Compete and Win in the Age of Account Based Buying

July 15, 2019

If you’re on a B2B revenue team, it’s likely your Marketing and Sales teams are experiencing some angst these days when it comes to understanding how prospects and customers want to interact with your company. On one hand customers seem to want ultra-personalized attention on every channel, and on the other it seems as though they instantly delete every one of those painstakingly-crafted, personalized emails you send. They come to your website to download your latest eBook, but then fill out your contact form with “Mickey Mouse” from “ABC Company.”

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Henry County Board of Commissioners

Henry County Board of Commissioners 140 Henry Parkway in McDonough, Georgia Located south of Atlanta, Georgia

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Unlocking UK Digital Identity in 2022

whitePaper | June 1, 2022

we have seen progress made towards the creation of a fully functioning Digital ID marketplace by the UK Government with the publication by DCMS of the Alpha version 2 of the UK Digital Identity & Attributes Trust Framework2 in September 2021 following a lengthy period of consultation with - and substantive input from

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Best Practices for SharePoint Governance

whitePaper | September 30, 2022

SharePoint offers a comprehensive portal and information management platform which has over the years expanded to become a complete information management platform. When SharePoint is deployed with a mature project management process, clear governance, and a commitment to on-going excellence, it becomes a productive tool to solve the problems faced by information workers. It offers a simple method to find, manage, and gather information across multiple sources. When combined with other Microsoft technology offerings, SharePoint becomes the modern workplace's best information management platform.

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Identity Modernization for Government Service Excellence

whitePaper | January 17, 2023

Raising the Bar for Digital Government Services Americans rely on technology to run our everyday lives. Powerful mobile devices, ubiquitous internet access, and modern apps enable today’s remote work, distance learning, e-commerce, online banking, eHealth, streaming entertainment, and so much more. We’ve come to expect great online experiences in practically everything we do

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UK Government Digital Transformation Beyond Covid-19

whitePaper | August 8, 2022

Over the last almost two years, the COVID-19 pandemic has catalysed the UK government’s digital transformation. Remarkable transition to remote working, rapid delivery of new digital services, and scaling of existing IT systems to meet increased demand have demonstrated the power of digital and paved the way for building a digitally led public sector. Additionally, predominant digital inefficiencies have become clearer, whilst new citizen and staff expectations have been set. But how do government departments plan to build on and sustain this recent impetus to digital transformation in the coming years?

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The California DMV's Digital Leap Forward - Accelerating Government Digital Transformation through Automation

whitePaper | May 26, 2021

The COVID-19 pandemic has forever changed how government operates and delivers services to constituents. In the spring of 2020, government found itself with a remote workforce, closed field offices, mounting backlogs, outdated manual processes and increasingly strained legacy IT solutions. The impact of the pandemic revealed a divide between legacy and cutting-edge technology solutions, amplifying a critical need to accelerate digital transformation in government.

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The Ultimate Guide to Government CX

whitePaper | December 26, 2019

Transforming the way governments serve the public is about more than choosing the right technologies. This level of change requires agencies to rethink how they engage their customers — from citizens and external partners to the frontline employees assisting the public.

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Spotlight

Henry County Board of Commissioners

Henry County Board of Commissioners 140 Henry Parkway in McDonough, Georgia Located south of Atlanta, Georgia

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