Veteran's Administration.

About MetTel
MetTel is a leader in communications and digital transformation (DX) solutions for enterprise customers. By converging all communications over a proprietary network, MetTel gives enterprises one, unified view and control point for all their communications and advanced network services. MetTel's comprehensive portfolio of customer solutions can boost enterprise productivity, reduce costs, and simplify operations. Combining customized and managed communication solutions with a powerful platform of cloud-based software, the company's MetTel Portal® enables customers to manage their inventory, usage, spend and repairs from one simple, user-friendly interface.

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Emerging Technology, Government Business

CSG Government Solutions Selected for Program Management Office Services on the Connecticut Medicaid Enterprise Technology System Program

Prweb | August 03, 2023

CSG Government Solutions, a national leader in government program modernization, today announced that it has been selected by the Connecticut Department of Social Services (DSS) to provide Program Management and Project Support Services for the Connecticut Medicaid Enterprise Technology System (CT METS) Program, including the implementation of an Enterprise Data Warehouse and Analytics module and Enterprise Provider module. CSG is supporting DSS’ initiative to replace their core MMIS and other systems supporting the Medicaid Enterprise with modern, modular solutions. The CSG team will provide full-service Program Management Office (PMO) services and expertise in Medicaid, enterprise architecture, system integration, Health Information Exchange, and security. The team is also providing quality assurance, risk management, schedule and resource management, and CMS certification support. “CSG is a leader in providing PMO and other services for Medicaid system modernizations across the country,” says Robin Dufresne, Executive Vice President and Senior Practice Director. “Our team applies our Medicaid expertise and dedication to help the DSS Medicaid Enterprise make a positive impact on the health and well-being of Connecticut’s individuals, families, and communities.” About CSG Government Solutions CSG Government Solutions is a leading government operations consulting firm helping states modernize critical program enterprises. We help governments leverage innovative technology and processes to meet the challenges of administering complex programs. Founded in 1997, CSG clients include 47 state and territory governments, the U.S. Department of Health and Human Services, the U.S. Department of Labor, and large municipal governments. For more information, visithttp://www.csgdelivers.comand connect with us onLinkedInandTwitter.

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Steady Impact Launches to Help Governments and Community-Based Organizations Boost Economic Mobility Through Cash Assistance

PRnewswire | August 14, 2023

Steady, whose fintech platform helps more than 6 million workers nationwide to track and boost their income, today announced the launch of Steady Impact. As the social impact arm of the popular app, Steady Impact is already the leading administrator and data provider for cash assistance programs across the country, having distributed $115 million to more than 700,000 individuals through partnerships with city governments and community-based organizations. "When we set out to launch our cash assistance program for San Diegans impacted by the pandemic, we knew that success would depend on a partner who not only had the technological capacity to deliver support to families in need, but also shared our mission of uplifting the community," said Khea Pollard, Director of Economic Mobility and Opportunity for Jewish Family Service of San Diego. "It's been clear from the beginning that Steady Impact believes deeply in that mission. Their unparalleled understanding of what it takes to build, maintain, and measure an effective cash assistance initiative is helping thousands of families across the region recover stronger." Steady Impact has helped to develop and administer cash assistance programs in cities from Atlanta to Santa Fe to Baltimore, as well as innovative initiatives launched by community organizations and nonprofits like the Black Music Action Coalition's OnRamp. The company's technology is also used to help program leaders measure the impact of cash assistance on recipients' financial health, and Steady Impact works in partnership with the country's foremost coalitions and research organizations focused on the topic, including Mayors for a Guaranteed Income and the University of Pennsylvania's Center for Guaranteed Income Research. "A growing body of research suggests that cash assistance can be one of the most effective drivers of financial stability and economic mobility," said Adam Roseman, Co-Founder and President of Steady. "The launch of Steady Impact is not just recognition of work we've been doing for a long time. It's also a renewal of our commitment to leveraging technology to scale what works in the fight against endemic wealth and opportunity gaps." Co-founded by Shaquille O'Neal, Steady launched in 2017 with the goal of harnessing the potential of emerging technology to alleviate poverty. The company now works with several state governments to streamline the administration of unemployment insurance, SNAP, Medicaid, and other safety net benefits for non-standard workers, who now make up an estimated one-third of the U.S. labor force. "Steady's mission of making more people financially healthy is incredibly personal to me," said Shaquille O'Neal. "This is the next step in the company's efforts to make sure that everyone has the financial resources to support themselves and their families." About Steady At Steady ,we make data work for the non-standard workforce (1099, gig, and contingent workers). We partner with governments and financial institutions to help their systems work better for the workers we serve. Our flagship 1099 verification of income solution, Income Passport, is promoting access, equity and program integrity across the US. By extracting insights from data on more than 1.5 billion enriched financial transactions and over 151 billion enriched deposits, we help streamline benefits administration, quantify earnings, expand access to credit, reduce fraud, and improve outcomes.

