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Emerging Technology

SuccessKPI Achieves FedRAMP Authorization

SuccessKPI | December 12, 2022 | Read time : 03:00 min

SuccessKPI Achieves FedRAMP News
SuccessKPI, Inc., a cloud-native contact center customer experience insight and action platform provider, today announced that they have achieved FedRAMP authorization at a moderate impact level through the Joint Authorization Board (JAB). FedRAMP (Federal Risk Authorization Management Program) is a United States federal government program providing a standardized methodology for security assessment, authorization, and monitoring of cloud products and services. The JAB provides authorization for certified cloud platforms for use by government agencies.

"SuccessKPI is an essential part of our cloud-based Contact Center as a Service (CCaaS) analytics offerings. Their suite of AI and ML powered solutions help us collaborate with our partners to drive operational efficiencies and improve the citizen experience." 

-Andy Beamon, Senior Vice President, Total Experience Technologies, Maximus.


Maximus is a leader in government customer engagement center practices, offering omni-channel technologies and professional consulting services to improve the customer experience through automation and operational performance. Maximus moves people forward and enables successful mission outcomes.

As agency missions continue to require increased levels of service for citizens, faster decision making, and decisive action on the front lines, the SuccessKPI platform brings a full suite of tools to meet these challenges.

The SuccessKPI platform combines a business intelligence layer, data lake architecture, speech and text analytics, quality management, and automation tools specially designed for large customer engagement centers.

"We are delighted to continue to expand our partnership with Maximus to support government digital transformation, FedRAMP authorization serves as further validation of our joint commitment to our Federal customers."

-David Rennyson, President and CEO of SuccessKPI.

About SuccessKPI:
SuccessKPI is a revolutionary on-demand experience analytics software provider enabling organizations to utilize artificial intelligence and automation to improve business outcomes and transform customer experiences. SuccessKPI's insight and action platform removes the obstacles that agents, managers, and executives encounter in delivering exceptional customer service. We are trusted by some of the world's largest government, BPO, financial, healthcare, and technology contact centers in the United States, Europe, and Latin America. 

About Maximus:
As a leading strategic partner to governments across the globe, Maximus helps improve the delivery of public services amid complex technology, health, economic, environmental, and social challenges. With a deep understanding of program service delivery, acute insights that achieve operational excellence, and an extensive awareness of the needs of the people being served, our employees advance the critical missions of our partners. Maximus delivers innovative business process management, impactful consulting services, and technology solutions that provide improved outcomes for the public and higher levels of productivity and efficiency of government-sponsored programs.

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Carahsoft, Coalfire, and Google Public Sector Partner on FedRAMP® Accelerator to Enable SaaS Providers Selling into the Federal Government

