Citizen Services Solutions (CSS) Effective Digital Government Services

whitePaper | May 1, 2022

Customer experience (CX) in government is about more than any single web form, survey, portal, or online claims submission. CX also considers the perceptions, preferences, and sentiments for an individual, business, or organization as they interact across the various channels of an agency’s program or service.

whitePaper | November 26, 2019

The adoption of Internet of Things (IoT) technologies by public sector entities can result in many benefits: increased public safety with video surveillance or street lights, traffic management systems to control vehicle flow, and enhanced medical experience with connected infusion pumps and monitoring systems that communicate with patient records systems. Providing these and other new capabilities, all while increasing employee productivity, is one of the key reasons we are seeing an explosion of IoT deployment in the public sector.

whitePaper | February 21, 2020

Protecting our Nation’s security and continuing to enhance the prosperity of our citizens are my top priorities. Ensuring that the United States is protected against espionage and other damaging intelligence activities conducted by our foreign adversaries is essential to meeting those goals. The Nation faces an expanding array of foreign intelligence threats by adversaries who are using increasingly sophisticated methods to harm the United States.

whitePaper | June 1, 2022

we have seen progress made towards the creation of a fully functioning Digital ID marketplace by the UK Government with the publication by DCMS of the Alpha version 2 of the UK Digital Identity & Attributes Trust Framework2 in September 2021 following a lengthy period of consultation with - and substantive input from

whitePaper | February 25, 2022

Microsoft Azure Government delivers a complete government cloud solution to the U.S. Public Sector. The Azure Government cloud provides physical isolation, screened personnel and commitments to the public sector compliance. Microsoft is committed to implementing world-class security solutions and state of the art technology to meet the applicable controls of NIST 800-53 publication, Federal Risk and Authorization Management Program (FedRAMP) and the CJIS Security Policy

whitePaper | April 28, 2022

The Wall Street Journal called the hybrid workplace a “Cybersecurity Nightmare,” and characterized it as “a hacker’s dream—a constantly changing mix of office and remote workers, devices that move in and out of the company networks, and security staffs stretched thin.” The Wall Street Journal also briefly called out how organizations gain control over this environment – with strong identity-centric security and zero trust.