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Talkdesk CX Cloud™ Achieves FedRAMP® In Process Designation

Businesswire | August 09, 2023

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Emerging Technology

Umbra Selected by AFWERX for SBIR Phase II Contract

PR Newswire | August 24, 2023

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Emerging Technology, Government Business

CSG Government Solutions Selected for Program Management Office Services on the Connecticut Medicaid Enterprise Technology System Program

Prweb | August 03, 2023

CSG Government Solutions, a national leader in government program modernization, today announced that it has been selected by the Connecticut Department of Social Services (DSS) to provide Program Management and Project Support Services for the Connecticut Medicaid Enterprise Technology System (CT METS) Program, including the implementation of an Enterprise Data Warehouse and Analytics module and Enterprise Provider module. CSG is supporting DSS’ initiative to replace their core MMIS and other systems supporting the Medicaid Enterprise with modern, modular solutions. The CSG team will provide full-service Program Management Office (PMO) services and expertise in Medicaid, enterprise architecture, system integration, Health Information Exchange, and security. The team is also providing quality assurance, risk management, schedule and resource management, and CMS certification support. “CSG is a leader in providing PMO and other services for Medicaid system modernizations across the country,” says Robin Dufresne, Executive Vice President and Senior Practice Director. “Our team applies our Medicaid expertise and dedication to help the DSS Medicaid Enterprise make a positive impact on the health and well-being of Connecticut’s individuals, families, and communities.” About CSG Government Solutions CSG Government Solutions is a leading government operations consulting firm helping states modernize critical program enterprises. We help governments leverage innovative technology and processes to meet the challenges of administering complex programs. Founded in 1997, CSG clients include 47 state and territory governments, the U.S. Department of Health and Human Services, the U.S. Department of Labor, and large municipal governments. For more information, visithttp://www.csgdelivers.comand connect with us onLinkedInandTwitter.

Read More

Government Finance

Steady Impact Launches to Help Governments and Community-Based Organizations Boost Economic Mobility Through Cash Assistance

