Months After Federal Warnings About Russian Software, Local Governments Respond

Governing | December 18, 2017

Last week, due to fears about potential cyberespionage, President Donald Trump signed a bill banning the federal government's use of a Russia-based antivirus software.The legislation comes three months after a federal directive advised civilian agencies to remove Kaspersky Lab within 90 days and nearly six months after the federal government revoked Kaspersky Lab from its list of approved vendors. Neither last week’s bill nor the September directive apply to state and local governments, several of which were still using Kaspersky software in July. The Washington Post revealed that month that Portland, Ore.; Fayetteville, Ga.; San Marcos, Texas; Picayune, Miss.; and the Connecticut Division of Public Defender Services were all using the software despite federal concerns about cyberespionage.

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Shaping America's Global Impact: What's at Stake for U.S. National Security and Colorado's Economy. The U.S. Global Leadership Coalition (USGLC) is a broad-based influential network of over 500 businesses and NGOs; national security and foreign policy experts; and business, faith-based, academic, military, and community leaders in all 50 states who support strategic investments to elevate development and diplomacy alongside defense in order to build a better, safer world.


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EMERGING TECHNOLOGY,GOVERNMENT BUSINESS

NIC State Partners Receive 2022 Government Experience Awards from the Center for Digital Government

Tyler Technologies | September 17, 2022

Tyler Technologies, Inc. (NYSE: TYL) is proud to announce that its NIC subsidiary’s state partners swept the 2022 Overall State Experience category, while several other NIC state partners won awards in the 2022 County and State Project Experience categories. The Government Experience Awards recognize the innovation of states, cities, and counties that excel at creating valuable online government services and applications. The Center for Digital Government is a national research and advisory institute on information technology policies and sets the standard for measuring best practices in state and local government. The Overall Experience category encompasses the entire experience of government and the provision of digital services across multiple channels. In the Overall State Experience category, NIC partner states swept the top five. Maryland took first place, Utah took second place, and Mississippi, Indiana, Louisiana, and Vermont rounded out third, fourth, and fifth. Among this category’s finalists were five NIC partner states: Arkansas, Hawaii, Maine, Oklahoma, and Oregon. For Maryland, this is the state’s second time taking the coveted top spot and the fifth consecutive year in the top three. In fact, NIC states remain prominent in this category year over year. In the last eight years, Maryland has placed in the top five category six times, while Utah, Mississippi, and Indiana have placed seven times. “We appreciate our longtime partners in the state of Maryland and congratulate the state on their exciting and well-deserved achievement, We look forward to continued collaboration with the Maryland Department of Information Technology and our state partners to deliver more innovative business and resident-centric digital government experiences.” -Nancy Schmid, general manager of NIC Maryland. In addition to the Overall Experience category, Project Experience awards have a single focus area and can include more than one interaction channel. NIC partner states were also awarded in the County and State Project Experience categories. Colorado, Hawaii, New Jersey, Rhode Island, and Wisconsin were honored for their county or state-related projects, developed in partnership with NIC: City and County of Honolulu, Hawaii’s HNLDOC Records Collection Web Site Colorado’s Colorado.gov Portal Website Redesign New Jersey State Police’s Firearms App and Registration System (FARS) Rhode Island’s Enterprise Content Management System (eCMS) Wisconsin Department of Transportation’s eMV PARTNER Plate and Sticker Auto-ordering “Tyler and NIC are proud to partner with each of these fifteen states in continuing to improve government experience and eliminate boundaries around service delivery, It is an honor to be recognized annually, along with our state partners.” -Elizabeth Proudfit, president of NIC. About Tyler Technologies and NIC: Acquired by Tyler Technologies (NYSE: TYL) on April 21, 2021, NIC is a leader in digital government solutions and payments, partnering with government to deliver user-friendly digital services that make it easier and more efficient to interact with government. NIC and Tyler are united in their mission to empower public sector entities to operate more efficiently and connect more transparently with their constituents and with each other. Tyler has more than 37,000 successful installations across more than 12,000 locations, with clients in all 50 states, Canada, the Caribbean, Australia, and other international locations.

