Government Guide to Putting Operations Management Data to Work for You

whitePaper | March 15, 2023

How Federal Agencies leverage data for decision making is changing. Historical transaction reporting and static batch data analyses are giving way to predictive data science, streaming analytics, machine learning (ML), and artificial intelligence (AI). Agencies are embracing these new paradigms for more informed, real-time decisions to impact business, operations, and agency performance.

whitePaper | March 13, 2023

The intensifying impacts of climate change create challenges for the environment, public health, and the economy. President Biden set an ambitious target for the United States to achieve a 50-52 percent reduction in annual greenhouse gas emissions1 from 2005 levels by 2030, and is mobilizing a whole-of-government approach to climate action, capitalizing on major legislative achievements, through policies in the 2024 fiscal year budget that hasten and smooth the transition to a net-zero economy.

whitePaper | July 1, 2022

We believe that more open public services can benefit everybody in the UK and that finding ways to deliver better services for less money is a challenge that is common to all four nations of the UK. The scope of this paper is UK wide, but in devolved areas of policy it is for the devolved administrations to determine their own approach to public service reform. The three devolution settlements in Scotland, Wales and Northern Ireland are all different although, in general, services such as health, education and those provided by local government are under devolved control. If you live or work in any of the devolved territories and are in any doubt as to which of these reforms would apply there, the relevant territorial office will be able to advise you. We are committed to working in partnership with the devolved administrations to share good practice and to explore whether our approach would suit their particular circumstances and need.

whitePaper | February 2, 2022

The United Kingdom is an unparalleled success story – a multi-cultural, multi-national, multi-ethnic state with the world’s best broadcaster; a vibrantly creative arts sector; a National Health Service which guarantees care for every citizen; charities and voluntary groups which perform a million acts of kindness daily; globally renowned scientists extending the boundaries of knowledge every year; entrepreneurs developing the products and services which bring joy and jobs to so many; and millions of citizens whose kindness and compassion has been so powerfully displayed during the COVID-19 pandemic.

whitePaper | December 13, 2022

The global COVID-19 pandemic closed offices and forced governments to rapidly move services online, if they weren’t already, to serve its citizens. Although usernames and passwords are easy to deploy and easy for citizens to use, they leave systems and users vulnerable to cyberattacks. They are especially vulnerable to phishing attacks designed to steal login credentials and compromise legacy multi-factor authentication (MFA) tools like those using one-time passwords (OTP) and push notifications. With phishing attacks on the rise, it is imperative for governments to support “phishing-resistant” MFA technology that is also accessible, efficient, and cost-effective.

whitePaper | March 30, 2022

Why have we written disparaging statements about government when our firm is so deeply committed to public sector excellence? These include statements like “as the fire rages on, our governments seem powerless” and “hunches no longer pass for evidence these days, unless we’re talking about government policy.” We have compared the policy-making process to a chaotic game of tag and suggested that government policymakers can act as seemingly irrational as Cosmo Kramer did on Seinfeld.