August 28-28, 2018
Washington, USA (United States of America)
Changes continue in how the federal government operates and manages technology for improving service, including the Administration challenging government agencies to focus on effective ways to foster citizen engagement. DGI’s 18th Government Customer Experience Conference which is free for government professionals will explore the policies, applications, and technologies involved with improving customer experience and citizen services. This annual event is one of the largest serving public sector professionals responsible for improving customer experience and citizen engagement through all aspects of serving citizens to include but not limited to onsite, online, social media, mobile, contact center operations, and more.