PR Newswire | July 03, 2023

Cybersecurity pioneer Coalfire, IT solutions provider Carahsoft Technology Corp., and Google Public Sector have entered into a partnership to accelerate FedRAMP Authority to Operate (ATO) certification and public sector opportunities for customers deployed on Google Cloud. Coalfire's FedRAMP expertise and offerings will be bundled and delivered to Google Cloud's state, federal, and institutional clients by Carahsoft, one of the public sector's largest solution providers, and its ecosystem of reseller partners and systems integrators. "With the Federal Risk and Authorization Management Program now the law of the land, achieving FedRAMP certification has quickly evolved from cost burden to exponential business opportunity," said Troy Bertram, managing director of Google Cloud's Public Sector Partner Ecosystem. "Whether or not our clients are selling into government markets or looking ahead to renewing contracts, Coalfire's disruptive services portfolio and ability to provide enterprise SaaS companies with FedRAMP advisory and assessment services that accelerate time to market is a mission-critical differentiator for government contractors." The collaboration enables Google Public Sector and Carahsoft clients to accelerate their digital transformation and enter new federal markets through Coalfire's FedRAMP advisory services. These offerings allow customers to quickly and cost-effectively understand gaps and build required architectures and documentation to achieve FedRAMP authorization, reducing the historically exorbitant financial barriers to entry that FedRAMP was known for. Once clients achieve ATO, they are positioned to sell across multiple agencies (not just one), and with the Coalfire/Google Public Sector/Carahsoft solution, clients retain ownership of all technology deliverables. "The FedRAMP roadmap leads to a threat-informed approach to risk management, and the FedRAMP Authorization Act passed in December of last year opens new opportunities for companies to test once and certify many times with reciprocity among agencies," said Carahsoft President Craig P. Abod. "From gap and desired architecture analysis to audit-ready, this partnership with Coalfire enables Carahsoft technology partners operating in Google Cloud to confidently accredit and deploy FedRAMP-compliant environments within an accelerated timeline. Carahsoft and its ecosystem of partners are excited for the opportunity to offer public sector customers a greater variety of FedRAMP-certified solutions deployed on Google Cloud to achieve their mission goals." "Bringing disruptive and cost-effective FedRAMP services to companies on or considering Google Cloud through channel leader Carahsoft now enables customers to accelerate or expand their sales opportunities with the federal government," said Coalfire CEO Tom McAndrew. "As a FedRAMP pioneer, we have a 100% pass rate on FedRAMP environments we've built. This partnership enables a faster, more cost-effective path for companies considering FedRAMP." Coalfire has a well-established relationship with Carahsoft and a long history of serving as the trusted FedRAMP auditor and assessment body for Google Cloud. "Whether required or not, FedRAMP is a business opportunity, and every cloud services and SaaS provider should have a FedRAMP strategy," said Jeff Rector, head of worldwide channels and partnerships at Coalfire. "We're excited to take this next step with Google Public Sector and Carahsoft as we work together to help our customers manage and monetize the FedRAMP opportunity." About Carahsoft Carahsoft Technology Corp. is The Trusted Government IT Solutions Provider®, supporting Public Sector organizations across Federal, State and Local Government agencies and Education and Healthcare markets. As the Master Government Aggregator® for our vendor partners, we deliver solutions for Cybersecurity, MultiCloud, DevSecOps, Big Data, Artificial Intelligence, Open Source, Customer Experience and more. Working with resellers, systems integrators and consultants, our sales and marketing teams provide industry leading IT products, services and training through hundreds of contract vehicles. Visit us at www.carahsoft.com About Coalfire The world's leading organizations – including the top five cloud service providers and leaders in financial services, healthcare, and retail – trust Coalfire to elevate their cyber programs and secure the future of their business. Number one in compliance, FedRAMP®, and cloud penetration testing, Coalfire is the world's largest firm dedicated to cybersecurity services, providing unparalleled technology-enabled professional and managed services. To learn more, visit Coalfire.com.

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RSI's AI-Powered Solutions Empower Governments to Transform Operations