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EMERGING TECHNOLOGY,CYBERSECURITY

Aquia Inc. Joins the Digital Services Coalition of Companies Driving Government Transformation

Aquia | August 22, 2022

Aquia Inc., a Service-Disabled Veteran-Owned Small Business specializing in cloud and cybersecurity professional services, today announced that it has joined the Digital Services Coalition (DSC) of companies working to make the government work better through digital change. There are organizations inside the government (United States Digital Service/Corp, 18F, Presidential Innovation Fellows) that are already spearheading efforts to improve how government delivers services to the American public. But they need support from commercial tech firms to make sweeping changes to how things are done. Nimble, forward-thinking firms are the ones who can make this a reality. "Aquia and the DSC have a lot of the same characteristics as organizations, Joining this team of dedicated professionals will ensure Aquia remains focused on the toughest challenges in government, and we know that this partnership will allow us to continue to be a force for good." -Aquia Chief Executive Officer, David Maskeroni. About Aquia Inc: Aquia Inc. is a Service-Disabled Veteran-Owned Small Business based in Millsboro, DE. Aquia is a developer-centric company founded in 2021 by military veterans with a passion for the intersection of security/velocity and decades of experience driving transformational change across public sector, enterprise, and top-tier technology companies. At Aquia, we value trust, accountability, transparency, and diversity; and we've built these tenants into the DNA of our company.

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EMERGING TECHNOLOGY,CYBERSECURITY

GovPilot Moves to Microsoft Cloud, Enhances Cybersecurity for Local Government Customers

GovPilot | September 08, 2022

GovPilot, a provider of modern cloud-based government management software specifically designed for municipal and county governments has successfully migrated its platform to Azure, Microsoft’s cloud platform. The migration affords GovPilot and its local government customers with significant benefits including access to the latest Microsoft cloud technology and security which is already trusted by the Department of Defense, the Intelligence community, and 95% of Fortune 500 companies. GovPilot’s Azure adoption comes at a time when local governments are increasingly the target of coordinated cyber attacks and malicious ransomware code which have disrupted operations and services, jeopardized data, and caused significant financial damage to local governments across the country. According to the FBI, local governments accounted for the second-highest victimized group in 2021, trailing only the academic sector as ransomware gangs’ favorite target. “Local governments in the U.S. have often operated with a mix of paper-based processes, spreadsheets, single-use software, and older on-site server based systems. Not only is this inefficient but it is expensive to maintain and presents a significant cyber risk for local government administrators and their constituents, As a unified cloud-based government management platform, GovPilot aims to be the operating system for local government. This implementation provides our customers with best-in-class availability, reliability, and cyber resilience. GovPilot’s mission is to empower local governments to better serve their constituents and operate efficiently. Our implementation of Microsoft’s Azure Cloud is a major part of living up to and delivering on that mission.” -Michael Bonner Founder and CEO,GovPilot. With the Azure migration, GovPilot and its customers will realize significant benefits including: Enhanced Security: The GovPilot platform is secured with the latest Microsoft technology. Data Protection: All data is encrypted, and backed-up in multiple locations. Scalability & Performance: Azure provides limitless room to grow, all while preserving performance. Business Continuity: GovPilot enables users to access the platform 24/7 from anywhere. Azure allows for rapid restoration of services in the event of natural disaster or other catastrophe. “By implementing the Microsoft Azure Cloud - trusted by 95% of Fortune 500 companies and U.S government agencies - GovPilot has made a serious commitment to security. Given the current threat environment, our customers and prospective customers in local government will benefit enormously from the technology provided by Azure.” -Robin Smith, GovPilot’s Chief Operating Officer. About GovPilot: GovPilot - named a GovTech 100 company for five consecutive years - is the leader in digital transformation for local governments. GovPilot's cloud-based platform was built with the sole purpose of enabling local governments to operate at their full potential by standardizing, digitizing, and unifying more than 100 operational and constituent service processes on one operating system.

