Creating More Responsive Government Organizations

April 13, 2020

Like many state governments, South Dakota has a large workforce. Managing payroll and benefits for 18,000 current employees and retirees is no easy task, and paper-based processes made it more complex and inefficient. South Dakota needed to move away from manual processes where employees submitted paper forms to HR personnel, who then re-entered the information into a database. State leaders wanted to transition to self-service tools that let employees do things like change their direct deposit information, update their tax withholding and provide a new address — all in just a few clicks.

Spotlight

Northwest Florida Water Management District

One of five water management districts created by the Water Resources Act of 1972, the Northwest Florida Water Management District is charged with managing the water resources of the Florida panhandle. The District works to protect and manage the water resources in a sustainable manner that benefits both the people and natural resources across its 16-county region.

OTHER WHITEPAPERS
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Government Enters the Metaverse

whitePaper | September 12, 2022

Four trends reshaping government for the metaverse continuum.

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FEDERAL HEALTH INFORMATION TECHNOLOGY RESEARCH & DEVELOPMENT STRATEGIC FRAMEWORK

whitePaper | March 25, 2020

The National Science and Technology Council (NSTC) is the principal means by which the Executive Branch coordinates science and technology policy across the diverse entities that make up the Federal research and development enterprise. A primary objective of the NSTC is to ensure that science and technology policy decisions and programs are consistent with the President’s stated goals. The NSTC prepares research and development strategies that are coordinated across Federal agencies aimed at accomplishing multiple national goals.

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American Artificial Intelligence Initiative: Year One Annual Report

whitePaper | February 26, 2020

Continued American leadership in AI is of paramount importance to maintaining the economic and national security of the United States and to shaping the global evolution of AI in a manner consistent with our Nation's values, policies, and priorities.

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GOVERNMENT WHITE PAPER ON THE REPORT OF THE TRUTH RECONCILIATION AND REPARATIONS COMMISSION

whitePaper | May 25, 2022

On 22 July 1994, then 29-year-old army lieutenant Yahya Abdul-Aziz Jemus Junkung Jammeh came to power through a military coup d’état – having ousted the democratically elected President Sir Dawda Kairaba Jawara. For 22 years, Yahya Jammeh ruled The Gambia with an iron fist. During his regime, extrajudicial killings, rape, torture, enforced disappearances, and numerous grievous human rights violations became part and parcel of his military Junta.

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DIGITAL TRANSFORMATION IN FEDERAL AGENCIES

whitePaper | January 17, 2023

Digital modernization refers to the process of utilizing technology, whether through adoption of new tools or the improvement of existing ones, to achieve organizational goals. This can include enhancing the user experience, ensuring high uptime, implementing robust security measures, reducing latency, and streamlining processes for resolving issues. All levels of government are going through a digital transformation to deliver services and programs more effectively,transparently, and economically.To meet the demands of citizens who have adapted to the technological advancements in society, digital government transformation has become a vital aspect of providing efficient and effective services. However, one of the biggest hurdles in this process for federal agencies is striking a balance between leveraging technology for its benefits and maintaining robust security and privacy measures. Federal agencies handle confidential information regularly, making it imperative to safeguard against data breaches. Consequently, agencies must ensure that their digital systems and procedures are secure and adhere to relevant regulatory requirements.

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Nudging Government to Use Evidence

whitePaper | March 30, 2022

Why have we written disparaging statements about government when our firm is so deeply committed to public sector excellence? These include statements like “as the fire rages on, our governments seem powerless” and “hunches no longer pass for evidence these days, unless we’re talking about government policy.” We have compared the policy-making process to a chaotic game of tag and suggested that government policymakers can act as seemingly irrational as Cosmo Kramer did on Seinfeld.

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Spotlight

Northwest Florida Water Management District

One of five water management districts created by the Water Resources Act of 1972, the Northwest Florida Water Management District is charged with managing the water resources of the Florida panhandle. The District works to protect and manage the water resources in a sustainable manner that benefits both the people and natural resources across its 16-county region.

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