The Ultimate Guide to Government CX

whitePaper | May 25, 2022

On 22 July 1994, then 29-year-old army lieutenant Yahya Abdul-Aziz Jemus Junkung Jammeh came to power through a military coup d’état – having ousted the democratically elected President Sir Dawda Kairaba Jawara. For 22 years, Yahya Jammeh ruled The Gambia with an iron fist. During his regime, extrajudicial killings, rape, torture, enforced disappearances, and numerous grievous human rights violations became part and parcel of his military Junta.

whitePaper | July 4, 2022

Keeping a racecar running at peak performance for 24 hours straight is no easy feat. Every aspect of design, engineering, strategy, and performance is pushed to the limit. The process of finishing a race involves hundreds of team members working together round th

whitePaper | August 11, 2022

Organizations in the public sector are moving from a single-cloud community to a multicloud one. Examples of this have already been seen in the intelligence community and Department of Defense space with the introduction of the Commercial Cloud Enterprise (C2E) and Joint Warfighter Cloud Capability (JWCC) contracts. These are just two examples of the massive shift that is occurring across the entire public sector as it modernizes to integrate multiple cloud providers. Leadership needs to plan for the impact this will have on the way programs are staffed and the way systems are engineered and tested. Successful multi-cloud adoption requires thoughtful, purposeful action. A broader availability of cloud service providers (CSPs) means that federal organizations must become smarter and more discerning cloud customers

whitePaper | May 26, 2021

The COVID-19 pandemic has forever changed how government operates and delivers services to constituents. In the spring of 2020, government found itself with a remote workforce, closed field offices, mounting backlogs, outdated manual processes and increasingly strained legacy IT solutions. The impact of the pandemic revealed a divide between legacy and cutting-edge technology solutions, amplifying a critical need to accelerate digital transformation in government.

whitePaper | February 21, 2020

Protecting our Nation’s security and continuing to enhance the prosperity of our citizens are my top priorities. Ensuring that the United States is protected against espionage and other damaging intelligence activities conducted by our foreign adversaries is essential to meeting those goals. The Nation faces an expanding array of foreign intelligence threats by adversaries who are using increasingly sophisticated methods to harm the United States.

whitePaper | April 30, 2022

NeoTech is creating smart city digital infrastructure that can lead to massive improvements in citizens quality of life and increase the protection of the environment while reducing the cost of doing so. NeoTech uses cutting edge technology in both hardware and software to recreate a 1:1 exact replica of the Earth in utterly digital form, enabling thousands of new applications to be spun off on top of our new Metaverse, enabling startups, enterprises, and people alike to take part in this new technological revolution.