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EMERGING TECHNOLOGY

U.S. Public Sector Updates Security for New Cloud Reality

ISG | September 16, 2022

State and municipal governments in the U.S., many still burdened by legacy systems and processes, are working with service providers to secure new cloud-based IT architectures amid major technology transitions, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm. The 2022 ISG Provider Lens™ Cybersecurity — Solutions and Services report for the U.S. Public Sector finds that governments and associated public organizations know they need to quickly overhaul both IT and cybersecurity to meet growing demand for remote work and online services to constituents. Most favor wholesale migration to cloud architectures and modern cybersecurity tools, but they need to overcome long-established procurement practices to succeed. “Legacy platforms and processes have held many agencies back from offering better services and becoming more efficient, The new, more holistic approach to technology also extends to cybersecurity.” -Nathan Frey, partner, ISG Public Sector. The COVID-19 pandemic has intensified challenges governments in the U.S. have faced for decades, the report says. Lockdowns and work-from-home requirements forced agencies to offer more services online while ramping up IT support for suddenly remote workers. At the same time, a long-term exodus of older employees accelerated, making it even harder for organizations to catch up. These factors have triggered a wave of IT modernization in the U.S. public sector, including projects to update IT security systems, especially identity and access management (IAM) and data loss/leakage prevention (DLP), ISG says. Advanced IAM systems let agencies offer more workers and constituents secure access to systems, while DLP provides better control of what data users can access in those systems and how they can use the data. “Public agencies want more sophisticated security tools, with proper integration, so they can offer better services without increasing risk, Qualified service providers with public-sector experience are helping at every stage of the process.” -Jan Erik Aase, partner and global leader, ISG Provider Lens Research. More state and local governments are seeking technical security services for integration and implementation and engaging with managed security service providers for ongoing operations, ISG says. Some governments are also turning to strategic security service providers for help in developing an overall security vision spanning all departments and functions, often for the first time. The 2022 ISG Provider Lens™ Cybersecurity — Solutions and Services report for the U.S. Public Sector evaluates the capabilities of 61 providers across five quadrants: Identity and Access Management (IAM); Data Leakage /Loss Prevention (DLP) and Data Security; Technical Security Services; Strategic Security Services, and Managed Security Services. The report names IBM as a Leader in all five quadrants and Atos as a Leader in four quadrants. It names Accenture, Capgemini, Deloitte, EY and Infosys as Leaders in three quadrants each. Broadcom, Unisys and Verizon are named as Leaders in two quadrants each. ManageEngine, Microsoft, Okta, Palo Alto Networks, Proofpoint, RSA, Trend Micro, Varonis, Wipro and Zscaler are named as Leaders in one quadrant each. About ISG Provider Lens™ Research: The ISG Provider Lens™ Quadrant research series is the only service provider evaluation of its kind to combine empirical, data-driven research and market analysis with the real-world experience and observations of ISG's global advisory team. Enterprises will find a wealth of detailed data and market analysis to help guide their selection of appropriate sourcing partners, while ISG advisors use the reports to validate their own market knowledge and make recommendations to ISG's enterprise clients. The research currently covers providers offering their services globally, across Europe, as well as in the U.S., Canada, Brazil, the U.K., France, Benelux, Germany, Switzerland, the Nordics, Australia and Singapore/Malaysia, with additional markets to be added in the future. About ISG: ISG (Information Services Group) (Nasdaq: III) is a leading global technology research and advisory firm. A trusted business partner to more than 800 clients, including more than 75 of the world’s top 100 enterprises, ISG is committed to helping corporations, public sector organizations, and service and technology providers achieve operational excellence and faster growth. The firm specializes in digital transformation services, including automation, cloud and data analytics; sourcing advisory; managed governance and risk services; network carrier services; strategy and operations design; change management; market intelligence and technology research and analysis. Founded in 2006, and based in Stamford, Conn., ISG employs more than 1,300 digital-ready professionals operating in more than 20 countries—a global team known for its innovative thinking, market influence, deep industry and technology expertise, and world-class research and analytical capabilities based on the industry’s most comprehensive marketplace data.

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Shaping America's Global Impact: What's at Stake for U.S. National Security and Colorado's Economy. The U.S. Global Leadership Coalition (USGLC) is a broad-based influential network of over 500 businesses and NGOs; national security and foreign policy experts; and business, faith-based, academic, military, and community leaders in all 50 states who support strategic investments to elevate development and diplomacy alongside defense in order to build a better, safer world.

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