Newswire | June 29, 2023

Revenue Solutions, Inc. (RSI), a leading provider of advanced SaaS solutions for government revenue management and control, is revolutionizing tax compliance through its cutting-edge AI technology. By leveraging the power of analytics and machine learning, RSI's flagship product, revX, empowers governments to streamline workflows, make data-driven decisions with unprecedented efficiency, and enhance revenue management. "Governments around the world are facing increasing demands for efficiency, transparency, and compliance," says John Skinner, CEO of RSI. "At RSI, we are proud to be at the forefront of driving innovation that addresses these critical needs. revX Analytics is not just a technology solution; it represents a bold vision for transforming government operations through AI. We are empowering governments to unlock their full potential, enabling them to make more informed decisions, increase revenue, identify fraud, and optimize resources. We are committed to reinventing the way governments operate, and revX Analytics is the cornerstone of that revolution." The core principle embedded in revX Analytics is the goal of making data-driven decisions. By offering an extensive range of business rules and functions, RSI enables governments to optimize resources, saving time and money. revX Analytics automates decisions where possible, while also identifying instances where staff input and involvement is crucial. Key areas of focus for revX Analytics to support government decision-making include Discovery, Compliance, Fraud Detection, Collections Prioritization and Optimization, and Audit Selection. John Kitonis, CTO of RSI, highlights the company's continuous pursuit of innovation and technology advancement. "At RSI, we are constantly pushing the boundaries of what is possible with AI technology," says Kitonis. "We believe in being at the forefront of innovation, consistently exploring new approaches and technologies to improve our solutions. With revX Analytics, we have pushed a platform that not only harnesses the power of machine learning and data aggregation but also adapts to evolving compliance challenges. Our commitment to staying ahead of the curve ensures that our customers benefit from state-of-the-art technology that delivers accurate results, reduces workload, and enhances fraud detection. We are dedicated to empowering governments with the best tools available in the market." revX Analytics modernizes fraud detection by implementing machine learning methods and model predictions. The solution effectively scores risk and applies rules and conditions to identify potentially fraudulent activity during returns processing. This approach helps reduce the workload of refund reviews, improves fraud identification accuracy, and ensures a higher level of scrutiny for fraudulent claims. By leveraging AI technology, governments can significantly enhance their compliance review processes and identity verification protocols, resulting in a more secure and efficient revenue management system. With its advanced collections prioritization feature, revX Analytics assists governments in optimizing their delinquent account collections. By analyzing data from various sources, such as previous payment history, account aging, and risk-scoring algorithms, the platform enables governments to identify and prioritize accounts that require immediate attention. This intelligent system ensures that collection efforts are focused on high-risk accounts, maximizing the chances of successful recovery while minimizing the resources spent on low-priority cases. By analyzing a wide range of data points, including historical patterns, anomalies, and compliance indicators, revX Analytics provides optimal courses of action for audit selection. In a real-life scenario, a large State Department of Labor (DOL) benefited from RSI's analytics. Prior to RSI, the DOL identified fraud through manual processes, which became increasingly challenging due to the surge in claims during the pandemic. With the onset of the crisis, the volume of incoming claims skyrocketed from around 3,000 per week to approximately 90,000 per week, putting significant strain on the department's resources. At the same time, cases of potentially fraudulent identity increased from about nine per week to a staggering 4,500 per week. Manual case investigation was no longer feasible for the department's staff, who had to handle a 50,000% increase in workload. With RSI as their trusted analytics partner, the DOL and RSI developed a phased approach to address the overwhelming increase in claims volume. Through automation, data aggregation, and advanced analytics, RSI enabled the DOL to process and identify fraudulent claims more efficiently improving fraud identification accuracy from 50% to nearly 92%. This prevented over 130,000 imposter claims and saved billions of dollars while ensuring valid claims were promptly processed and staff had more time to investigate problematic cases. RSI's commitment to innovation is exemplified through its powerful analytics tools and capabilities. revX's AI-powered technology is revolutionizing fraud detection, optimizing workflows, and enabling data-driven decisions. The revX Platform empowers governments to effectively identify the level of risk and supply optimal courses of action, ensuring informed and strategic decision-making. As a result, governments can enhance revenue management, ensure compliance, and unlock new levels of efficiency and effectiveness. About Revenue Solutions Founded in 1996, Revenue Solutions, Inc.™ is the trusted, collaborative partner leading governments to innovation with the only cloud-native packaged software solution, revX™. Offered as Software as a Service (SaaS), revX™ is the preferred platform for government revenue processing. We empower public agencies and offices with solutions that improve citizen services, increase operational efficiency, collect additional revenue, and maximize compliance. For over 25 years, RSI™ has delivered transformative technology solutions across hundreds of client projects throughout the United States and Canada.

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Government Business, Cybersecurity

