The Potential Payoff for Applying Metrics and Analytics to Government Is Significant
Government Executive | November 20, 2017
Our recent column on metrics and analytics triggered several stimulating exchanges. One thread running through the reaction to these proven practices, which have been widely used in business for decades, is that they have not gained broad support in government. Corporate managers are inundated daily by performance data. And of course predictive analytics are central to virtually every research field.