January 25, 2024 | USA
Current bureaucratic procedures in the Federal government have imposed an overwhelming paperwork burden on citizens and workers, amounting to over 9 billion hours annually. In December 2021, President Joe Biden issued the Executive Order on Transforming Federal Customer Experience and Service Delivery to Rebuild Trust in Government. Although past actions have laid the groundwork for service improvements, this new order recognizes the need for sustained focus, accountability, and improved delivery for the public's benefit. Service delivery should prioritize the needs of citizens. Through human-centered design, empirical research, behavioral science insights, and continuous engagement in service delivery, processes can be made more efficient, fair, equitable, and transparent.
Government must harness technology to modernize services, ensuring they're user-friendly, accessible, transparent, equitable, and protective. In our Potomac Officer’s Club’s: Radiant Digital CX Imperative session, we will discuss how digital transformation strategies can help agencies as they redesign customer experience to align with the presidential directive, including enhancing transparency, removing inequitable barriers, and protecting customer data.
November 2, 2023 | USA
Embrace the next frontier in identity security
We’re taking Navigate Government to a city near you. Navigate Government featuring iD.gov is the forum for identity practitioners to get first-hand insight into “what’s next” in identity security from a government perspective.
November 14, 2023 | USA
The State of GovTech 2023 unites the whole ecosystem of local government innovation in a unique, all-encompassing event. Catering not only to technology experts, but local government leaders and innovators seeking to build networks, see the future of city technologies, and problem-solve with peers on key government challenges. This gathering offers a platform for the entire government technology ecosystem—including startups, technology companies, investors, entrepreneurs, NGOs, and academia—to assemble and discuss the latest innovation and technology trends, exchange best practices, network, and collaborate.
January 31, 2024 | USA
In today's rapidly evolving global landscape, speed, innovation, technology and capability are all key to achieving dominance and projecting power on the world stage. The foremost defense leaders, researchers, experts and decision makers convene to discuss the latest developments in cutting-edge technology for the U.S. military at the Potomac Officers Club’s 10th Annual Defense Research and Development Summit.
Our distinguished speakers will discuss topics such as bridging the valley of death, winning the great power competition, navigating the virtual battlespace, securing the innovation advantage, intelligent NetOps and deploying AI to unlock R&D potential during our tenth installment of one of the largest and most comprehensive GovCon defense summits of the year!