CoSo Cloud Secure Virtual Training Platform Achieves StateRAMP Authorization

businesswire | August 17, 2023

CoSo Cloud LLC (CoSo), a Class Technologies company, and leading provider of secure, private-cloud managed services and custom applications for high-consequence eLearning and virtual training, today announced its platform has received StateRAMP authorization for leading eLearning and virtual classroom offerings from Adobe® and Class Technologies. This milestone achievement enables all U.S. state government agencies reliant on public tax dollars to make assured investments in and harness the utmost level of secure technology for government training and education. StateRAMP is a critical cloud security assessment and authorization program designed to address the specific technology and compliance requirements of state and local governments. With this authorization, state government agencies and publicly funded educational institutions are now equipped with the highest levels of security and compliance, aligning seamlessly with the stringent requirements to protect government and citizen data. CoSo Cloud's StateRAMP authorization builds upon CoSo’s FedRAMP security authorizations for Federal Government agencies, and represents a significant industry advancement in secure eLearning and virtual training solutions, further reinforcing the company's position as a preeminent and trusted partner for public sector organizations. "The CoSo Secure Private Cloud Platform has the most secure and compliant authorizations in the industry,” said David Nelson, Head of Cyber Security at CoSo Cloud. “With the StateRAMP authorization, customers who rely upon Class and Adobe for virtual training and eLearning are now able to deploy their training and education initiatives with the utmost confidence and security." CoSo Cloud's StateRAMP-compliant offerings come equipped with robust data encryption, secure access controls, continuous monitoring and regular audits to ensure ongoing adherence to the highest security standards. As a result, government agencies can leverage the innovative tools that CoSo manages to optimize their workforce training, professional development, and educational programs without compromising on security or compliance. About CoSo Cloud CoSo Cloud LLC, a Class Technologies Inc. company, provides secure private-cloud managed services, custom software applications, and expert professional services for high-consequence virtual training and eLearning. Global enterprises and government agency customers rely on CoSo to complete their Adobe Connect, Adobe Learning Manager and Class solutions when security, compliance, and reliability requirements demand more from virtual meetings and learning management systems. CoSo Cloud is an Adobe, Class Technologies, SAP, and Zoom partner.

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nZero Joins Green Proving Ground Program as U.S. General Services Administration Integrates Carbon Tracking Software for the First Time

PR Newswire | July 13, 2023

Carbon management and accounting platform nZero will be tracking real-time 24/7 carbon-free electricity under the U.S. General Services Administration's (GSA) Green Proving Ground (GPG) program as part of the Federal Government's quest to decarbonize federal buildings. The government agency recently announced that, in collaboration with the U.S. Department of Energy, it will invest $30 million from the Inflation Reduction Act to increase the sustainability of federal buildings by testing novel technologies through the GPG program. This marks the first year GSA is integrating carbon tracking software. nZero will be supporting the Biden-Harris Administration's larger initiative to advance clean energy tech offerings and establish net-zero federal buildings. "GSA serves as a standard for federal building development across the country, and our carbon management and emissions tracking will complement the agency's ongoing work toward achieving net-zero federal buildings," said Josh Griffin, Chief Policy Officer and Co-Founder at nZero. "The opportunity to work with GSA and the GPG program as one of the first carbon accounting software to be evaluated under this program is an honor. We look forward to working toward a common goal of decarbonizing the built world through more transparent and accurate greenhouse gas accounting." The GPG program works to advance GSA's goals of achieving net-zero emissions in federal buildings and creating clean energy jobs by evaluating American-made, emerging and sustainable technologies to help increase the deployment of federal electric vehicle supply equipment, protect air quality, reduce climate pollution, and enhance building performance. The GPG program leverages GSA's real estate portfolio to assess innovative building technologies in real-world settings. "nZero is playing an important role in the Green Proving Ground program, as the Federal Government drives further innovation and clean energy initiatives across the country," said Robin Carnahan, Administrator of GSA. "In furtherance of the Federal Government's mandate to track these emissions, nZero's participation in the program will help GSA evaluate accurate and efficient carbon accounting as we push toward our ongoing goal of net-zero federal buildings." With the additional funds from the Inflation Reduction Act, GSA is able to increase its evaluation and investment in technologies that will benefit its real estate portfolio. nZero's role as a selected technology pertains to greenhouse gas accounting, one of the GPG program's seven technology areas of focus. The seven areas include: Greenhouse Gas Accounting, Electric Vehicle Supply Equipment, Germicidal Ultraviolet, Grid-Interactive Efficient Buildings, High-Performance, Onsite Renewables, and Window Retrofit. About nZero nZero is a real-time carbon accounting and management platform that collects, analyzes and produces emissions and insights data to help NGOs, government agencies and organizations accelerate their journey to net zero. nZero utilizes a proprietary carbon data model to capture and automate all emission points from an organizations' operational footprint at the highest granularity possible and provides 24/7 analysis of scope 1, 2 and 3 emissions. Unlike other offerings that rely on third-party data and opaque averages, nZero's accurate, first-party, contextual data helps clients understand changes hour-by-hour, access metrics to reach climate goals and reduce operational and capital costs. nZero's data is audit-ready and compliant with all reporting criteria, mitigating risk and ensuring that organizations are prepared for new rules, regulations, and financial reporting demands. nZero recognition includes the 2022 "Leader in Sustainability" Award from the Economic Development Authority of Western Nevada (EDAWN), the 2022 Sustainability Product of the Year Award from Business Intelligence Group, a TIME Magazine Best Inventions of 2022 recipient, as well as an honorable mention on Fast Company's 2022 World Changing Ideas List. About GSA GSA provides centralized procurement and shared services for the Federal Government, managing a nationwide real estate portfolio of nearly 370 million rentable square feet, overseeing approximately $75 billion in annual contracts, and delivering technology services that serve millions of people across dozens of federal agencies. GSA's mission is to deliver the best customer experience and value in real estate, acquisition, and technology services to the government and the American people.

