Digital Trust

whitePaper | December 26, 2019

Transforming the way governments serve the public is about more than choosing the right technologies. This level of change requires agencies to rethink how they engage their customers — from citizens and external partners to the frontline employees assisting the public.

whitePaper | April 13, 2020

Like many state governments, South Dakota has a large workforce. Managing payroll and benefits for 18,000 current employees and retirees is no easy task, and paper-based processes made it more complex and inefficient. South Dakota needed to move away from manual processes where employees submitted paper forms to HR personnel, who then re-entered the information into a database. State leaders wanted to transition to self-service tools that let employees do things like change their direct deposit information, update their tax withholding and provide a new address — all in just a few clicks.

whitePaper | January 7, 2020

Infrastructure—for example, transportation, power, water, and telecom systems—underpins economic activity and catalyzes growth and development. The world spends more than $2.5 trillion a year on infrastructure, but $3.7 trillion a year will be needed through 2035 just to keep pace with projected GDP growth.1 National, state, and local governments are devoting increased amounts of capital to meet these needs, and for good reason. The McKinsey Global Institute estimates that infrastructure has a socioeconomic rate of return around 20 percent.2 In other words, $1 of infrastructure investment can raise GDP by 20 cents in the long run.

whitePaper | May 27, 2022

Public policy-making processes are by their nature cumbersome, and not just because of the issues to be addressed. They also have to be inclusive and a myriad of competinginterests need to be addressed and to an extent satisfied.

whitePaper | May 6, 2021

Government and Public Sector IT leaders are currently faced with the difficult task of balancing the needs of both public servant workers and citizens.

whitePaper | February 12, 2022

At Google, we know that transparency plays a critical role in earning and maintaining customer trust. That is why Google Cloud has taken steps to develop industry-leading product capabilities that enhance the control that our customers have over their data, and that give customers visibility into when and how their data is accessed. We think it is important to be clear at the outset about where we stand: our customers own their data and have the right to control access to it. Like other technology and communication companies, Google receives requests from governments and courts around the world for customer information, including requests for Google Cloud customer information. Google Cloud has developed a transparent, fair, and thorough process that meets international best practices when it comes to data access requests from law enforcement agencies and governments. Google provides a response on a case-by-case basis, taking into account different circumstances and informed by legal requirements, customer agreements, and privacy policies. We are committed to protecting privacy while also complying with applicable laws.