Emerging Technology, Infrastructure

A digital workplace enables next-generation public service experiences

May 15, 2022

A Digital workplace whitepaper
Long before the pandemic created a worldwide retreat from physical workplaces, governments around the world recognised the need to undertake a digital transformation of some kind. Many governments had started to build transformation strategies
that would support the gradual adoption of digital technologies to improve efficiency, increase productivity and enable better resource management. The main goal behind these strategies was to create the next generation digital infrastructure that would
improve the delivery of services to citizens, from personalised administrative services to tailored health services, safer care for all and customised education. Some governments had started the transformation process. Then the pandemic changed everything.

Almost overnight, governments were forced into a new reality that didn’t fit with mid- and long-term digital transformation objectives. Shutdowns changed the world from a largely in-person experience to a virtual experience for government workers and citizens. Government workforces had to quickly move entirely to remote working and governments had to adapt to find new ways to deliver services to citizens. Luckily, the availability of digital  tools made the shift possible. So, while the pandemic continued to impact society, governments at all levels were able to shift operations and service delivery online.

Spotlight

Office of Texas Governor Greg Abbott

Governor Greg Abbott's office is a uniquely entrepreneurial organization of leaders committed to supporting the Governor's vision for a better, more prosperous Texas. With responsibilities ranging from the research and creation of policy initiatives to the state’s job creation efforts, Governor Greg Abbott plays a key role in shaping the future of the Lone Star State.

OTHER WHITEPAPERS
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Shift Left API Security Testing for Government Agencies

whitePaper | September 7, 2022

Application programming interfaces, or APIs, enable government agencies to seamlessly share data across federal, state, and local levels. They are quite frankly the glue that allows agencies to deliver services to mission partners, civilians, and even disabled veterans. Similar to how retailers create personalized experiences by integrating location, inventory, and payment data, government agencies also create contextual experiences for constituents and personnel by leveraging APIs. The impact of APIs can be seen across all major sectors of government, including traffic and transportation management, utilities, healthcare, social services, agriculture, as well as law enforcement. With the seamless connection between datasets and agencies, government personnel are able to innovate faster and drive speed to mission. How exactly? APIs reduce the workload and redundant operations performed by developers by allowing them to access data stored elsewhere. This enables them to quickly execute on tasks and take on more important projects of greater impact.

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Government Cloud Plus Security Whitepaper

whitePaper | June 16, 2020

Federal, state, and local government organizations, along with government contractors, trust Salesforce to deliver critical business applications, in large part because of Salesforce’s commitment to security and privacy

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UK Government Digital Transformation Beyond Covid-19

whitePaper | August 8, 2022

Over the last almost two years, the COVID-19 pandemic has catalysed the UK government’s digital transformation. Remarkable transition to remote working, rapid delivery of new digital services, and scaling of existing IT systems to meet increased demand have demonstrated the power of digital and paved the way for building a digitally led public sector. Additionally, predominant digital inefficiencies have become clearer, whilst new citizen and staff expectations have been set. But how do government departments plan to build on and sustain this recent impetus to digital transformation in the coming years?

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Modernizing Agriculture Data Infrastructure to Improve Economic and Ecological Outcomes

whitePaper | May 22, 2022

Data innovation is necessary to address a growing number of critical short and long-term food and agricultural issues, including agricultural production, environmental sustainability, nutrition assistance, food waste, supply chain disruptions, and food and farm labor. Though many farmers are already collecting production data about their farms that can help solve these issues, this information remains mostly unavailable to other farmers, policymakers, and USDA due to a number of issues.

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PPIC Statewide Survey: Californians and Their Government, January 2020

whitePaper | January 16, 2020

Less than two months before California’s presidential primary, the Democratic primary remains a three-way race between Bernie Sanders, Joe Biden, and Elizabeth Warren. Most Californians say President Trump should be removed from office and disapprove of his handling of the situation with Iran. These are among the key findings of a statewide survey released today by the Public Policy Institute of California.

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Military and Security Developments Involving the People's Republic of China 2021

whitePaper | November 3, 2021

The Department of Defense (DoD) annual report to Congress on military and security developments involving the People’s Republic of China (PRC) provides a baseline assessment of the Department’s pacing challenge. The PRC has long viewed the United States as a competitor and has characterized its view of strategic competition in terms of a rivalry among powerful nation states, as well as a clash of opposing systems. As expressed in the Interim National Security Strategic Guidance, the PRC is the only competitor capable of combining its economic, diplomatic, military, and technological power to mount a sustained challenge to a stable and open international system. The PRC is increasingly clear in its ambitions and intentions.

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Spotlight

Office of Texas Governor Greg Abbott

Governor Greg Abbott's office is a uniquely entrepreneurial organization of leaders committed to supporting the Governor's vision for a better, more prosperous Texas. With responsibilities ranging from the research and creation of policy initiatives to the state’s job creation efforts, Governor Greg Abbott plays a key role in shaping the future of the Lone Star State.

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