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Emerging Technology

Carahsoft, Coalfire, and Google Public Sector Partner on FedRAMP® Accelerator to Enable SaaS Providers Selling into the Federal Government

PR Newswire | July 03, 2023

Cybersecurity pioneer Coalfire, IT solutions provider Carahsoft Technology Corp., and Google Public Sector have entered into a partnership to accelerate FedRAMP Authority to Operate (ATO) certification and public sector opportunities for customers deployed on Google Cloud. Coalfire's FedRAMP expertise and offerings will be bundled and delivered to Google Cloud's state, federal, and institutional clients by Carahsoft, one of the public sector's largest solution providers, and its ecosystem of reseller partners and systems integrators. "With the Federal Risk and Authorization Management Program now the law of the land, achieving FedRAMP certification has quickly evolved from cost burden to exponential business opportunity," said Troy Bertram, managing director of Google Cloud's Public Sector Partner Ecosystem. "Whether or not our clients are selling into government markets or looking ahead to renewing contracts, Coalfire's disruptive services portfolio and ability to provide enterprise SaaS companies with FedRAMP advisory and assessment services that accelerate time to market is a mission-critical differentiator for government contractors." The collaboration enables Google Public Sector and Carahsoft clients to accelerate their digital transformation and enter new federal markets through Coalfire's FedRAMP advisory services. These offerings allow customers to quickly and cost-effectively understand gaps and build required architectures and documentation to achieve FedRAMP authorization, reducing the historically exorbitant financial barriers to entry that FedRAMP was known for. Once clients achieve ATO, they are positioned to sell across multiple agencies (not just one), and with the Coalfire/Google Public Sector/Carahsoft solution, clients retain ownership of all technology deliverables. "The FedRAMP roadmap leads to a threat-informed approach to risk management, and the FedRAMP Authorization Act passed in December of last year opens new opportunities for companies to test once and certify many times with reciprocity among agencies," said Carahsoft President Craig P. Abod. "From gap and desired architecture analysis to audit-ready, this partnership with Coalfire enables Carahsoft technology partners operating in Google Cloud to confidently accredit and deploy FedRAMP-compliant environments within an accelerated timeline. Carahsoft and its ecosystem of partners are excited for the opportunity to offer public sector customers a greater variety of FedRAMP-certified solutions deployed on Google Cloud to achieve their mission goals." "Bringing disruptive and cost-effective FedRAMP services to companies on or considering Google Cloud through channel leader Carahsoft now enables customers to accelerate or expand their sales opportunities with the federal government," said Coalfire CEO Tom McAndrew. "As a FedRAMP pioneer, we have a 100% pass rate on FedRAMP environments we've built. This partnership enables a faster, more cost-effective path for companies considering FedRAMP." Coalfire has a well-established relationship with Carahsoft and a long history of serving as the trusted FedRAMP auditor and assessment body for Google Cloud. "Whether required or not, FedRAMP is a business opportunity, and every cloud services and SaaS provider should have a FedRAMP strategy," said Jeff Rector, head of worldwide channels and partnerships at Coalfire. "We're excited to take this next step with Google Public Sector and Carahsoft as we work together to help our customers manage and monetize the FedRAMP opportunity." About Carahsoft Carahsoft Technology Corp. is The Trusted Government IT Solutions Provider®, supporting Public Sector organizations across Federal, State and Local Government agencies and Education and Healthcare markets. As the Master Government Aggregator® for our vendor partners, we deliver solutions for Cybersecurity, MultiCloud, DevSecOps, Big Data, Artificial Intelligence, Open Source, Customer Experience and more. Working with resellers, systems integrators and consultants, our sales and marketing teams provide industry leading IT products, services and training through hundreds of contract vehicles. Visit us at www.carahsoft.com About Coalfire The world's leading organizations – including the top five cloud service providers and leaders in financial services, healthcare, and retail – trust Coalfire to elevate their cyber programs and secure the future of their business. Number one in compliance, FedRAMP®, and cloud penetration testing, Coalfire is the world's largest firm dedicated to cybersecurity services, providing unparalleled technology-enabled professional and managed services. To learn more, visit Coalfire.com.