PRnewswire | August 14, 2023

Steady, whose fintech platform helps more than 6 million workers nationwide to track and boost their income, today announced the launch of Steady Impact. As the social impact arm of the popular app, Steady Impact is already the leading administrator and data provider for cash assistance programs across the country, having distributed $115 million to more than 700,000 individuals through partnerships with city governments and community-based organizations. "When we set out to launch our cash assistance program for San Diegans impacted by the pandemic, we knew that success would depend on a partner who not only had the technological capacity to deliver support to families in need, but also shared our mission of uplifting the community," said Khea Pollard, Director of Economic Mobility and Opportunity for Jewish Family Service of San Diego. "It's been clear from the beginning that Steady Impact believes deeply in that mission. Their unparalleled understanding of what it takes to build, maintain, and measure an effective cash assistance initiative is helping thousands of families across the region recover stronger." Steady Impact has helped to develop and administer cash assistance programs in cities from Atlanta to Santa Fe to Baltimore, as well as innovative initiatives launched by community organizations and nonprofits like the Black Music Action Coalition's OnRamp. The company's technology is also used to help program leaders measure the impact of cash assistance on recipients' financial health, and Steady Impact works in partnership with the country's foremost coalitions and research organizations focused on the topic, including Mayors for a Guaranteed Income and the University of Pennsylvania's Center for Guaranteed Income Research. "A growing body of research suggests that cash assistance can be one of the most effective drivers of financial stability and economic mobility," said Adam Roseman, Co-Founder and President of Steady. "The launch of Steady Impact is not just recognition of work we've been doing for a long time. It's also a renewal of our commitment to leveraging technology to scale what works in the fight against endemic wealth and opportunity gaps." Co-founded by Shaquille O'Neal, Steady launched in 2017 with the goal of harnessing the potential of emerging technology to alleviate poverty. The company now works with several state governments to streamline the administration of unemployment insurance, SNAP, Medicaid, and other safety net benefits for non-standard workers, who now make up an estimated one-third of the U.S. labor force. "Steady's mission of making more people financially healthy is incredibly personal to me," said Shaquille O'Neal. "This is the next step in the company's efforts to make sure that everyone has the financial resources to support themselves and their families." About Steady At Steady ,we make data work for the non-standard workforce (1099, gig, and contingent workers). We partner with governments and financial institutions to help their systems work better for the workers we serve. Our flagship 1099 verification of income solution, Income Passport, is promoting access, equity and program integrity across the US. By extracting insights from data on more than 1.5 billion enriched financial transactions and over 151 billion enriched deposits, we help streamline benefits administration, quantify earnings, expand access to credit, reduce fraud, and improve outcomes.

Read More

Emerging Technology

Talkdesk CX Cloud™ Achieves FedRAMP® In Process Designation

Businesswire | August 09, 2023

Talkdesk®, Inc., a global cloud contact center leader for enterprises of all sizes, today announced that Talkdesk CX Cloud™, its AI-powered cloud contact center platform, has achieved Federal Risk and Authorization Management Program (FedRAMP) In Process designation and is listed in the FedRAMP marketplace. FedRAMP® is a U.S. federal government-wide compliance program that promotes the adoption of secure cloud products and services across U.S. federal agencies by providing a standardized approach to security assessment and authorization. The FedRAMP In Process designation is given to companies that are actively working toward a FedRAMP Authorization and mandates that the company meets specific stringent security requirements. With the FedRAMP In Process designation, Talkdesk has the ability to enable modern customer service and to meet the highest security standards for information confidentiality, integrity, and availability. “We’re proud to announce that Talkdesk has achieved the prestigious FedRAMP In Process designation for our AI-powered cloud contact center platform. This recognition not only reaffirms our unwavering commitment to security and compliance but also showcases our dedication to providing government agencies with the most trusted, flexible, and innovative solution," said Charanya “CK” Kannan, Chief Product & Engineering Officer at Talkdesk. “As Talkdesk works toward FedRAMP Authorization, we are honored to empower our valued customers on their journey to modernizing government services and delivering exceptional citizen experiences.” With a comprehensive suite of applications for omnichannel engagement, CX analytics, workforce management, and contact center operations, Talkdesk CX Cloud enables federal, state, and local governments to deliver modern customer service and increase efficiency. The security-compliant, flexible and open platform helps government institutions gain agility and get faster time to value. A single, unified interface preserves customer context and empowers governments to improve service while increasing efficiencies and employee productivity, and reducing costs. According to recent industry research, 94% of organizations are moderately to extremely concerned about cloud security, with perceived threats ranging from insecure interfaces to unauthorized access and more. Because FedRAMP is known as one of the most rigorous cloud service provider certifications in the world, many companies in regulated industries are increasingly seeking FedRAMP authorized customer service solutions. In addition to its public sector commitment, Talkdesk remains deeply invested in supporting companies across industries as they accelerate digital transformation that improves how they engage with customers securely. About Talkdesk Talkdesk® is a global cloud contact center leader for enterprises of all sizes. Talkdesk CX Cloud and Industry Experience Clouds help enterprises deliver modern customer service their way. Our trusted, flexible, and innovative contact center platform leverages AI and automation to drive exceptional outcomes for their customers and improve the bottom line. Serving enterprise customers in over 100 countries, we partner with our customers to deliver continuous innovation and breakthrough results. Our unwavering commitment to doing what we say we will do and our investment in the highest levels of security and reliability for our products make us second to none in the industry. Improve customer experiences, increase efficiency, and grow revenue with Talkdesk, a cloud contact center platform built for your industry.

