Strategy and Performance Management in the Government

Government organizations in the United States and around the world are placing greater emphasis on performance, particularly with regard to the expectations of their stakeholders and customers. While promoting accountability is an important motivation for this emphasis on performance, it is not the only driving force. Most organizations operate as a network of various departments that are inextricably interconnected. Decisions made in one part of the network necessarily affect the activities and outcomes in other network areas. This drives the growing need for transparency, both within and between government agencies. In addition, a focus on performance draws attention to results.

Spotlight

Ealing Council (London Borough of Ealing)

Ealing Council serves the residents and businesses of London's third largest borough, which is located in the heart of west London.

OTHER WHITEPAPERS
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Funding the Global Benefits to Biopharmaceutical Innovation

whitePaper | February 12, 2020

Both the U.S. Government and biopharmaceutical industry have been central engines for developing new medical treatments and cures, thereby lowering the effective price of better health for patients worldwide. The sector has done so by being both the world leader in these biopharmaceutical cures and treatments as well as the source of the returns that are required to fund new medical R&D investments.

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Government Cloud Plus Security Whitepaper

whitePaper | June 16, 2020

Federal, state, and local government organizations, along with government contractors, trust Salesforce to deliver critical business applications, in large part because of Salesforce’s commitment to security and privacy

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FIDO for e-Government Services

whitePaper | December 13, 2022

The global COVID-19 pandemic closed offices and forced governments to rapidly move services online, if they weren’t already, to serve its citizens. Although usernames and passwords are easy to deploy and easy for citizens to use, they leave systems and users vulnerable to cyberattacks. They are especially vulnerable to phishing attacks designed to steal login credentials and compromise legacy multi-factor authentication (MFA) tools like those using one-time passwords (OTP) and push notifications. With phishing attacks on the rise, it is imperative for governments to support “phishing-resistant” MFA technology that is also accessible, efficient, and cost-effective.

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WHITE PAPER ON NATIONAL TRANSPORT POLICY

whitePaper | May 27, 2022

Public policy-making processes are by their nature cumbersome, and not just because of the issues to be addressed. They also have to be inclusive and a myriad of competinginterests need to be addressed and to an extent satisfied.

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PPIC Statewide Survey: Californians and Their Government, January 2020

whitePaper | January 16, 2020

Less than two months before California’s presidential primary, the Democratic primary remains a three-way race between Bernie Sanders, Joe Biden, and Elizabeth Warren. Most Californians say President Trump should be removed from office and disapprove of his handling of the situation with Iran. These are among the key findings of a statewide survey released today by the Public Policy Institute of California.

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Customer Chronicles — Securing State and Local Government Agencies with Strong MFA

whitePaper | February 3, 2020

Protecting sensitive data and maintaining cybersecurity hygiene are top concerns for security professionals and CISOs from state and local government agencies. Government networks contain sensitive data such as social security numbers, voter registration, medical records, bank account and credit card numbers of millions of people and businesses, which can make them an attractive target for bad actors. With the increasing sophistication of cyberattacks and the lack of resources at their disposal, the IT departments across these agencies are looking for a solution that enables them to do more with less. We built Duo to be a simple, affordable and secure solution to help government agencies – and organizations of all sizes – solve to these problems.

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Spotlight

Ealing Council (London Borough of Ealing)

Ealing Council serves the residents and businesses of London's third largest borough, which is located in the heart of west London.

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