Read More

Emerging Technology, Government Business

RSI's AI-Powered Solutions Empower Governments to Transform Operations

Newswire | June 29, 2023

Revenue Solutions, Inc. (RSI), a leading provider of advanced SaaS solutions for government revenue management and control, is revolutionizing tax compliance through its cutting-edge AI technology. By leveraging the power of analytics and machine learning, RSI's flagship product, revX, empowers governments to streamline workflows, make data-driven decisions with unprecedented efficiency, and enhance revenue management. "Governments around the world are facing increasing demands for efficiency, transparency, and compliance," says John Skinner, CEO of RSI. "At RSI, we are proud to be at the forefront of driving innovation that addresses these critical needs. revX Analytics is not just a technology solution; it represents a bold vision for transforming government operations through AI. We are empowering governments to unlock their full potential, enabling them to make more informed decisions, increase revenue, identify fraud, and optimize resources. We are committed to reinventing the way governments operate, and revX Analytics is the cornerstone of that revolution." The core principle embedded in revX Analytics is the goal of making data-driven decisions. By offering an extensive range of business rules and functions, RSI enables governments to optimize resources, saving time and money. revX Analytics automates decisions where possible, while also identifying instances where staff input and involvement is crucial. Key areas of focus for revX Analytics to support government decision-making include Discovery, Compliance, Fraud Detection, Collections Prioritization and Optimization, and Audit Selection. John Kitonis, CTO of RSI, highlights the company's continuous pursuit of innovation and technology advancement. "At RSI, we are constantly pushing the boundaries of what is possible with AI technology," says Kitonis. "We believe in being at the forefront of innovation, consistently exploring new approaches and technologies to improve our solutions. With revX Analytics, we have pushed a platform that not only harnesses the power of machine learning and data aggregation but also adapts to evolving compliance challenges. Our commitment to staying ahead of the curve ensures that our customers benefit from state-of-the-art technology that delivers accurate results, reduces workload, and enhances fraud detection. We are dedicated to empowering governments with the best tools available in the market." revX Analytics modernizes fraud detection by implementing machine learning methods and model predictions. The solution effectively scores risk and applies rules and conditions to identify potentially fraudulent activity during returns processing. This approach helps reduce the workload of refund reviews, improves fraud identification accuracy, and ensures a higher level of scrutiny for fraudulent claims. By leveraging AI technology, governments can significantly enhance their compliance review processes and identity verification protocols, resulting in a more secure and efficient revenue management system. With its advanced collections prioritization feature, revX Analytics assists governments in optimizing their delinquent account collections. By analyzing data from various sources, such as previous payment history, account aging, and risk-scoring algorithms, the platform enables governments to identify and prioritize accounts that require immediate attention. This intelligent system ensures that collection efforts are focused on high-risk accounts, maximizing the chances of successful recovery while minimizing the resources spent on low-priority cases. By analyzing a wide range of data points, including historical patterns, anomalies, and compliance indicators, revX Analytics provides optimal courses of action for audit selection. In a real-life scenario, a large State Department of Labor (DOL) benefited from RSI's analytics. Prior to RSI, the DOL identified fraud through manual processes, which became increasingly challenging due to the surge in claims during the pandemic. With the onset of the crisis, the volume of incoming claims skyrocketed from around 3,000 per week to approximately 90,000 per week, putting significant strain on the department's resources. At the same time, cases of potentially fraudulent identity increased from about nine per week to a staggering 4,500 per week. Manual case investigation was no longer feasible for the department's staff, who had to handle a 50,000% increase in workload. With RSI as their trusted analytics partner, the DOL and RSI developed a phased approach to address the overwhelming increase in claims volume. Through automation, data aggregation, and advanced analytics, RSI enabled the DOL to process and identify fraudulent claims more efficiently improving fraud identification accuracy from 50% to nearly 92%. This prevented over 130,000 imposter claims and saved billions of dollars while ensuring valid claims were promptly processed and staff had more time to investigate problematic cases. RSI's commitment to innovation is exemplified through its powerful analytics tools and capabilities. revX's AI-powered technology is revolutionizing fraud detection, optimizing workflows, and enabling data-driven decisions. The revX Platform empowers governments to effectively identify the level of risk and supply optimal courses of action, ensuring informed and strategic decision-making. As a result, governments can enhance revenue management, ensure compliance, and unlock new levels of efficiency and effectiveness. About Revenue Solutions Founded in 1996, Revenue Solutions, Inc.™ is the trusted, collaborative partner leading governments to innovation with the only cloud-native packaged software solution, revX™. Offered as Software as a Service (SaaS), revX™ is the preferred platform for government revenue processing. We empower public agencies and offices with solutions that improve citizen services, increase operational efficiency, collect additional revenue, and maximize compliance. For over 25 years, RSI™ has delivered transformative technology solutions across hundreds of client projects throughout the United States and Canada.

