Video service Zoom taking security seriously: U.S. government memo

Zoom | April 07, 2020

Video conferencing company Zoom has been responsive to concerns over its software, the U.S. Department of Homeland Security (DHS) said in a memo recently distributed to top government cybersecurity officials and seen by Reuters. The memo - drafted by DHS’s Cybersecurity and Infrastructure Security Agency and the Federal Risk and Authorization Management Program, which screens software used by government bodies - sounded a positive note about the teleworking solution, which has been beset by security worries since the coronavirus outbreak drew in a flood of new stay-at-home users.

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According to the United States Bureau of Labor Statics, the average annual expenditures during this period were $50,486. Northeast spending was $54,918, Midwest spending was $47,846, Southern spending was $46,823 and Western spending was $55,453.


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EMERGING TECHNOLOGY

CGI Federal readies customers for G-Invoicing federal mandate with new versions of its Momentum® ERP solution

CGI Federal | September 01, 2022

As federal agencies modernize their systems to process intragovernmental Buy/Sell transactions, CGI Federal has upgraded nearly 20 federal government clients in the past year to the latest versions of its ERP solution Momentum®, providing customers the functionality needed to comply with the latest federal mandates. This upgrade allows federal agencies to fully interact with the new U.S. Treasury Government-Invoicing (G-Invoicing) platform with full serviceability for their mission-critical operations, including creating and storing interagency agreements, creating orders, tracking performance and transferring funds. CGI Federal has worked closely with the U.S. Treasury Department since 2019 in the creation of the latest requirements and included this G-Invoicing functionality, along with operational updates to its Momentum customers across all supported releases. Momentum customers benefit from full automation of all G-Invoicing processes, including general terms and conditions integration, pull only and push/pull order integration models and full support of the related billing, collecting, payment, adjustment and accrual processes. The latest release also enhances the supporting Momentum functionality for reimbursable agreement management, including G-Invoicing components. "Implementing mandatory G-Invoicing processes creates a daunting challenge for many federal agencies, As we move forward in supporting our clients with G-Invoicing implementations to keep up with the October 1 federally-mandated deadline, we continue to enhance Momentum's functionality to best support evolving business processes. CGI Federal's Momentum product team proactively monitors Treasury post-mandate enhancements so that our built-for-government ERP solution continues to keep pace with future Treasury changes." -John B. Owens II, Senior Vice-President and Enterprise Solutions Group lead at CGI Federal. About CGI Federal: CGI Federal Inc., a wholly-owned U.S. operating subsidiary of CGI Inc., is dedicated to partnering with federal agencies to provide solutions for defense, civilian, healthcare and intelligence missions. Founded in 1976, CGI is among the largest IT and business consulting services firms in the world. With 88,500 consultants and other professionals across the globe, CGI delivers an end-to-end portfolio of capabilities, from strategic IT and business consulting to systems integration, managed IT and business process services and intellectual property solutions. CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results. With Fiscal 2021 reported revenue of C$12.13 billion, CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB).

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EMERGING TECHNOLOGY,GOVERNMENT BUSINESS

NIC State Partners Receive 2022 Government Experience Awards from the Center for Digital Government

Tyler Technologies | September 17, 2022

Tyler Technologies, Inc. (NYSE: TYL) is proud to announce that its NIC subsidiary’s state partners swept the 2022 Overall State Experience category, while several other NIC state partners won awards in the 2022 County and State Project Experience categories. The Government Experience Awards recognize the innovation of states, cities, and counties that excel at creating valuable online government services and applications. The Center for Digital Government is a national research and advisory institute on information technology policies and sets the standard for measuring best practices in state and local government. The Overall Experience category encompasses the entire experience of government and the provision of digital services across multiple channels. In the Overall State Experience category, NIC partner states swept the top five. Maryland took first place, Utah took second place, and Mississippi, Indiana, Louisiana, and Vermont rounded out third, fourth, and fifth. Among this category’s finalists were five NIC partner states: Arkansas, Hawaii, Maine, Oklahoma, and Oregon. For Maryland, this is the state’s second time taking the coveted top spot and the fifth consecutive year in the top three. In fact, NIC states remain prominent in this category year over year. In the last eight years, Maryland has placed in the top five category six times, while Utah, Mississippi, and Indiana have placed seven times. “We appreciate our longtime partners in the state of Maryland and congratulate the state on their exciting and well-deserved achievement, We look forward to continued collaboration with the Maryland Department of Information Technology and our state partners to deliver more innovative business and resident-centric digital government experiences.” -Nancy Schmid, general manager of NIC Maryland. In addition to the Overall Experience category, Project Experience awards have a single focus area and can include more than one interaction channel. NIC partner states were also awarded in the County and State Project Experience categories. Colorado, Hawaii, New Jersey, Rhode Island, and Wisconsin were honored for their county or state-related projects, developed in partnership with NIC: City and County of Honolulu, Hawaii’s HNLDOC Records Collection Web Site Colorado’s Colorado.gov Portal Website Redesign New Jersey State Police’s Firearms App and Registration System (FARS) Rhode Island’s Enterprise Content Management System (eCMS) Wisconsin Department of Transportation’s eMV PARTNER Plate and Sticker Auto-ordering “Tyler and NIC are proud to partner with each of these fifteen states in continuing to improve government experience and eliminate boundaries around service delivery, It is an honor to be recognized annually, along with our state partners.” -Elizabeth Proudfit, president of NIC. About Tyler Technologies and NIC: Acquired by Tyler Technologies (NYSE: TYL) on April 21, 2021, NIC is a leader in digital government solutions and payments, partnering with government to deliver user-friendly digital services that make it easier and more efficient to interact with government. NIC and Tyler are united in their mission to empower public sector entities to operate more efficiently and connect more transparently with their constituents and with each other. Tyler has more than 37,000 successful installations across more than 12,000 locations, with clients in all 50 states, Canada, the Caribbean, Australia, and other international locations.