Read More

Emerging Technology

Umbra Selected by AFWERX for SBIR Phase II Contract

PR Newswire | August 24, 2023

Umbra, a leader in advanced space radar technology, announced it has been selected by AFWERX for a SBIR Phase II contract in the amount of $1.25 million focused on Space-Based Moving Target Indication (MTI) to address the most pressing challenges in the Department of the Air Force (DAF). Umbra will leverage its market leading wide-bandwidth, affordable space systems, uniquely operating in paired flight, to develop and demonstrate Maritime and Ground MTI (MMTI and GMTI) capabilities. The Air Force Research Laboratory (AFRL) and AFWERX have partnered to streamline the Small Business Innovation Research (SBIR) and Small Business Technology Transfer (STTR) process by accelerating the small business experience through faster proposal to award timelines, changing the pool of potential applicants by expanding opportunities to small business and eliminating bureaucratic overhead by continually implementing process improvement changes in contract execution. The DAF began offering the Open Topic SBIR/STTR program in 2018 which expanded the range of innovations the DAF funded and as of August 9, 2023, Umbra accelerated its journey to create and provide innovative capabilities that will strengthen the national defense of the United States of America. "With the end of the JSTARS program, Umbra understands the national imperative to develop a multi-domain replacement capability with a strong space-based element," said Jason Mallare, Vice President of Government Programs and Strategy. "Commercial space systems which can be developed and rapidly deployed offer a differentiated and robust method to contribute to this critical mission need. Umbra is committed to partnering with AFWERX, the broader DAF, as well as other DoD and IC stakeholders. We intend to bring the best Umbra has to offer, including affordable spacecraft and ground infrastructure, and market leading SAR technology." The views expressed are those of the author and do not necessarily reflect the official policy or position of the Department of the Air Force, the Department of Defense, or the U.S. government. About Umbra Umbra is a technology company that offers intelligence data as a service to commercial and government customers. Our cutting-edge products help customers solve complex business and security challenges. Umbra is a U.S.-owned and operated company headquartered in Santa Barbara, California, and has a presence in Austin, Texas, and Washington, D.C. For more information, visit https://umbra.space. About Air Force Research Laboratory (AFRL) Sole organization leading the planning and execution of U.S. Air Force & U.S. Space Force science & technology programs. Orchestrates a world-wide government, industry & academia coalition in the discovery, development & delivery of a wide range of revolutionary technology. Provides leading-edge warfighting capabilities keeping air, space and cyberspace forces the world's best. Employs 10,800 military, civilian and contractor personnel at 17 research sites executing an annual $4B budget. For more information, visit: www.afresearchlab.com. About AFWERX The innovation arm of the DAF and a directorate within the Air Force Research Laboratory brings cutting edge American ingenuity from small businesses and start-ups to address the most pressing challenges of the DAF. Employs approximately 325 military, civilian and contractor personnel at six hubs and sites executing an annual $1.4B budget. Since 2019, has executed 4,671 contracts worth more than $2B to strengthen the U.S. defense industrial base and drive faster technology transition to operational capability. For more information, visit: www.afwerx.com.

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