Read More

Government Business, Cybersecurity

CoSo Cloud Secure Virtual Training Platform Achieves StateRAMP Authorization

businesswire | August 17, 2023

CoSo Cloud LLC (CoSo), a Class Technologies company, and leading provider of secure, private-cloud managed services and custom applications for high-consequence eLearning and virtual training, today announced its platform has received StateRAMP authorization for leading eLearning and virtual classroom offerings from Adobe® and Class Technologies. This milestone achievement enables all U.S. state government agencies reliant on public tax dollars to make assured investments in and harness the utmost level of secure technology for government training and education. StateRAMP is a critical cloud security assessment and authorization program designed to address the specific technology and compliance requirements of state and local governments. With this authorization, state government agencies and publicly funded educational institutions are now equipped with the highest levels of security and compliance, aligning seamlessly with the stringent requirements to protect government and citizen data. CoSo Cloud's StateRAMP authorization builds upon CoSo’s FedRAMP security authorizations for Federal Government agencies, and represents a significant industry advancement in secure eLearning and virtual training solutions, further reinforcing the company's position as a preeminent and trusted partner for public sector organizations. "The CoSo Secure Private Cloud Platform has the most secure and compliant authorizations in the industry,” said David Nelson, Head of Cyber Security at CoSo Cloud. “With the StateRAMP authorization, customers who rely upon Class and Adobe for virtual training and eLearning are now able to deploy their training and education initiatives with the utmost confidence and security." CoSo Cloud's StateRAMP-compliant offerings come equipped with robust data encryption, secure access controls, continuous monitoring and regular audits to ensure ongoing adherence to the highest security standards. As a result, government agencies can leverage the innovative tools that CoSo manages to optimize their workforce training, professional development, and educational programs without compromising on security or compliance. About CoSo Cloud CoSo Cloud LLC, a Class Technologies Inc. company, provides secure private-cloud managed services, custom software applications, and expert professional services for high-consequence virtual training and eLearning. Global enterprises and government agency customers rely on CoSo to complete their Adobe Connect, Adobe Learning Manager and Class solutions when security, compliance, and reliability requirements demand more from virtual meetings and learning management systems. CoSo Cloud is an Adobe, Class Technologies, SAP, and Zoom partner.

