Improving the Quality of Government Services with Citizen-Focused Identity Management

whitePaper | December 2, 2019

The Autumn 2018 Budget commits HM Government to review how it can use Artificial Intelligence (AI), automation and data in new ways to drive public sector productivity and wider economic benefits.

whitePaper | January 17, 2023

Digital modernization refers to the process of utilizing technology, whether through adoption of new tools or the improvement of existing ones, to achieve organizational goals. This can include enhancing the user experience, ensuring high uptime, implementing robust security measures, reducing latency, and streamlining processes for resolving issues. All levels of government are going through a digital transformation to deliver services and programs more effectively,transparently, and economically.To meet the demands of citizens who have adapted to the technological advancements in society, digital government transformation has become a vital aspect of providing efficient and effective services. However, one of the biggest hurdles in this process for federal agencies is striking a balance between leveraging technology for its benefits and maintaining robust security and privacy measures. Federal agencies handle confidential information regularly, making it imperative to safeguard against data breaches. Consequently, agencies must ensure that their digital systems and procedures are secure and adhere to relevant regulatory requirements.

whitePaper | November 5, 2019

This final report of the Taskforce on Transforming the Economic Dimension of U.S. China Strategy outlines a four-part strategy for an effective U.S. response to the economic challenges presented by China.

whitePaper | June 16, 2020

Federal, state, and local government organizations, along with government contractors, trust Salesforce to deliver critical business applications, in large part because of Salesforce’s commitment to security and privacy

whitePaper | March 3, 2020

Artificial intelligence (AI) systems have raised concerns in the public—some speculative and some based in contemporary experience. Some of these concerns overlap with concerns about privacy of data, some relate to the effectiveness of AI systems and some relate to the possibility of the misapplication of the technology. At the same time, the development of AI technology is seen as a matter of national priority, and fears of losing the “AI technology race” fuel national efforts to support its development.

whitePaper | April 23, 2021

Today’s state and local government IT leaders are grappling with increasing vulnerabilities and threats to critical IT infrastructure as well as complex compliance requirements. Download this guide to learn how investment in mainframe modernization can help these organizations to maintain, secure and control data, applications and networks.