2017 CIO Agenda: A Government Perspective

Results from the 2017 Gartner CIO Survey indicate government CIOs' business and technology priorities are poised to participate in a digital ecosystem of connected service networks. A focus on interoperability and an external orientation that embraces interdependence are critical to success.

Spotlight

City of Saint Paul

Saint Paul is the capital city of the State of Minnesota, the home to the National Hockey League’s Minnesota Wild and the nationally renowned Ordway and Penumbra Theatres. Its family-friendly downtown offers both the Science Museum of Minnesota and Children’s Museum. Eleven colleges and universities complement high quality public and private elementary and secondary schools. Art galleries flourish both in Lowertown and in neighborhoods throughout the city. A community-wide preservation ethic has ensured that significant buildings, views and public spaces continue to inspire those who live here.

OTHER WHITEPAPERS
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The Impact of the Trump Labor Market on Historically Disadvantaged Americans

whitePaper | December 19, 2019

The U.S. labor market is the strongest it has been in the last half century, as shown by economic data across various metrics. This is partly attributable to President Trump’s progrowth economic policies, the results of which are disproportionately benefiting Americans who were previously left behind. The Administration’s policies are boosting labor demand and lowering structural barriers to entering the labor market. This report provides evidence that this labor market has contributed to reduced inequality through an economic boom that is greatly benefiting historically disadvantaged groups. These groups are becoming more and more self-reliant through their economic activity, rather than remaining inactive in the labor market to qualify for means-tested government programs.

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Customer Chronicles — Securing State and Local Government Agencies with Strong MFA

whitePaper | February 3, 2020

Protecting sensitive data and maintaining cybersecurity hygiene are top concerns for security professionals and CISOs from state and local government agencies. Government networks contain sensitive data such as social security numbers, voter registration, medical records, bank account and credit card numbers of millions of people and businesses, which can make them an attractive target for bad actors. With the increasing sophistication of cyberattacks and the lack of resources at their disposal, the IT departments across these agencies are looking for a solution that enables them to do more with less. We built Duo to be a simple, affordable and secure solution to help government agencies – and organizations of all sizes – solve to these problems.

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Recommendations on Updating the National Artificial Intelligence Research and Development Strategic Plan

whitePaper | March 16, 2022

A long-term commitment to sustained federal research and development (R&D) funding in AI is critical to advance the United States’ leadership in global innovation. The federal government should increase non-defense investment in AI and basic research to strengthen research in critical fields of AI R&D, including healthcare, education, finance, and more, that underpin economic stability and robust growth. Such investment should reflect a multidisciplinary approach, focused on advancing basic and applied R&D, research on AI governance and norm-setting, and supporting research infrastructure with multi-agency collaboration.

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A digital workplace enables next-generation public service experiences

whitePaper | May 15, 2022

Long before the pandemic created a worldwide retreat from physical workplaces, governments around the world recognised the need to undertake a digital transformation of some kind. Many governments had started to build transformation strategies that would support the gradual adoption of digital technologies to improve efficiency, increase productivity and enable better resource management. The main goal behind these strategies was to create the next generation digital infrastructure that would improve the delivery of services to citizens, from personalised administrative services to tailored health services, safer care for all and customised education. Some governments had started the transformation process. Then the pandemic changed everything. Almost overnight, governments were forced into a new reality that didn’t fit with mid- and long-term digital transformation objectives. Shutdowns changed the world from a largely in-person experience to a virtual experience for government workers and citizens. Government workforces had to quickly move entirely to remote working and governments had to adapt to find new ways to deliver services to citizens. Luckily, the availability of digital tools made the shift possible. So, while the pandemic continued to impact society, governments at all levels were able to shift operations and service delivery online.

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The Future of Money and Payments

whitePaper | September 16, 2022

On March 9, 2022, President Biden signed an Executive Order on Ensuring Responsible Development of Digital Assets (Executive Order).1 Section 4(b) of the Executive Order directs the Secretary of the Treasury, in consultation with the Secretary of State, the Attorney General, the Secretary of Commerce, the Secretary of Homeland Security, the Director of the Office of Management and Budget, the Director of National Intelligence, and the heads of other relevant agencies, to submit to the President a report on the future of money and payment systems. This report reviews the current U.S. system of money and payments, including developments in instant payments and stablecoins. It also describes design choices for a potential U.S. Central Bank Digital Currency (CBDC) in the context of public policy considerations related to building the future of money and payments, supporting U.S. global financial leadership, advancing financial inclusion and equity, and minimizing risks.

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Compliance with Internal Revenue Service (IRS) Publication 1075

whitePaper | June 26, 2022

The United States Internal Revenue Service’s (IRS) goal is to promote taxpayer confidence in the integrity of the tax system by ensuring confidentiality of the tax information provided to the federal, state and local agencies. The IRS 1075 publication provides guidance to agencies, agents, contractors and subcontractors on implementing adequate policies, processes, controls and safeguards to protect Federal tax information (FTI). The IRS 1075 requirements follow the FedRAMP and NIST 800-53 Rev.5 guidelines. Agencies that receive FTI must ensure that they have adequate programs in place to protect the data received in line with IRS 1075 guidelines. VMware Cloud on AWS GovCloud (US) has been authorized against the FedRAMP High baseline controls and therefore can support agencies in meeting the IRS 1075 requirements.

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Spotlight

City of Saint Paul

Saint Paul is the capital city of the State of Minnesota, the home to the National Hockey League’s Minnesota Wild and the nationally renowned Ordway and Penumbra Theatres. Its family-friendly downtown offers both the Science Museum of Minnesota and Children’s Museum. Eleven colleges and universities complement high quality public and private elementary and secondary schools. Art galleries flourish both in Lowertown and in neighborhoods throughout the city. A community-wide preservation ethic has ensured that significant buildings, views and public spaces continue to inspire those who live here.

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