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EMERGING TECHNOLOGY

SES Government Solutions Expands Leadership Team with Key Appointments

SES | September 14, 2022

SES Government Solutions (SES GS), a wholly-owned subsidiary of SES, announced today the final series of leadership appointments. The newly-appointed leadership team positions the organization for its next phase of growth and transformation as a leader in integrated multi-orbit, multi-band SATCOM network solutions. The expanded leadership team is an extension of SES GS’ continued integration after the recent DRS Global Enterprise Solutions (DRS GES) acquisition. The newly-appointed SES GS leadership team members are: Scott Galus, Senior Vice President of Operations Scott is a seasoned leader with more than 20 years of federal contracting sector experience. Scott began supporting government programs when he joined SAIC in 1997 and later served as a Project Control Manager for the Athens C41 program, an IT security contract with the Government of Greece. Since joining SES GS in 2009, Scott has led both finance and sales departments where he was responsible for the company’s financial planning, analysis & management, legal, contracts, procurement and financial/cost accounting and reporting functions. In his new role, Scott will provide strategic and operational leadership overseeing the organization’s operating divisions. Nitin Bhat, Senior Vice President of Engineering Nitin holds over 30 years of experience designing and developing wireless, terrestrial, Information Technology (IT), and cyber solutions for the U.S. Government and military. The former DRS GES Vice President, Engineering and Technical Operations brings an extensive technical background in designing end-to-end solutions for mission-critical, large-scale Department of Defense tactical networks. In his new role, Nitin will lead a diverse and skilled team of engineers focused on aerospace, terrestrial, cyber, networking, advanced technologies, Network Operations and Security Center (GNOSC), and software development. Luz Martinez, Senior Vice President of Finance Luz has 20 years of experience in finance and accounting, including service in the United States Army for eight years. Luz joins SES GS after 12 years at DRS GES, most recently as the Vice President, Finance & Accounting. Luz will lead the company’s financial planning, analysis & management, procurement, financial/cost accounting, and reporting functions. “I’m delighted to announce the appointment of Scott, Nitin and Luz to our leadership team. These new Senior Vice Presidents are exceptionally qualified leaders who are bringing expertise and forward-thinking direction in the key areas that enable us to efficiently serve our customers, These new appointments will energize our organization and enable us to deliver best-in-class integrated solutions and state-of-the-art multi-orbit satellite networking capabilities to the U.S. Government.” -David Fields, President and CEO of SES GS. About SES Government Solutions: SES Government Solutions (SES GS) is a wholly-owned subsidiary of SES, the leader in global content connectivity solutions, and is exclusively focused on building, managing, and supporting the most advanced satellite network solutions for the US Government. SES GS leverages a proven multi-operator network integration and management capability, an extensive global terrestrial network, as well as access to SES’s multi-orbit satellite fleet. It also offers US Department of Defense customers the essential tools in cybersecurity for mission-critical operations, coupled with a proven track record in governance and compliance. SES GS operates under a proxy board, enabling it to support classified projects, and it has been present in the US Government satcom market for over four decades. About SES: SES has a bold vision to deliver amazing experiences everywhere on earth by distributing the highest quality video content and providing seamless connectivity around the world. As the leader in global content connectivity solutions, SES operates the world’s only multi-orbit constellation of satellites with the unique combination of global coverage and high performance, including the commercially-proven, low-latency Medium Earth Orbit O3b system. By leveraging a vast and intelligent, cloud-enabled network, SES is able to deliver high-quality connectivity solutions anywhere on land, at sea or in the air, and is a trusted partner to the world’s leading telecommunications companies, mobile network operators, governments, connectivity and cloud service providers, broadcasters, video platform operators and content owners. SES’s video network carries ~8,000 channels and has an unparalleled reach of 366 million households, delivering managed media services for both linear and non-linear content.

