Applying Continuous Improvement in Government Lean Leadership in Action

April 2, 2015

Perhaps more than with any public or private business entity, the task of improving quality and efficiency in the delivery of services by entities in the government sector is a highly variable and complex process. The sheer size and scope of government activities contribute to the challenge. Efforts to improve processes can be impacted by the expectations and demands of the citizenry as well as the divergent political considerations and agendas of elected officials. These and other factors can often result in usually well-intentioned actions that produce little actual improvement.

Spotlight

City of London Corporation

Our services include the Barbican Centre and the Guildhall School of Music & Drama; the Guildhall Library and Art Gallery and London Metropolitan Archive; a range of education provision (including three City Academies); five Thames bridges (including Tower Bridge and Millennium Bridge); the Central Criminal Court at Old Bailey; almost 11,000 acres of open spaces (including Hampstead Heath and Epping Forest), and three wholesale food markets.

OTHER WHITEPAPERS
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Digital Trust

whitePaper | November 1, 2022

Digitalisation offers new approaches to trust. Competitors who do not see eye-to-eye can still transact efficiently because technologies such as privacy-enhancing technologies, distributed ledgers (also called shared ledgers), coupled with good governance in processes now enable these interactions even without parties knowing who they transact with.

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UK Government Digital Transformation Beyond Covid-19

whitePaper | August 8, 2022

Over the last almost two years, the COVID-19 pandemic has catalysed the UK government’s digital transformation. Remarkable transition to remote working, rapid delivery of new digital services, and scaling of existing IT systems to meet increased demand have demonstrated the power of digital and paved the way for building a digitally led public sector. Additionally, predominant digital inefficiencies have become clearer, whilst new citizen and staff expectations have been set. But how do government departments plan to build on and sustain this recent impetus to digital transformation in the coming years?

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Repurposing Government Spectrum for Licensed Commercial Use: A Win-Win for Wireless Providers and Federal Agencies

whitePaper | August 11, 2020

The federal government is the United States’ largest spectrum user. This is no surprise given the multitude of federal missions, from defending the nation to air traffic control to everyday agency communications. Federal communications systems, however, often rely on decades-old wireless technologies, have limited capabilities, and are less spectrally efficient.

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GOVERNMENT WHITE PAPER ON THE REPORT OF THE TRUTH RECONCILIATION AND REPARATIONS COMMISSION

whitePaper | May 25, 2022

On 22 July 1994, then 29-year-old army lieutenant Yahya Abdul-Aziz Jemus Junkung Jammeh came to power through a military coup d’état – having ousted the democratically elected President Sir Dawda Kairaba Jawara. For 22 years, Yahya Jammeh ruled The Gambia with an iron fist. During his regime, extrajudicial killings, rape, torture, enforced disappearances, and numerous grievous human rights violations became part and parcel of his military Junta.

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The Impact of the Trump Labor Market on Historically Disadvantaged Americans

whitePaper | December 19, 2019

The U.S. labor market is the strongest it has been in the last half century, as shown by economic data across various metrics. This is partly attributable to President Trump’s progrowth economic policies, the results of which are disproportionately benefiting Americans who were previously left behind. The Administration’s policies are boosting labor demand and lowering structural barriers to entering the labor market. This report provides evidence that this labor market has contributed to reduced inequality through an economic boom that is greatly benefiting historically disadvantaged groups. These groups are becoming more and more self-reliant through their economic activity, rather than remaining inactive in the labor market to qualify for means-tested government programs.

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AN ASSESSMENT OF THE FEDERAL GOVERNMENT’S FINANCIAL RISKS TO CLIMATE CHANGE

whitePaper | April 26, 2022

The climate crisis poses a serious threat to the United States economy and human welfare, with a narrowing timeframe to invest in opportunities to avoid the most catastrophic impacts. Extreme weather events can be exacerbated by climate change, disrupting supply chains, and flooding made worse by sea level rise can destroy critical infrastructure. As a smaller subset of these impacts, climate change threatens the Nation’s fiscal health.

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Spotlight

City of London Corporation

Our services include the Barbican Centre and the Guildhall School of Music & Drama; the Guildhall Library and Art Gallery and London Metropolitan Archive; a range of education provision (including three City Academies); five Thames bridges (including Tower Bridge and Millennium Bridge); the Central Criminal Court at Old Bailey; almost 11,000 acres of open spaces (including Hampstead Heath and Epping Forest), and three wholesale food markets.

Events