Read More

Emerging Technology, Infrastructure

nZero Joins Green Proving Ground Program as U.S. General Services Administration Integrates Carbon Tracking Software for the First Time

PR Newswire | July 13, 2023

Carbon management and accounting platform nZero will be tracking real-time 24/7 carbon-free electricity under the U.S. General Services Administration's (GSA) Green Proving Ground (GPG) program as part of the Federal Government's quest to decarbonize federal buildings. The government agency recently announced that, in collaboration with the U.S. Department of Energy, it will invest $30 million from the Inflation Reduction Act to increase the sustainability of federal buildings by testing novel technologies through the GPG program. This marks the first year GSA is integrating carbon tracking software. nZero will be supporting the Biden-Harris Administration's larger initiative to advance clean energy tech offerings and establish net-zero federal buildings. "GSA serves as a standard for federal building development across the country, and our carbon management and emissions tracking will complement the agency's ongoing work toward achieving net-zero federal buildings," said Josh Griffin, Chief Policy Officer and Co-Founder at nZero. "The opportunity to work with GSA and the GPG program as one of the first carbon accounting software to be evaluated under this program is an honor. We look forward to working toward a common goal of decarbonizing the built world through more transparent and accurate greenhouse gas accounting." The GPG program works to advance GSA's goals of achieving net-zero emissions in federal buildings and creating clean energy jobs by evaluating American-made, emerging and sustainable technologies to help increase the deployment of federal electric vehicle supply equipment, protect air quality, reduce climate pollution, and enhance building performance. The GPG program leverages GSA's real estate portfolio to assess innovative building technologies in real-world settings. "nZero is playing an important role in the Green Proving Ground program, as the Federal Government drives further innovation and clean energy initiatives across the country," said Robin Carnahan, Administrator of GSA. "In furtherance of the Federal Government's mandate to track these emissions, nZero's participation in the program will help GSA evaluate accurate and efficient carbon accounting as we push toward our ongoing goal of net-zero federal buildings." With the additional funds from the Inflation Reduction Act, GSA is able to increase its evaluation and investment in technologies that will benefit its real estate portfolio. nZero's role as a selected technology pertains to greenhouse gas accounting, one of the GPG program's seven technology areas of focus. The seven areas include: Greenhouse Gas Accounting, Electric Vehicle Supply Equipment, Germicidal Ultraviolet, Grid-Interactive Efficient Buildings, High-Performance, Onsite Renewables, and Window Retrofit. About nZero nZero is a real-time carbon accounting and management platform that collects, analyzes and produces emissions and insights data to help NGOs, government agencies and organizations accelerate their journey to net zero. nZero utilizes a proprietary carbon data model to capture and automate all emission points from an organizations' operational footprint at the highest granularity possible and provides 24/7 analysis of scope 1, 2 and 3 emissions. Unlike other offerings that rely on third-party data and opaque averages, nZero's accurate, first-party, contextual data helps clients understand changes hour-by-hour, access metrics to reach climate goals and reduce operational and capital costs. nZero's data is audit-ready and compliant with all reporting criteria, mitigating risk and ensuring that organizations are prepared for new rules, regulations, and financial reporting demands. nZero recognition includes the 2022 "Leader in Sustainability" Award from the Economic Development Authority of Western Nevada (EDAWN), the 2022 Sustainability Product of the Year Award from Business Intelligence Group, a TIME Magazine Best Inventions of 2022 recipient, as well as an honorable mention on Fast Company's 2022 World Changing Ideas List. About GSA GSA provides centralized procurement and shared services for the Federal Government, managing a nationwide real estate portfolio of nearly 370 million rentable square feet, overseeing approximately $75 billion in annual contracts, and delivering technology services that serve millions of people across dozens of federal agencies. GSA's mission is to deliver the best customer experience and value in real estate, acquisition, and technology services to the government and the American people.

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