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EMERGING TECHNOLOGY

U.S. Public Sector Updates Security for New Cloud Reality

ISG | September 16, 2022

State and municipal governments in the U.S., many still burdened by legacy systems and processes, are working with service providers to secure new cloud-based IT architectures amid major technology transitions, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm. The 2022 ISG Provider Lens™ Cybersecurity — Solutions and Services report for the U.S. Public Sector finds that governments and associated public organizations know they need to quickly overhaul both IT and cybersecurity to meet growing demand for remote work and online services to constituents. Most favor wholesale migration to cloud architectures and modern cybersecurity tools, but they need to overcome long-established procurement practices to succeed. “Legacy platforms and processes have held many agencies back from offering better services and becoming more efficient, The new, more holistic approach to technology also extends to cybersecurity.” -Nathan Frey, partner, ISG Public Sector. The COVID-19 pandemic has intensified challenges governments in the U.S. have faced for decades, the report says. Lockdowns and work-from-home requirements forced agencies to offer more services online while ramping up IT support for suddenly remote workers. At the same time, a long-term exodus of older employees accelerated, making it even harder for organizations to catch up. These factors have triggered a wave of IT modernization in the U.S. public sector, including projects to update IT security systems, especially identity and access management (IAM) and data loss/leakage prevention (DLP), ISG says. Advanced IAM systems let agencies offer more workers and constituents secure access to systems, while DLP provides better control of what data users can access in those systems and how they can use the data. “Public agencies want more sophisticated security tools, with proper integration, so they can offer better services without increasing risk, Qualified service providers with public-sector experience are helping at every stage of the process.” -Jan Erik Aase, partner and global leader, ISG Provider Lens Research. More state and local governments are seeking technical security services for integration and implementation and engaging with managed security service providers for ongoing operations, ISG says. Some governments are also turning to strategic security service providers for help in developing an overall security vision spanning all departments and functions, often for the first time. The 2022 ISG Provider Lens™ Cybersecurity — Solutions and Services report for the U.S. Public Sector evaluates the capabilities of 61 providers across five quadrants: Identity and Access Management (IAM); Data Leakage /Loss Prevention (DLP) and Data Security; Technical Security Services; Strategic Security Services, and Managed Security Services. The report names IBM as a Leader in all five quadrants and Atos as a Leader in four quadrants. It names Accenture, Capgemini, Deloitte, EY and Infosys as Leaders in three quadrants each. Broadcom, Unisys and Verizon are named as Leaders in two quadrants each. ManageEngine, Microsoft, Okta, Palo Alto Networks, Proofpoint, RSA, Trend Micro, Varonis, Wipro and Zscaler are named as Leaders in one quadrant each. About ISG Provider Lens™ Research: The ISG Provider Lens™ Quadrant research series is the only service provider evaluation of its kind to combine empirical, data-driven research and market analysis with the real-world experience and observations of ISG's global advisory team. Enterprises will find a wealth of detailed data and market analysis to help guide their selection of appropriate sourcing partners, while ISG advisors use the reports to validate their own market knowledge and make recommendations to ISG's enterprise clients. The research currently covers providers offering their services globally, across Europe, as well as in the U.S., Canada, Brazil, the U.K., France, Benelux, Germany, Switzerland, the Nordics, Australia and Singapore/Malaysia, with additional markets to be added in the future. About ISG: ISG (Information Services Group) (Nasdaq: III) is a leading global technology research and advisory firm. A trusted business partner to more than 800 clients, including more than 75 of the world’s top 100 enterprises, ISG is committed to helping corporations, public sector organizations, and service and technology providers achieve operational excellence and faster growth. The firm specializes in digital transformation services, including automation, cloud and data analytics; sourcing advisory; managed governance and risk services; network carrier services; strategy and operations design; change management; market intelligence and technology research and analysis. Founded in 2006, and based in Stamford, Conn., ISG employs more than 1,300 digital-ready professionals operating in more than 20 countries—a global team known for its innovative thinking, market influence, deep industry and technology expertise, and world-class research and analytical capabilities based on the industry’s most comprehensive marketplace data.

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Spotlight

According to the United States Bureau of Labor Statics, the average annual expenditures during this period were $50,486. Northeast spending was $54,918, Midwest spending was $47,846, Southern spending was $46,823 and Western spending was $55,453.

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