EFFICIENT GOVERNMENT

S tate and local governments are navigating a fourth industrial revolution. This revolution is “characterized by a fusion of technologies that is blurring the lines between the physical, digital, and biological spheres” and is bringing about changes that “herald the transformation of entire systems of production, management, and governance.”1

Spotlight

Denton County, Texas

Denton County is located on the north side of the Dallas-Fort Worth Metroplex. Denton County was established by the Texas legislature on April 11, 1846. As of the 2010 census, its population was 662,614 and is one of the fastest growing counties in the United States. Denton County has a total area of 951.54 square miles. As of 2013, Denton County has 1,490 employees and 38 elected officials. Denton County has the lowest county-wide tax rate of the top 15 counties by population in the State of Texas.

OTHER WHITEPAPERS
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FedRAMP - Government Data Standards

whitePaper | December 7, 2022

FedRAMP was created so that the US government can use the cloud while still protecting systems and data. FedRAMP helps provide clarity for both government agencies and cloud providers so that each knows what is required for cloud use. If you’re a cloud service provider or a government agency wanting to use the cloud, you must demonstrate that you can meet FedRAMP compliance requirements.

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FIDO for e-Government Services

whitePaper | December 13, 2022

The global COVID-19 pandemic closed offices and forced governments to rapidly move services online, if they weren’t already, to serve its citizens. Although usernames and passwords are easy to deploy and easy for citizens to use, they leave systems and users vulnerable to cyberattacks. They are especially vulnerable to phishing attacks designed to steal login credentials and compromise legacy multi-factor authentication (MFA) tools like those using one-time passwords (OTP) and push notifications. With phishing attacks on the rise, it is imperative for governments to support “phishing-resistant” MFA technology that is also accessible, efficient, and cost-effective.

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The Ultimate Guide to Government CX

whitePaper | December 26, 2019

Transforming the way governments serve the public is about more than choosing the right technologies. This level of change requires agencies to rethink how they engage their customers — from citizens and external partners to the frontline employees assisting the public.

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The Role of Monopoly in America’s Prescription Drug Crisis

whitePaper | December 10, 2019

The Trump administration, members of Congress from both parties, and many states have introduced proposals to combat high drug prices. Too often missing from these reform efforts, however, is a clear understanding of a root cause of the crisis: the suppression of fair market competition through various forms of monopoly. This white paper examines and proposes solutions for the two main ways that monopoly drives up the costs and lowers the quality of prescription drugs: increasing corporate concentration in the pharmaceutical industry, and the monopoly markets for individual drugs created by a deeply flawed and increasingly abused patent and regulatory system.

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PPIC Statewide Survey: Californians and Their Government, January 2020

whitePaper | January 16, 2020

Less than two months before California’s presidential primary, the Democratic primary remains a three-way race between Bernie Sanders, Joe Biden, and Elizabeth Warren. Most Californians say President Trump should be removed from office and disapprove of his handling of the situation with Iran. These are among the key findings of a statewide survey released today by the Public Policy Institute of California.

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UK Government Digital Transformation Beyond Covid-19

whitePaper | August 8, 2022

Over the last almost two years, the COVID-19 pandemic has catalysed the UK government’s digital transformation. Remarkable transition to remote working, rapid delivery of new digital services, and scaling of existing IT systems to meet increased demand have demonstrated the power of digital and paved the way for building a digitally led public sector. Additionally, predominant digital inefficiencies have become clearer, whilst new citizen and staff expectations have been set. But how do government departments plan to build on and sustain this recent impetus to digital transformation in the coming years?

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Spotlight

Denton County, Texas

Denton County is located on the north side of the Dallas-Fort Worth Metroplex. Denton County was established by the Texas legislature on April 11, 1846. As of the 2010 census, its population was 662,614 and is one of the fastest growing counties in the United States. Denton County has a total area of 951.54 square miles. As of 2013, Denton County has 1,490 employees and 38 elected officials. Denton County has the lowest county-wide tax rate of the top 15 counties by population in the State of Texas.

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