Who’s pretending to be the government now?

Infographic | December 18, 2019

To better understand change management initiatives in government, Genesys partnered with GovLoop and surveyed 312 public sector employees. The following infographic explores the results of the survey and uncovers the effectiveness of a solid change management program.

Infographic | February 12, 2020

It’s no surprise that you have concerns about the privacy and security of your sensitive Intellectual Property (IP) in the cloud. In 2018, more data was stolen than ever before, with a total of 4.5 billion records compromised in the first half of the year alone.

Infographic | January 13, 2020

Learning and development within the Federal government will continue to face numerous challenges over the next few years. The largest challenge stems from an aging Federal workforce. With the largest population shifting into retirement, there is a shortage of employees with adequate training to fill those positions. The skill gaps that remain, will be left to a workforce that is not accustomed to long tenures or the traditional way of learning. In order to compete with the private sector for talent, Federal agencies are evolving their training programs to address several factors including:

Infographic | January 7, 2020

Sarah needs a safe and affordable apartment closer to her new job. She used to dread going to the Housing Authority. She hated waiting in line and being treated like a number. But she knows that her government understands her needs. Sarah expects more from her government—and her government delivers.

Infographic | March 9, 2020

Public sector initiatives are more often than not highly complex and carefully planned endeavors. And, to be fair, they have every reason to be. Millions of people depend on public services to make their lives better, and even a brief interruption can affect thousands of citizens.

Infographic | January 6, 2020

The White House report on Al is a research and policy document that was designed to provide recommendations for how the US government should respond to developments in Al as they arise. It is the result of months of research and documentation, and it contains 23 goals within seven mandates. Here are the major takeaways and key points.