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Citizenship and Immigration Services Ombudsman
U.S. Citizenship and Immigration Services (USCIS) administers an immigration benefits system that handles millions of applications and petitions annually. Americans and prospective Americans all have a stake in the proper administration of immigration benefits. While USCIS timely adjudicates the majority of filings in accordance with applicable statutes, regulations, and policy, the Ombudsman’s Office is able to assist when applications are delayed past posted processing times or there are administrative or adjudication errors.
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